My business has used solely Jacksons Fencing products for the last 7 years. They are a friendly family run business and I (and my customers) are delighted with their products, service and help when re... Ver mais
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Veja o que dizem as avaliações
We wanted split chestnut fencing with 3 strands of galvanised wire which entailed a wait, but it was worth it. It was delivered on time, is sturdy and rustic, and we decided to paint it with sage col... Ver mais
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The quality of the panels and posts was exceptional, Isaac was very helpful on the phone and the delivery driver was an absolute top man . I will definitely be a return customer..thank you very much �... Ver mais
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Exceptional service from start to finish. I had expert guideness on ordering and on the choice of fencing.The person who took my order and and dealt with it upto delivery was Amber Coppin at the Ashf... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Artigos para Cercas
- também em
- Centro de Jardinagem
- Empreiteiro de Cercas
- Loja de artigos para paisagismo
- Loja de madeira
Sobre Jacksons Fencing
Escrito pela empresa
Our Mission:
Jacksons Fencing was established in Kent in 1947 and has built a reputation for crafting premium timber fencing, gates and garden structures. From our headquarters in Kent, we design and manufacture beautifully finished products that combine traditional craftsmanship with innovative design.
Every product is made with meticulous attention to detail to ensure outstanding strength, durability, and visual appeal. We stand confidently behind our work with a market leading 25 year guarantee against rot and insect attack, which means no painting, staining, or additional treatment is required for the lifetime of our products. It is a promise of long term performance, low maintenance, and true peace of mind.
To calculate everything you need for your fence installation, use our handy fence builder tool.
Alongside our premium timber fencing, we manufacture steel security fencing. If you require premium fencing, gates, and access solutions, visit our security website.
Premium Fencing & Gates, Made in Britain
Escrito pela empresa
- Designed for life
- Established in 1947, Jacksons Fencing is a leading specialist in premium timber fencing, gates, decking, pergolas, and sleepers, as well as steel security fencing and acoustic barriers. From our headquarters in Kent, we design and manufacture high quality products that combine expert craftsmanship with innovative design. Every product is made with precision and care to deliver outstanding strength, durability, and visual appeal. We are proud to offer a market‑leading 25 year guarantee, giving you long term confidence and value, with no painting, staining, or additional treatment required for the lifetime of our products. At Jacksons, we create outdoor solutions that are made to perform, made to last, and made to be enjoyed.
25 Year Guarantee
No staining, painting, or additional treatment required
All Jacksons timber and metal products are backed by our market leading 25 year guarantee, giving you lasting confidence from the moment your fence is installed.
Our timber is protected using Jakcure®, our unique pressure treatment that penetrates deep into the heart wood to defend against rot and insect attack. The result is a fence built not just to look good today, but to stand strong for decades.
Informações de contato
Stowting Common, TN25 6BN, Ashford, Reino Unido
- 0800 096 6130
- sales@jacksons-fencing.co.uk
- www.jacksons-fencing.co.uk
4,7
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 72% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great price quick delivery good product
3 de agosto de 2026
Resposta da Jacksons Fencing
Thank you for your review. We're pleased to hear you were happy with the delivery and quality of the product.
Excellent quality and friendly…
Excellent quality and friendly delivery, can’t fault and would recommend
3 de agosto de 2026
Resposta da Jacksons Fencing
Thank you for your review. We're delighted to hear you were pleased with the quality of our products and the service you received from our delivery team.
As per usual
As per usual, very good. Rather expensive, but worth it as the materials will last. Well worth it.
22 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your continued support and for taking the time to leave a review. We're delighted to hear you're pleased with the quality of our products.
Great experience with this company
Great experience with this company. They worked with me to understand what exactly I needed for my pergola, the communication throughout was excellent, and we are very pleased with the wood that was delivered, especially since it has a 25 year guarantee. I would definitely go to this company again.
29 de julho de 2026
Resposta da Jacksons Fencing
Thank you for taking the time to leave such a fantastic review. We're delighted to hear that you had a great experience with us and that our team was able to help you find exactly what you needed for your pergola. It's wonderful to know that the communication throughout the process met your expectations and that you're pleased with the quality of the timber.
Customer service at its best
I already knew the quality of Jacksons' timber was excellent from a previous project, but I'd forgotten just how good their customer service is too.
Ramona was brilliant throughout, patiently answering all my questions and providing several different quotes and options for my landscaping project. Nothing ever seemed too much trouble, and she was friendly, helpful and professional from start to finish.
Even the collection of my old pallet was extremely well organised, with real care and attention to detail.
A great experience all round, but particular thanks to Ramona for all her help and patience. Customer service as it should be!
24 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your wonderful review! We're delighted to hear that both the quality of our timber and our customer service lived up to your expectations. We'll be sure to pass your kind comments on to Ramona. Thank you for choosing Jacksons again.
Resposta da Jacksons Fencing
Thank you for your five-star review and for choosing us again!
Love the products
21 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your review and for choosing Jacksons. We're pleased to hear that you were happy with the quality of our products and service overall. We're always looking for ways to improve, so we'd love to know what we could have done to make your experience a five-star one. Any feedback you can share would be greatly appreciated and will help us continue to improve.
