Isolated Heroes Avaliações 

449
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I’d been eyeing up dresses on Isolated Heroes for ages and was sorry to hear they were closing, so was really happy to see a dress I’d been coveting in my size offered on their Instagram page as they... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sam and the Isolated Team were amazing today with my daughter, who came to make her customised denim jacket. She learned so many new skills and became quite confident by the end using the sewing ma... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have always love buying from IH for Party Wear but these days I’m not going to as many parties and am thrilled they are producing more wearable dresses. I loved throwing on sequins for my birthday, wo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Amazing experience from start to finish! The website is easy to navigate and check out was super smooth. Quality of products is absolutely fantastic. I ordered a couple of boxy crops and some scrunch... Ver mais

Detalhes da empresa

  1. Loja de moda feminina
  2. também em
  3. Loja de Roupas
  4. Loja de roupas para jovens
  5. Loja de roupas Plus Size

Escrito pela empresa

Isolated Heroes Sequin Dreams. Super sassy affordable luxury collections hand made in Scotland in sizes UK 6 to UK 28. Promoting #SlowFashion we create statement pieces to treasure in your wardrobe forever!


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

449 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,1

Todas as avaliações

(449)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Love Isolated Heroes!!

Love Isolated Heroes clothes and have a few pieces now. Love the fabrics and designs. Customer service is excellent.

7 de maio de 2023
logotipo da Isolated Heroes

Resposta da Isolated Heroes

Hi Natalie, Thank you so much for taking the time to leave feedback on your order. We are so excited to see you wear your Isolated Heroes sequins and it means even more to us that this is a repeat order :) Have a great week. Best Wishes Samantha, Founder & Director, Isolated Heroes x

Avaliado com 5 de um total de 5 estrelas

I bought a gorgeous dress from this…

ETA: I just received my dress and it is STUNNING. Samantha has been so helpful and solved all of my issues.

As I said in my original review I completely understand that small, independent businesses have to work harder and sickness etc massively impacts their time

Thank you again

Emma

I bought a gorgeous dress from this company about a month ago so I would give myself enough time to receive it for the event I am going to

After two weeks of hearing nothing I emailed and didn't receive a reply, I emailed again and still nothing

Finally I contacted their insta and a lovely person tried to help me however I received messages promising the dress would be shipped on various days but I still did not receive a despatch notice

I finally received a message today informing me their staff were sick this week which I completely understand but I was TOLD the dress was already made

It's hard to watch a company at festivals all week on social media whilst the item I paid £220 for still hasn't been made

I love helping and buying from independent slow fashion companies but this does it make it incredibly difficult to do so

I have contacted by email, text and DM to the point where I actually feel bad for bothering the company

People are paying a lot of money for beautiful clothes so the communication needs to be better

I won't be buying from Isolated Heroes again as holy crap trying to get my dress has been insanely stressful

As I said the person I spoke to on insta was lovely but the entire experience was not worth it and I haven't even gotten my dress yet!

2 de maio de 2023
logotipo da Isolated Heroes

Resposta da Isolated Heroes

Hi Emma, I am so sorry to read of you disappointment with communication surrounding this order. I know we have been in contact since via email to implement changes in our communication however I also wanted to reply here. I hope you are delighted with your Barbarella Dress and if there is anything further I can do to help please don't hesitate to get in touch. Best Wishes Samantha, Founder & Director, Isolated Heroes x

Avaliado com 5 de um total de 5 estrelas

Rainbow T-Shirt Dress

I wasn’t sure if I would get the dress I ordered in time for a Harry Styles concert. So I messaged them on the off chance they might be able to. They made sure it was posted out and I received it the next day!

I got so many compliments on it and at one point someone even told me it was their favourite outfit of the night.

Will definitely be ordering again!

26 de maio de 2023
Avaliação não solicitada
logotipo da Isolated Heroes

Resposta da Isolated Heroes

Hi Lucy, Thank you so much for leaving such wonderful feedback. This really means the world to our team and we love hearing it was the best outfit of the night! Have a great week. Best Wishes Samantha, Founder & Director, isolated Heroes x

Avaliado com 5 de um total de 5 estrelas

Beautiful Sparkles!

Beautifully made dress, very comfortable and great fit. Felt very special!

