Jamendo Avaliações 

329
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

En tant qu'artiste nous avons eu de bonnes années avec Jamendo mais depuis quelques années les paiements sont fait dans des délais aléatoires... et maintenant j'attends un paiment depuis presque un an... Ver mais

Avaliado com 2 de um total de 5 estrelas

There has been such a decrease in royalties and payments quality. For example: as a netlabel, one of our artists is waiting since May 2025 for a payment, which stays forever in pending state. Wh... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bin seit 14 Jahren bei JAMENDO mit ca. 10 Millionen Streams und über 500 Tsd. Downloads. Leider werden seit einem Jahr keine Umsätze mehr ausbezahlt. Regelmäßige Anfragen zum Zahlungsstatus werden imm... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have been using Jamendo services in our store since 2023. We make shopping more enjoyable for our customers with background music. Jamendo offers thousands of songs divided by musical style. A year... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Editor musical
  2. Loja de Hobbies
  3. Bar com música ao vivo
  4. Loja de música

Escrito pela empresa

Listen and download over 700,000 exceptional tracks from over 45,000 independent artists across the globe. Whatever your musical tastes, you'll discover exciting new music at Jamendo. All content is Creative Commons licensed.


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

329 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 21% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(329)

47 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

They used to pay artists but not…

They used to pay artists but not anymore, RIP

5 de setembro de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Hello Phanuvich,

Thank you for your feedback.
I've escalated your case internally, but I'm given to understand that a payout has been processed on your account.

Should you have any further concerns, please don't hesitate to reach out to our support team.

Kind regards,
Jamendo

Avaliado com 1 de um total de 5 estrelas

Last years from 2024 Jamendo was not…

Last years from 2024 Jamendo was not paying any attention to the agreement between the service and contributors. Royalties are not paid despite the request of payment on time, continually long delays or no payment. You can make contact and always hearing the same melody “Ticket is made” the team will work this out…..but it is no end story with Jamendo.

Guess what, payment requested in June 2025 of my Royalties, normally we expected the money to PayPal in July 2025 between the 1st and the 10th of the month, as agreement of Jamendo, unfortunately until now after two months I got no payment from them…..it helpless and hopeless, no one care about at Jamendo site as contributor, they doesn’t respect their service project or business, finally Jamendo will end soon loosing their business and no Artists will dare to contribute with pleasure within that bad service. I think Jamendo is suffering from a financial crisis. But they won’t make it public to the customers because that will kill any operations excellence, the system is not compliant anymore.

20 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be wary

Be wary. I have been a contributor for years, and this company has always answered messages and paid my royalties (slowly, not on their stated schedule, but they do eventually come in). However, this year they have not paid out royalties due to me and have stopped even answering support requests and emails. I fear that there is something wrong behind the scenes. Considering dumping my content and pursuing legal action.

17 de agosto de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Hi Jon,

Thank you for sharing your feedback. We truly appreciate it.

I’ve checked with our Helpdesk and can confirm that there’s already an open ticket for your account. One of our team members will be in touch with you shortly to look into this further and help resolve the issue.

Kind regards,
Jamendo

Avaliado com 1 de um total de 5 estrelas

Complete lack of regad for authors

Jamendo shows a complete lack of regard for its authors. Payments are often delayed for months, and support responses are limited to standard copy-paste messages. In over ten years of collaboration, not once have they processed a payment on time. Their accounting department remains unable to resolve these issues or ensure timely transactions. Overall, it has been an extremely disappointing experience.

14 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Da mesi attendo il pagamento come…

Da mesi attendo il pagamento come artista.

26 de julho de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Ciao Max,

Grazie per averci fornito ulteriori dettagli.
Abbiamo inoltrato il tuo caso al nostro team interno e ti contatteremo direttamente tramite il nostro centro assistenza per spiegare quanto accaduto.

Ci scusiamo sinceramente per il disagio causato dal ritardo nel pagamento.
Apprezziamo la tua pazienza e comprensione.

Cordiali saluti,
Jamendo

Avaliado com 1 de um total de 5 estrelas

Formal Notice Regarding Non-Payment

Formal Notice Regarding Non-Payment, Breach of Contract, and Unauthorized Licensing of Music

To Whom It May Concern,

I am writing to formally notify you of a serious grievance concerning my artist account on Jamendo.com. Despite multiple requests and the passage of over four months, I have not received the payments owed for the licensing of my music. This failure to issue payment is in clear breach of your contractual obligations.

Moreover, I am aware that other artists are reporting similar issues, indicating a broader pattern of non-payment by your company. What is especially concerning is that, despite this failure to compensate us, you continue to license and sell access to our music to users and clients. This constitutes unauthorized use and may be considered fraudulent and exploitative behavior under applicable intellectual property laws.

Let this letter serve as formal notice that if the full outstanding amount is not paid within ten (10) business days, I will be forced to pursue legal remedies for:

Breach of contract

Misappropriation of intellectual property

Fraudulent business practices

Theft of royalties and earnings

I also reserve the right to publicly disclose these actions and collaborate with other affected artists to file a joint legal complaint or class action lawsuit, should Jamendo fail to address this issue in a timely and lawful manner.

Please treat this matter with the urgency and seriousness it demands. I expect an immediate written response confirming receipt of this notice and an exact date by which all owed payments will be issued.

Furthermore, to any other artists who are also not being paid or feel exploited by Jamendo’s current licensing practices, I invite you to band together for potential collective legal action or mutual support. Please contact me at copyrights097 gmail.com.

27 de abril de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Hello Jazzy,

Our Customer Support team has been trying to get in touch with you on the email address provided but we've received no response. Would you please reach out to us and reference this review so that we may assist you?

