Impactenergyecogrants Avaliações 

A truly excellent service from start to finish, Jacob is a clear and good communicator. Along with Jason our on site surveyor, whom was knowledgeable and constructive in his information to me. The plumbing team were studious and had a good work ethic, especially Craig who had to work in the loft on the hottest day of the year poor chap. The electrician completed the system, Matt was happy and explained my system in detail after he set it up. Considering a major job took place I didn't feel uncomfortable at any time due to the professionalism of the whole team, thanks to Impact energy,
Regards John

great workmanship, happy with all work carried out.

Impact Energy were great to deal with from start to finish. The installer who came were very polite and took great care of my home when carrying out the work.

Impact Energy were fantastic to deal with. Clear communication from the off and I knew exactly where i stood. Engineers were clean and efficient.

Had further works completed by impact energy, new solar panels & a battery. Thanks to all the teams involved.

Thank you impact energy team for a great job done very quickly

Nothing but absolute professionalism from team impact energy… shoutout to Liam who’s been dealing with my application from start to finish highly recommend and wouldn’t go anywhere else for this kind of work

Great guys to work with. Responsive and sorted all problems and everything works a treat. Thanks to Roberto for the service and telephone smiles!

Contacted this company after being let down by another. Staff extremely polite and friendly from the start, needs discussed and job plans started really quickly. All staff introduced themselves and kept in touch on a regular basis.
Given dates for the start of work within short space of time after contacting them . Work team all worked in synch with each other to complete a total refit of central heating and heat pump.
Very happy with all aspects of the job and staff involved, would highly recommend them to others…

Review for Impact Energy
We recently had insulation work carried out by Impact Energy. I want to begin by saying that the insulation team themselves were very good — professional, efficient, and they completed their work to a high standard. We were genuinely pleased with that part of the service.
Unfortunately, everything that followed with the other teams (joinery, electrical, and plumbing) was a complete nightmare.
The joiner assigned to our property was highly unprofessional. His attitude was negative from the start, he was uncooperative when we asked simple questions about the work, and at times spoke rudely and used inappropriate language. He appeared rushed, careless, and left work unfinished. On one occasion, he left the property without informing us.
Even more concerning was the state in which the house was left — debris, carpet cuttings, dirt, and even loose screws scattered across the floor. With a baby in the home, this was completely unacceptable and posed a serious safety risk.
After repeatedly chasing the office manager, some of the outstanding work was eventually carried out. However, the job was still left incomplete, particularly the skirting board work. It has now been over four months since the main works were completed, and despite continued follow-ups, we have received no response from management to resolve the remaining issues.
The electrical and plumbing work also lacked professionalism and did not meet expectations. The only other positive experience we had was with the heating engineer, who was respectful, tidy, and ensured everything was completed properly before leaving — which shows the standard that should have been maintained throughout.
Overall, while the insulation work itself was good, the poor workmanship, lack of communication, and unprofessional behaviour from the other teams turned this into a very stressful experience.
This is honestly one of the worst companies I have dealt with. I would not recommend Impact Energy and would strongly advise others to think carefully before using their services. Also to mention about cancellations of appointments last minute and at times the workers didn’t turn up making if difficult for us as were have been taking days off from work and all you know is they didn’t arrive.

Great solar power experience, more power without the extra financial input,very knowledgeable regarding all aspects of alternative power sources.

Impact energy was truly amazing would highly recommend!

Brody helped me through the process with my application. Happy with the service

Amazing work from the guys.... fitted the air source pump and solar and everything went to plan. Guys cleaned up and I appreciated the job done.

I recently had an air source heat pump installed by Impact Energy and had a great experience from start to finish.

The team were professional, friendly, and kept me well informed throughout. The installation was done to a really high standard, and everything was left clean and tidy.

The system’s been performing really well and I’m very happy with it.

Would definitely recommend Impact Energy to anyone considering an air source heat pump.

Very professional and staff very polite and very tidy one off the best jobs we have ever experienced.Thankyou Impact one very happy customer Tracy Fletcher

Swapped my old rattling boiler for an energy efficient air pump system. Great service through the whole process

I have previously use Impact before for an upgrade to air source heat pump. I’ve gone back to them and purchased solar panels. So easy to deal with they were fitted in a day. Full explanation of what I needed to do with my energy supplier.Which documents they would need ect. How it works. Very clean working not an ounce of mess left. Wouldn’t hesitate to use again. Thanks Jason for all your help!!

Had a great consultation with Mo - shame a lot of changes are occurring within the industry