Iristel sells phone blocks to Indian call center to scam Canadians. They don't do anything about it when you report these numbers. Every day there are 10+ scam calls from random Iristel numbers, they... Ver mais
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Veja o que dizem as avaliações
These people are a bunch of scammers, Watch out they are LIARS. Look, these people sell phone numbers to scammers, they will not police abuse on their system. Even when you phone them, you get jer... Ver mais
A empresa respondeu
I've been getting calls non-stop for past few days which I didn't' answer out of habit as I didn't recognize the numbers. Since they don't' leave any voicemail, I figured they are spams so I started t... Ver mais
A empresa respondeu
You know what you’re doing..you are profiting off of Scammers. You know how sold phone numbers work yet you don’t investigate the person who wants to buy a number off of you. In saying you have ‘no co... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Iristel: Connecting the World with Innovative Telecommunications Solutions Founded in 1999 and headquartered in Markham, Ontario, Iristel Inc. is a leading Canadian telecommunications provider renowned for its commitment to innovation, reliability, and customer-centric services. As a licensed Competitive Local Exchange Carrier (CLEC), Iristel offers a diverse portfolio of communication solutions, including Voice over IP (VoIP), wireless services, SIP trunking, and cloud-based telephony, catering to both residential and business clients across Canada and beyond. Wikipedia Iristel's expansive network infrastructure spans coast-to-coast in Canada, featuring multiple redundant switching facilities and Points of Presence (PoPs) to ensure seamless connectivity and high-quality service delivery. Through strategic partnerships and acquisitions, such as the integration of Ice Wireless and Telecommunications de l'Est (TDE), Iristel has extended its reach to underserved and remote regions, including Northern Canada, providing essential 4G/LTE and broadband services to communities in the Yukon, Northwest Territories, and Nunavut. Wikipedia Demonstrating a strong commitment to global expansion, Iristel has established operations in over 70 countries, offering services like international Direct Inward Dialing (DID) numbers, global voice termination, and Mobile Virtual Network Operator (MVNO) solutions. Notably, in 2023, Iristel launched services in Kenya, marking its entry into the African market and underscoring its dedication to bridging communication gaps worldwide. Under the leadership of President and CEO Samer Bishay, Iristel continues to advocate for fair competition and equitable access within the telecommunications industry. The company actively engages in regulatory discussions and implements measures to combat telecom fraud, including the adoption of call authentication protocols to enhance security and trust in its services. Iristel's unwavering focus on innovation, customer satisfaction, and global connectivity positions it as a trusted partner for individuals and businesses seeking reliable and forward-thinking telecommunications solutions.
Informações de contato
675 Cochrane Drive, L3R 0B8, Markham, Canadá
- 1-833-474-7835
- inquiries@iristel.com
- www.iristel.com
1,6
Muito Ruim
22 avaliações
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Iristel sells phone blocks to Indian…
Iristel sells phone blocks to Indian call center to scam Canadians. They don't do anything about it when you report these numbers. Every day there are 10+ scam calls from random Iristel numbers, they are clearly partnering with criminals to scam Canadian citizens
1 de dezembro de 2025
Avaliação não solicitada
SCAMMERS!
Repeatedly calls at all hours. Major scam. Beware of this company.
23 de outubro de 2025
Avaliação não solicitada
utter scum
utter scum. I receive calls from 705-242/243 numbers daily at any hour. I am on the no call list and this is ignored. This company is constantly harrassing me and shuffles blaium to thgeir "partners" who are just scammers.
5 de agosto de 2025
Avaliação não solicitada
Harassment
Getting up 8 calls a day from phone number 403-800-7719 and many others in the same reference if this does not stop I'll see what I can do legally
1 de julho de 2025
Avaliação não solicitada
Resposta de iristel.com
Hi,
Thanks for reaching out. Iristel is a wholesale number provider that sells millions of numbers to carriers and service providers. Unfortunately, when numbers are resold, the carrier title doesn’t transfer — which is why it may still appear as Iristel when calls are made, even though we are not the ones calling you.
I can assure you that these calls are not originating from Iristel directly. We take these concerns seriously and work closely with regulators to find solutions to spam and nuisance calling.
We’d also kindly ask that you consider removing any negative rating associated with our company, as we should not be held accountable for the actions of bad actors using numbers we no longer control.
Thank you for your understanding.
I have not had my VOIP for almost 3…
I have not had my VOIP for almost 3 months, have had no help from tech support, I've called at least a dozen times, constantly hung up on or promises to fix the issue. It's a VOIP, how difficult can it be. I DO NOT recommend this company.
20 de junho de 2025
Avaliação não solicitada
These people are a bunch of scammers
These people are a bunch of scammers, Watch out they are LIARS.
Look, these people sell phone numbers to scammers, they will not police abuse on their system.
Even when you phone them, you get jerked around on an automatic system, and once you finally get to a live person, they treat you like shit, because they only care about money, legitimate or not doesn't matter!