Thank you and kind regards,
Jamendo

Avaliado com 5 de um total de 5 estrelas

Excelent response time and precise…

Excelent response time and precise answers

14 de julho de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Hello German,

Thank you for your kind words and for taking the time to rate our service!
We're glad to hear you had a positive experience with our platform.

Kind regards,
Jamendo

Avaliado com 1 de um total de 5 estrelas

JAMENDO Have Stolen All My Earnings From My Music

I have been with Jamendo since 2010...

I have over £1000.00 in my revenue share I have earned for my music, but out of the blue on may 2nd 2025 they have decided to write off all my earnings and have said that they need to be claimed within a 3 year period stating clause 4.2.3 Jamendo licensing

How is that correct if I've been with them and had that amount for over 10 years ?!?!

I am currently looking into legal action against this company because something is not right...

Please be aware of this and read the other reviews concerning the same thing!

12 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Still unpaid after 6+ months – avoid if you value your work

If you're thinking of working with Jamendo as an artist – think twice.
I’ve been waiting for over six months to receive a payment that I rightfully earned. My invoice was submitted more than two months ago, and the last time I received any payment was half a year ago.
Every time I reach out, I get the same copy-paste replies: “thank you for your patience,” “we’ve forwarded your case,” “it’s being processed.” But no actual progress, no transparency, and most importantly – no money.
This is not just a delay – this is disrespect toward the artists who keep their platform alive.
If I don’t receive my payment soon, I will be forced to take serious legal steps, including involving my legal team and contacting relevant authorities in Luxembourg for breach of contract and failure to fulfill financial obligations.
To all fellow creators: avoid this platform if you value your time, your effort, and your income.

9 de julho de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Hello Bojan,

Thank you for your feedback, and we sincerely apologize for the frustration and inconvenience you experienced.

We understand your concerns and regret the delay in processing your payment. The issue was partly due to a return from the banking system, which unfortunately extended the payment timeline even further. However, we’re glad to confirm that the payment has now been successfully finalized.

We take this situation seriously and are actively working on improving our internal processes to ensure faster, more reliable payouts moving forward.

Thank you for your patience, and we hope to restore your trust in our platform.

Kind regards,
Jamendo

Avaliado com 1 de um total de 5 estrelas

Awful experience - lost credits that I had paid for

Bought a pack of three credits in July 2024 with a one-year expiry date. The company changed hands and system in October 2024, my credits disappeared and after months of trying to recover them, and being gaslighted by Jamendo's customer service who kept claiming that I should be able to see the credits on my account, they've now stopped responding saying that I should wait.

1 de julho de 2025
Avaliação não solicitada
logotipo da Jamendo

Resposta da Jamendo

Hi Roman,

Thank you for your for your feedback.
Please allow us to make this right. Someone more senior will reach out to you via our Helpdesk so that we can try and help you resolve the issue more quickly.

My apologies for the inconvenience.
Kind regards,

Avaliado com 5 de um total de 5 estrelas

Very good!

I've made more than one purchase. I recommend this platform because it was good music, for a fair prize without any Problems occuring in the process from payment to video-upload. (Licensing usually is tricky in my homeland)

19 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not Worth It for Serious Artists – Jamendo.com Fails to Deliver Fair Compensation

If you're an independent music artist hoping to earn meaningful revenue through Jamendo.com, I strongly recommend looking elsewhere. While the platform may look attractive with its promise of music licensing and exposure, the reality is disappointing.

First and foremost: they do not pay artists fairly. The revenue share is extremely low, and even with regular downloads or streams, the amount you earn each month is barely noticeable. It can take many months—sometimes up to a year or more—just to reach the $100 minimum threshold to cash out. That’s assuming your music is even picked up or licensed, which is far from guaranteed.

Transparency is lacking, and support is slow or unresponsive when it comes to payment-related inquiries. Artists deserve a platform that values their work and provides clear, timely compensation for it. Unfortunately, Jamendo does not deliver on that front.

Bottom line: If you're looking to actually make money from your music, or want a platform that respects your time and creative labor, Jamendo is not the place. Consider alternatives with better royalty structures and artist support.

8 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Can’t Monetize My Videos Anymore

I've been using Jamendo's services for a long time and have always monetized my videos by clearing copyright claims without any issues.

However, recently when I submit a claim removal request, I’m being told that the claim won’t be released and that I should contact Jamendo support — because, apparently, the music authors don’t see or receive the payments for the licenses I purchased.

I don’t know who’s right here, but I find it hard to believe the composers are lying to me becouse I’ve received three similar replies over the past month from two different artists. As a result, my videos are no longer being monetized.

Please sort out these internal issues.
In the meantime, I’ll be buying my music from Epidemic Sound — I haven’t experienced problems like this with them.

11 de maio de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Usiamo JAMENDO da molti anni, ma...

Usiamo JAMENDO da molti anni, sicuramente era molto economica nel 2010 ma adesso a 89€ l'anno non è più competitiva. Il catalogo non si mai rinnovato, quindi ormai conosciamo a memoria tutti i brani delle 10 radio disponibili. Inoltre la qualità dello streaming è pessima, interruzioni continue, un disastro. Sconsigliato.

3 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Your transaction-related earnings

Your transaction-related earnings, as detailed below, will become available 4 months after the transaction date. You can only click Get Paid upon reaching a total of 100 (€, $ or £).

After 8 years without being able to withdraw my royalties...

07/03/2025 Write off of unclaimed balance per Clause 4.2.3 of the JAMENDO LICENSING Distribution Agreement. Completed -97,41 €

28 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Jamendo is great

Jamendo has played a very active role in my music career. It has helped me greatly in getting my music known to a much wider audience. I would recommend it not only as an artist, but also as a listener and lover of good music.

19 de maio de 2025
Avaliação não solicitada

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