27 de abril de 2023
logotipo da Isolated Heroes

Resposta da Isolated Heroes

Hi Tegan, Thank you so much for taking the time to leave such wonderful feedback. We are delighted to hear you loved your dress and hope to make you some more isolated Hereos pieces very soon! x Sam

Avaliado com 5 de um total de 5 estrelas

You will LOVE Isolated Heroes

My dress shipped very quickly, which I was pleasantly surprised of as these are handmade products. The dress was even more beautiful and sparkly in person. It was very flowy and fit me comfortably. I appreciate that Isolated Heroes caters to plus sizes and has ethically made designs that are not too pricy. For how well-made and creative/unique each design is, I feel the prices are very fair given the labor put in to each one. I expect to get good use out of my dress and wear it to events for years to come. Thank you for all that you do!

14 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love Isolated Heroes

Love Isolated Heroes approach to slow fashion and sustainability. My Midnight Carnival dress will be one I go to year after year and I know I will feel fantastic each time I wear it. This dress is so comfortable to wear I’m so excited for my next purchase. My daughter and I recently took part in the Luxury Sequin Crossbody bag workshop which was so much fun. Having this timeless piece to take home was amazing and using offcuts made it a completely one off - thank you to the whole team for your hard work in these challenging times

8 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The team made sure I got a showstopping…

The team made sure I got a showstopping dress for my Eras Tour show with plenty of time to spare, and I cannot tell you how much I LOVE what they suggested based on their in-stock inventory!!! I haven’t had a dress be THAT complimented in a longggg time. Now, I’ve been searching for another reason to buy something from Isolate Heroes again!! And the fact that IH is size inclusive is the cherry on top!

20 de abril de 2023
Avaliado com 1 de um total de 5 estrelas

No response !! But money taken out 5 weeks ago

Ordered a dress for my daughter over a month ago . Sent 2 emails to enquire when delivery would be and no reply to either email . Spent over £250 for the dress ., so would really like to know when my daughter will received her birthday present from me . Could not find any telephone numbers to chase up my order .. jackie

14 de abril de 2023
Avaliação não solicitada
logotipo da Isolated Heroes

Resposta da Isolated Heroes

Hello I am so sorry to hear this! This is not the customer service we want our sequin squad to receive. At Isolated Heroes each item is made to order which does mean a longer wait time than regular brands as your item is made specifically for you. However we have no excuse for poor customer service or a lack of communication. Can you please drop an email to customercare@isolated-heroes.com with your order number and contact number and I will look into this and personally give you a call over the weekend. Best Wishes Samantha, Founder & Director Isolated Heroes x

Avaliado com 5 de um total de 5 estrelas

Unique experience for kids

My daughter is really interested in fashion design and is eager to learn to sew. This workshop was perfectly pitched to give her a taste of that as well as teaching her the basics on the sewing machine. She loved seeing the studio and all the girls were so great and patient with her. Thanks!

12 de abril de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

AMAZING

I mean... the clothes speak for themselves! But was also well informed about the delivery of the item and it came in time. Also five stars coz I got so many compliments on it

3 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really easy ordering

Really easy ordering, took a little longer than anticipated for order to be ready for pick up. However, as I had ordered the items in plenty of time as a birthday present the extra time it took to have them made did not matter.

2 de março de 2023
Avaliado com 5 de um total de 5 estrelas

We booked an Isolated Hero’s children’s…

We booked an Isolated Hero’s children’s clothing workshop for my daughter’s birthday and she absolutely loved it! Sam was so great with the kids, really patient and encouraging and made everyone feel so at ease. Lovely little touches like a little chocolate on each of their sewing machines and such an amazing selection of fabrics to choose from too. I’d highly recommend this experience for any little fashionistas or creative minds!

25 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

An absolute dream

An absolute dream! Isolated Heroes is hands down my favourite place to come for show-stopping outfits. I have around 6 dresses from them now in various styles. They’ve gone above and beyond for me every time. I find great comfort in being able to email back and forth with the designers and being able to make some adjustments and to know they’re happy to help in anyway. All of their creations are stunning and I get compliments constantly (especially in their sequin outfits). 1000% recommend!

17 de fevereiro de 2023
Avaliação não solicitada

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