3 de abril de 2025
Avaliação não solicitada
Resposta de iristel.com
https://www.iristel.com/wholesale-phone-number-services
You know what you’re doing..you are…
You know what you’re doing..you are profiting off of Scammers. You know how sold phone numbers work yet you don’t investigate the person who wants to buy a number off of you. In saying you have ‘no control of the number once it’s sold’ is how you are making money off a Scammers. I’m on the no call list so I believe you are selling private phone listings as well. You need to be shut down. I will put a complaint in with the Better Business Bureau. I am getting multiple local-numbered scammers…they all bought the burner phone number from you!!!
24 de fevereiro de 2025
Avaliação não solicitada
Resposta de iristel.com
Hi Colleen,
We completely understand your frustration, and we’re sorry that you’re experiencing these unwanted calls. To clarify, Iristel is an international wholesale phone number provider, meaning we supply millions of phone numbers to telecommunications companies around the world. Once a number is sold, we no longer have control over how it is used or who it is assigned to.
Unfortunately, there is no master database that tracks exactly which company or person is using a number at any given time. When you look up a number, it may still show Iristel as the original owner, but that doesn’t mean the number is in our possession or under our control.
We take fraud and spam seriously and encourage you to report unwanted calls to the Canadian Anti-Fraud Centre or your phone carrier, who may have tools to help block these calls.
Again, we completely understand your frustration, and we appreciate you bringing this to our attention.
Best,
The Iristel Team
A guy called me that works for you from…
A guy called me that works for you from a 7786570202 number. He scammed me out of a little over 600 dollars. I would like my money back asap and he needs to lose his job. He is using your company as a way of scamming people. What goes on over there. The call is from Vancouver British Columbia. I am tired of this shit and would like to see this guy fired and my money given back. Thanks
11 de janeiro de 2025
Avaliação não solicitada
Resposta de iristel.com
Hi Linda,
We’re very sorry to hear about this situation and understand how frustrating and upsetting it must be. To clarify, Iristel is an international wholesale phone number provider, meaning we supply phone numbers to telecommunications companies, but we do not make or control the calls made from them.
Unfortunately, there is no master database that tracks who is using a specific number in real time, and when you look up a number, it may still show Iristel as the original provider. However, we have no way of knowing which company or individual is currently using it.
We take fraud and scams very seriously, and we strongly encourage you to report this to the Canadian Anti-Fraud Centre and your local authorities so they can investigate further.
Again, we truly understand your frustration, and we appreciate you bringing this to our attention.
Best,
The Iristel Team
I have been receiving DAILY spam phone…
I have been receiving DAILY spam phone calls from this company, using DIFFERENT NUMBERS making the calls every time. I use the Canada 411 reverse and every time it shows these calls are from IRISTEL!!! That company says it's able to STOP such calls yet they are the ones making constant SPAM CALLS TO ME!!! PLEASE REPORT THEM
23 de dezembro de 2024
Avaliação não solicitada
Resposta de iristel.com
Dear Maggie,
Thank you for sharing your feedback. As a wholesale telecommunications provider, Iristel supplies millions of phone numbers to businesses that then provide them to their customers. Once a number is sold, we have no control over how it’s used.
We also wanted to clarify that when one of these numbers is searched, it may still show Iristel as the original purchaser, which can unintentionally associate responsibility with us. However, spam calls are almost never made by our customers. Unfortunately, the way public listings work can lead to misunderstandings about our involvement.
We understand your frustration and hope this explanation helps clarify the situation.
Sincerely,
Iristel Customer Support
I am on the National Do Not Call List…
I am on the National Do Not Call List yet I keep getting calls and texts from numbers with this company. I block the numbers but the calls just keep coming from new numbers. I’m not interested in unsolicited marketing tactics.
18 de dezembro de 2024
Avaliação não solicitada
Resposta de iristel.com
Dear Angela,
Thank you for sharing your feedback. As a wholesale telecommunications provider, Iristel supplies millions of phone numbers to businesses that then provide them to their customers. Once a number is sold, we have no control over how it’s used.
We also wanted to clarify that when one of these numbers is searched, it may still show Iristel as the original purchaser, which can unintentionally associate responsibility with us. However, spam calls are almost never made by our customers.
Unfortunately, the way public listings work can lead to misunderstandings about our involvement.
We understand your frustration and hope this explanation helps clarify the situation.
Sincerely,
Iristel Customer Support
I have been harassed by this company…
I have been harassed by this company for months! I am on the national do not call list, yet they call me repeatedly and I block the number and they change a digit and call again!! Please STOP calling me NOW.
13 de dezembro de 2024
Avaliação não solicitada
Resposta de iristel.com
https://www.iristel.com/wholesale-phone-number-services
If I could give negative stars I would
If I could give negative stars I would. I receive multiple calls every day from numbers, that when reviewed by reverse phone lookup, are Iristel numbers. There is rarely anyone on the line when I answer. On the rare times that I do answer they turn out to be phishing calls attempting to get me to reveal personal and financial information. Shame on you Iristel — there ought to be a law against your kind of so-called “business”. Your business model should be considered criminal by the law.
I have noted your response to other complaints on Trust Pilot. Your response is always the same cut and paste deflection of responsibility.
Yup, just as I expected, this company sent me the exact same meaningless response that they sent to all the other people on Trust Pilot who complained about their spam calls.
Interesting — in response to the above paragraph Iristel has completely rewritten the initial response to my complaint.
As well, Iristel has been accused by the CRA of an income tax scam that defrauded Canadian taxpayers and the CRA of 63 million dollars. Google - “Radio Canada - CRA admits it paid out $63M in ’sham’ tax refund scheme” and you will find the news story.
14 de novembro de 2024
Avaliação não solicitada
Resposta de iristel.com
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and inconvenience these unwanted calls have caused. We would like to clarify how our number wholesale business operates and address your concerns directly.
Iristel provides wholesale phone numbers and telecommunications services to other businesses, much like how real estate is leased to tenants. As a wholesaler, we do not make calls ourselves or have direct involvement in how our customers use their numbers. However, we take allegations of misuse very seriously and work proactively to address any abuse of our services.
To better understand how number wholesaling works and the steps we take to mitigate misuse, we encourage you to visit: https://www.iristel.com/wholesale-phone-number-services. This page provides detailed information about our services and our commitment to upholding responsible practices in the telecommunications industry.
We genuinely value your feedback and are committed to improving customer trust and satisfaction. Thank you for giving us the opportunity to address your concerns.
Kind regards,
PR Team, Iristel
Scammers attempting to steal cash
Scammers attempting to steal cash from a local business. Nobody listen to any of that, “we’re a big company we can’t control it” BS. Yes they can, they are just in on it so they don’t do anything. DO NOT USE THIS “COMPANY”
1 de novembro de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
Non-stop Harassment
I've been getting calls non-stop for past few days which I didn't' answer out of habit as I didn't recognize the numbers. Since they don't' leave any voicemail, I figured they are spams so I started to block them. They call again with slightly different last 4 digits on the phone. Today alone I received 11 phone calls starting at 7 am to now it's 3:49 pm. I reverse looked up all the numbers and they all belong to this company. It is unbelievable that companies like this are allowed to operate and harass people.
1 de outubro de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
Bell Canada scam
Call from "Bell Canada" to replace the modems in our area. This is legit. However 4 hours later my bank account was hacked under the pretense that my wifi was not secure. Boy did they have the script down pat. Fortunately my bank was onto it before I even called them. I think that it is a disgrace that your company can support these overseas people. The number he gave me was 613-699-2143. I have made Bell aware of this as well.
25 de julho de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
If I can give 10 minus Stars I'll give…
If I can give 10 minus Stars I'll give this criminal company! They must be closed immidiatly. Get on one day about 5 to 10 f...g scam calls.
Thois fu.g compay is a scam. Next way ist to the RCMP!!! Nr's are (647) 931 ......
2 de maio de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
Wow I was shocked to get a call who…
Wow I was shocked to get a call who originally thought was a client and the person calling From 7787609048 was calling me from this company. The colour had a very very heavy accent and I could not understand exactly what he was saying. The number looks similar to accompany I had previous talk to and I said oh sorry I’m still not interested but thanks for calling or something like that. He immediately started yelling at me talking over me wouldn’t let me talk very abusive saying I should learn how to answer the phone and listen to people when they’re calling and he just kept yelling and screaming at me till I admit I swear him and hung up I had lost my cool, because what was happening was totally unbelievable and was being Attacked! I guess the lower reviews for other people have been because of bad phone encounters as well, but I’ll tell you I would never call this company for communication needs I would never recommend them. I don’t either. By the way, I am a licensed Realtor and when I answer my phone, I’m never rude because I know to never bite the hand that feeds. I’m sure this is going to bother me for a long time, even though I wish it wasn’t. It was just so horrible…. Especially for someone 68 years of age!
24 de maio de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
This company calls me from 7 to 13…
This company calls me from 7 to 13 times a day...I have blocked numbers I have tried to contact customer service and report unwanted calls and nothing...STOP
30 de abril de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
they bother all the time
they bother all the time, quite sure if police or so will not take care about them then people will.
8 de março de 2024
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for understanding
Criminal
ago
NEW
Horrible victim of harassment from a number that led to this company I had enough.i had to call the police multiple times I’m scared for my life and I have a 2 year old daughter this company deflects clearly the reviews say it all they know the truth! It’s ok let’s let god take care of this you guys are bullies. Let your so called clients get away with this
15 de maio de 2023
Avaliação não solicitada
Resposta de iristel.com
Hello, we completely understand you frustration. Iristel provides over 30 million phone numbers to hundreds of telecom and technology companies around the world. Many of our customers then re-sell our numbers to other service providers. Unfortunately, there are a few cases where clients of these service providers are using these numbers to generate spam calls.
At Iristel, we are dedicated to rooting out such abuse and take corrective action when we can confirm it.
If you have been receiving spam calls which you believe are from a number that is provided by Iristel, then please report it by filling out this form ( Iristel.com/anti-spam ) We will investigate and report to you on what we find and what action has been taken.
Please note that we are only able to block numbers that are registered to Iristel. There are many other providers of wholesale numbers in Canada. If the number is registered to another carrier, we will not be able to block it.
Thank you for your understanding
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