I am an accountant so recommend Insignis to my clients. Myself and my clients have a dedicated contact - James - who is always on hand to answer queries and replies promptly. If a client needs any ad... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We found Insignia to be a perfect match for us. We are not "techie", but from our very first approach we have been impressed by the simplicity and clarity of their online portal. Rates... Ver mais
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My dad opened an Insignis account for his savings and was always very happy with the service. Sadly he passed away but the Insignis team couldn’t have been more helpful with the bereavement process. T... Ver mais
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My mother passed away and during the course of obtaining the Grant of Probate her investments matured. They were immediately frozen and Insignis told me they were unable to place the funds into any t... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço financeiro não-bancário
- Serviços Financeiros Alternativos
- Instituição Financeira
- Serviços de Investimentos
Escrito pela empresa
Insignis is an award-winning cash savings platform that gives consumers, businesses, not-for-profit organisations & institutional customers access to market-leading savings rates, allowing them to deposit cash across multiple accounts to diversify risk and optimise returns. Insignis has partnered with 55+ banking institutions enabling advisers, finance and treasury teams to access up to 3,500 products through a single hub account. Founded in 2017 and authorised and regulated by the FCA since 2018, Insignis has helped more than 15,000 advisers and businesses distribute more than £32bn in cash assets. In 2025, Insignis paid out £260 million in interest across all client types using, including £51 million paid out to not-for-profit organisations (schools, credit unions, charities etc). To find out more, visit https://www.insigniscash.com/
Informações de contato
St John’s Innovation Centre, Cowley Rd, Milton, CB4 0WS, Cambridge, Reino Unido
- 01223 200674
- client.services@insigniscash.com
- www.insigniscash.com
4,4
Excelente
48 avaliações
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Worked well and all the cash I have is…
Worked well and all the cash I have is invested in good rates
14 de agosto de 2024
Resposta da Insignis
Dear Sue,
We’re grateful you took a moment to review us and are glad to hear that your cash placed with Insignis is earning interest.
Kind regards,
The Insignis Team
It seems so strange to me that money…
It seems so strange to me that money doesn't arrive on the platform in a timely manner, drop down menus log you out requiring a re-log in, you can't actually move around the platform because of this and there is no support option in the portal. We are in 2024 folks.
I'm very reluctant to put my money up there.
Platform seems to be non functioning.
8 de julho de 2024
Avaliação não solicitada
Resposta da Insignis
Dear Barry,
Thank you for taking the time to write this.
The platform issues you describe, particularly the dropdown menu logging you out and breaking navigation, aren't how things should work.
Since this review was posted in mid-2024 we have made a number of improvements to the platform. What you describe is not how it works today.
On the timing of funds arriving, Insignis is a savings platform offering access to multiple banks and building societies. Funds move between us and our banking partners, and are reconciled and verified before being reflected in your account, to ensure accuracy and security.
This is different from a single-bank platform, where transactions sit entirely within one system.
We continually look to make improvements to our operating systems and processes, and feedback like yours helps shape our priorities.
If you'd like to take another look, our Client Services team is available on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Difficult to withdraw
Easy to opening and place money but very difficult to work out how to withdraw funds
28 de janeiro de 2024
Avaliação não solicitada
Resposta da Insignis
Dear Jenny,
Thank you for sharing this, and we're sorry it was as difficult as you describe.
Since then we have made meaningful improvements to account opening through investment in our onboarding team and processes.
What you describe is not how it works today.
If you'd like to take another look, our Client Services team is available on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Really easy to set up and use
Really easy to set up. Very easy to move cash around to optimise interest rate received. Highly intuitive interface. I think it is a fantastic platform.
18 de maio de 2023
Avaliação não solicitada
Resposta da Insignis
Dear Fred,
Thank you for this fantastic feedback. We are always developing our product to make it as easy as possible for businesses, individuals, charities and advisors to move cash easily, optimise rates and mitigate risk.
Kind regards,
The Insignis team
This is a simple to use platform with…
This is a simple to use platform with easy access to multiple high interest savings accounts. I fully endorse!
1 de agosto de 2023
Avaliação não solicitada
Resposta da Insignis
Dear Richard,
Thanks for sharing your review and feedback. We're happy to hear you're finding the platform easy to use to manage and maximise your cash savings. Thanks for choosing Insignis.
Kind regards,
The Insignis Team
Sorry guys...I have had a positive experience only!!!
Sorry guys, my experience has been wonderful.
I opened this account through my IFA.
Interest paid on time.
They give you advise not to invest more than 85K in any one financial institution.
Yes they do take out .2% from your deposit but hey you are getting 5-6% interest.
I have nothing to do with these guys but I have been treated fairly.
3 de abril de 2023
Avaliação não solicitada
Resposta da Insignis
Dear Rahul,
We appreciate you taking the time to feedback and share your experience and perspective of our product and service in September 2023.
We continue to work hard to ensure that our product allows businesses, individuals, charities and advisors to maximise FSCS protection. And rather than taking a share of the interest that banks offer our clients, we charge a fee. We think it is more transparent and the fees taken are clearly reported within our new statement page within our client portal.
We would also like to clarify that we take no other fees for the Insignis service, i.e., no sign-up or transaction fees between moving funds between your nominated linked account, your hub account and our banking partners).
Kind regards,
The Insignis Team
Almost impossible to open an account…
Almost impossible to open an account have given up and gone back to the DIY option. No response from customer service and fed up chasing. Shouldn’t be this hard
24 de maio de 2023
Avaliação não solicitada
Resposta da Insignis
Dear Robin,
Thank you for sharing this, and we're sorry it was as difficult as you describe.
Since then we have made meaningful improvements to account opening through investment in our onboarding team and processes.
What you describe is not how it works today.
If you'd like to take another look, our Client Services team is available on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
Now self defeating and of questionable value
This started as a brilliant idea. Trying to make your cash work harder is....... too hard. So nobody does it because opening accounts and moving money is aggro. Insignis's solution is you open only 1 account and then don't need to do those annoying steps again. For that, of course they charge a fee so you get less interest in return for the convenience.
Now they make it so hard to open an account (and it keeps getting worse), the aggro might actually be worse than what the system was designed to spare you from.
25 de abril de 2023
Avaliação não solicitada
Resposta da Insignis
Thank you for taking the time to set this out, and for engaging with the proposition itself.
Since this review in April 2023 we have made meaningful improvements to account opening through investment in our onboarding team and processes.
The friction you describe is not how onboarding works today, and delivering the convenience the platform was designed for remains the focus.
If you'd like to take another look, please contact our Client Services team on 01223 200674 or client.services@insigniscash.com, Monday to Friday, 9am–5:30pm.
Kind regards,
The Insignis Team
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