Resposta da Jacksons Fencing
Thank you for your 5-star review. We're delighted to hear that you were pleased with both our customer service and the quality of our products.
Resposta da Jacksons Fencing
Thank you for your five-star review! We're delighted to hear that you were pleased with the quality of our products and the customer service.
Avoid Wheelie Bin Storage
Why would I recommend to avoid buying the wheelie bin storage product? Let me count the ways:
1. The product had clearly been stored outside under plastic for some time resulting in having to wipe down every component for mould. Similarly the instruction/fixings bag had produced so much mould that some of the instructions were unreadable
2. The fixings holes may have been pre-drilled but appear to have been pre-drilled for an entirely different product. Almost none of them lined up with each other resulting in about 80% of the holes requiring drilling again
3. The metal structural components of the bin storage were defective. The fixing holes in the bottom bar were too small to accommodate the screws assigned to them and the right angle end pieces of the top bar were aligned neither with the latch plate nor each other, result in the need to install in at a twisted angle
4. Screws assigned to the door handles are too big to fit through the fixing holes meaning I cannot install them for the time being
There were other minor niggles but this gives you flavour of the problems
27 de setembro de 2026
Avaliação não solicitada
Resposta da Jacksons Fencing
Thank you for taking the time to leave your review. We're very sorry to hear about your experience and appreciate you bringing these issues to our attention.
It is disappointing to learn that the wheelie bin storage arrived in the condition you describe, particularly the mould on the components and instructions, as well as the difficulties you encountered during assembly. We understand how frustrating it must have been to spend time cleaning parts and reworking components that should have fitted correctly from the outset.
The issues you've raised regarding the alignment of the pre-drilled holes, the metal framework components, and the handle fixings are certainly not what we would expect, and we would like the opportunity to investigate these concerns further with our manufacturing and quality teams.
If you could contact us directly with your order details, photographs of the issues encountered, and the best way to reach you, we will be happy to look into this matter and work towards a resolution.
We value all customer feedback, as it helps us improve both our products and service, and we're sorry that on this occasion we fell short of the standards you rightly expected.
Kind regards,
Jacksons Fencing
High quality product
High quality product, delivered on time by helpful and courteous driver.
28 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your kind words. We're delighted to hear that you were pleased with the quality of our products and the service you received. We'll be sure to pass your comments on to our delivery team as well.
Replacement fence panel and…
Bought replacement fence panel and posts. Excellent quality product. My builder was impressed.
27 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your review. We're delighted to hear that you're pleased with the quality of your replacement fence panel and posts.
Brilliant quality and service.
27 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your kind words. We're delighted to hear that you were pleased with both the quality of our products and the service you received.
I’m absolutely delighted.
I’m absolutely delighted with my new Jacksons fencing and gate. The quality is outstanding — solid, beautifully made, and finished to a really high standard. Customer service was brilliant from start to finish, and delivery was reliable and well‑organised. I couldn’t be happier and highly recommend Jacksons.
I've had so many comments since my fence and gate has been installed stating on how brilliant they look and made very well. Highly recommended.
24 de setembro de 2026
Avaliação não solicitada
Resposta da Jacksons Fencing
Thank you for taking the time to leave such a fantastic review! We're delighted to hear how pleased you are with your new fencing and gate. It's wonderful to know that the quality, customer service and delivery all met your expectations. Thank you for your recommendation.
the quality of the materials supplied…
the quality of the materials supplied is always first class and delivered when they say it will be.
Staff are helpful and assist or advise when they can.
17 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your review. We're delighted to hear that you've found the quality of our materials to be consistently first class and that our team has been helpful. As we're always looking for ways to improve, if there's anything we could have done to make your experience a five-star one, we would appreciate your feedback.
Best fencing you’ll purchase
Fantastic product. I purchased horizontal slatted panels and special posts. Great quality. Be aware these are such good quality they are a lot heavier than cheaper brands. My fence looks great and draws a lot of attention
9 de outubro de 2025
Avaliação não solicitada
Resposta da Jacksons Fencing
Thank you for your fantastic review. We're delighted to hear that you're so pleased with your panels and posts, and that the quality has stood out to you.
Resposta da Jacksons Fencing
Thank you for your review. We're delighted to hear that you were pleased with both the service and the product.
Excellent customer service
Excellent customer service, and the delivery drivers always go out of their way to help you and put your delivery where you would like it. Fabulous company to deal with and very competitive prices.
24 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your excellent review! We're delighted to hear that you've had such a positive experience with our team.
Good in all Aspects
The only bad things it took a long time to process the payment
16 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your review and feedback. We're glad to hear you were happy with the product overall. We're sorry the payment process took longer than expected. That's not the experience we aim to provide, and we appreciate you bringing it to our attention. Hopefully this was an isolated occurrence, but we'll keep an eye on it and investigate further if similar issues arise in the future. Thank you again for taking the time to share your experience.
Superb service
Superb service, excellent quality panels, well worth paying a little bit more.
22 de julho de 2026
Resposta da Jacksons Fencing
Thank you for your wonderful review! We're delighted to hear that you were pleased with both the quality of our panels and the service.
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