IRG Repair Group Avaliações 

393
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Totally professional organisation left me with a lot of confidence in the high standard of work, that was completed surprisingly quickly considering the amount of damage caused by the incident. They... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dropped car off for body work repairs following a very efficient in person quotation. Car is now like new. Difficult colour to match but so well done. Finished early and efficiently communicated this... Ver mais

Avaliado com 5 de um total de 5 estrelas

just had our car delivered after an extensive repair after a lorry went in to our stationary car. it looks like a new car, its immaculate, so pleased. the whole experience with IRG has been very pos... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent car repairers . Fantastic paint work .Helpful, polite . Open till 6pm . Best I’ve seen for insurance work having only had this one major accident. Thank-you so much for being there for me w... Ver mais

Detalhes da empresa

  1. Oficina de Carroceria
  2. Martelinho de Ouro
  3. Serviço de Restauração de Automóveis
  4. Mecânica de Carros
  5. Oficina de caminhões
  6. Serviço de alinhamento e balanceamento

Escrito pela empresa

iRG Repair Group is an independent network of vehicle accident repair centres and bodyshops serving customers across South Wales and Herefordshire. Our locations are in Cardiff, Pontypridd, Merthyr Tydfil, Bridgend, Newport and Hereford. Reviews on this Trustpilot profile may relate to customer experiences at any of these six iRG repair centres. We repair accident-damaged cars, vans and light commercial vehicles for private motorists, insurance companies, fleet operators and business customers. From minor dents, scratches and paint damage to extensive body and structural repairs, our trained technicians use modern equipment and approved repair methods to restore vehicles safely and professionally. Our Cardiff centre is approved for Stellantis brands—including Abarth, Alfa Romeo, Citroën, DS Automobiles, Fiat, Fiat Professional, Jeep, Leapmotor, Peugeot and Vauxhall—as well as BYD and Volkswagen Group vehicles. Hereford is approved for Ford and BYD repairs, while Merthyr Tydfil is a Nissan-approved accident repair centre. Bridgend is an NFU Mutual Select Repairer, and Pontypridd specialises in accident and body repairs for vans and light commercial vehicles. Services available across our network include vehicle accident and body repairs, insurance repairs, diagnostics, aluminium and fibreglass repairs, four-wheel alignment, tyre replacement, alloy wheel refurbishment, glass replacement and express same-day repairs. Available services and manufacturer approvals vary by location. Our teams aim to make the repair process as straightforward as possible, keeping customers informed from the initial assessment through to completion. If you leave a review, please mention whether you visited iRG Cardiff, Pontypridd, Merthyr Tydfil, Bridgend, Newport or Hereford so we can recognise the correct team and respond appropriately.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

393 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(393)

55 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Job well done…

I am delighted with the work carried out on my car which was returned in superb condition looking like a new car. IRG posted regular vehicle repair reviews which was greatly appreciated. Ellie on reception was extremely pleasant & helpful. An excellent company to deal with.

10 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Totally professional organisation left…

Totally professional organisation left me with
a lot of confidence in the high standard of work, that was completed surprisingly quickly considering the amount of damage caused by the incident. They kept me updated on the progress and informed me when the job was completed. They were courteous efficient and work to an exceptional standard. When
I collected the car you could not tell the car had been damaged remarkable

16 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Discovery repair…

Very efficient company from start to finish.From the moment we booked it in and delivered my discovery i was kept informed on progress and the expect date of completion. Excellent repair ,thank you nigel

15 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Company

First class repair and excellent communication. This company understands customer services and i would recommend to anybody.

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and very helpful

I had what I thought were window alignment issues with my Audi TT frameless windows. I went to IRG on a recommendation and they fitted me in within 24hrs to drop the car off for a diagnosis. They confirmed the price beforehand. On inspection, they found that the doors had dropped slightly and they rectified this along with the windows for a perfect finish. They also kept to the original price, so no nasty shocks. Any Audi TT owners with window issues or door drop, I would highly recommend IRG!

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wouldn’t recommend

Wouldn’t recommend, told me the parts ordered in would take 4-6 weeks and they’ll let me know when they come and would have started it but they didn’t. Women rung me yesterday stuck up. Attitude that the courtesy car 24 hours to bring back knows had vulnerable people that use the car and mini vallet where by

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Car went in for a repair

Car went in for a repair, found the staff very friendly and professional. Kept me informed regularly the person who dealt with myself was lauren.
Also the driver who picked the car up and delivered it back was really helpful one nice bloke lol 10/10 great survive 👍.

15 de abril de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

My Audi Q2 was hit by a stone on the…

My Audi Q2 was hit by a stone on the motorway.Damage to the bonnet an grill.My insurance instructed IRG to repair.A few teething problems with communication but rectified by senior management.Got my car back today an happy with IRG.Would recommend.

31 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class repair from a local company

Very friendly staff who kept us informed at every stage of the repair. The repair was completed to a very high standard and the car looks as good as new. Having a courtesy car while the work was being done allowed us to carry on with life. Would be happy to recommend their services to someone else. Thanks very much for all your help and getting us back on the road.

13 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very good service form the IRG team…

Very good service form the IRG team from start to end. My car was involved in a minor accident and my insurance company selected IRG. They were great at communications with the vehicle being collected & dropped off (and it has also been cleaned with was nice).

25 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wish someone told me in advance

Only entering a review now because I get upset every time I get to my car.
Poor service from the start. Had to take it the car back because they didn’t replace a damaged seal, after replacing it this was not fitted properly and when I complained they told me I could do it myself.
I didn’t notice it at first but when they repainted the car they didn’t notice the paint was dripping (see the picture) and now part of the paint in the bumper has started coming off.
Honestly avoid at any cost.

27 de março de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais