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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Guys, it's been an honor. Ups and downs, years of fighting, but it was WORTH IT. A genius and perfectionist is there behind Jarvee and I feel sorry that Instagram has limited so much. You have create... Ver mais

Avaliado com 5 de um total de 5 estrelas

Outstanding. If you think you've ever experienced the best customer service team, think again. Javee's dedicated support always goes above & beyond to solve your problems. Their response time i... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

One of the best if not the best Social Media automation tool out there. I have tried a couple of similar apps back then but nothing offers the same features like Jarvee. This is not for the fai... Ver mais

Avaliado com 2 de um total de 5 estrelas

Used to be a good service but roughly a 6M ago, I started getting blocks from Instagram. I tried to reach out to the support, followed every advice they gave me, but nothing worked. Every time I conta... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de crédito
  2. Agência de media e marketing
  3. Empresa de Comunicação Social

Informação fornecida por fontes externas variadas

Social media marketing assistant for all your social media needs. Set up your account on Facebook, Instagram, LinkedIn, Twitter, Pinterest, Tumblr and youtube and let Jarvee take care of all of these for you.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Most secure option for social media agencies

What made Jarvee the best option for me is:

1- I installed the software in my laptop and all my social accounts passwords and data is inside it, they don't ask you to enter the passwords in their website and therefore they don't have access to your accounts passwords.

I asked their support and they confirmed that they don't keep anything in their servers.

So make sure you make your own backups from time to time to avoid doing everything from scratch ( happened to my friend ).

2- It supports a lot of social media networks and not just Instagram, so you can have everything managed from just one software without the need to pay for multiple tools.

3- Their support is very active - they reply withing hours.

It's the best tool out there but there's a learning curve to go through first.

30 de junho de 2020
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

Thank you for your nice review and happy to have you with us !

Avaliado com 2 de um total de 5 estrelas

Good turned to be Poor

Used to be a good service but roughly a 6M ago, I started getting blocks from Instagram. I tried to reach out to the support, followed every advice they gave me, but nothing worked. Every time I contact them again, they only give me some default solution, what I've already tried, but that's it. Now I'm giving them a last chance to solve it, but I'm on a serious lookout for a new tool. Jarvee is only causing me a headache.

9 de fevereiro de 2020
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

Did support manage to help you out in the end? That's about the time that Instagram changed a lot of their filters, we constantly update our tool though and our support does all it can to help everyone with their issues. Let us know if you still need help with anything.

Avaliado com 4 de um total de 5 estrelas

I've been using Jarvee for 1.5 years

I've been using Jarvee for 1.5 years. It's a great automation tool with a lot of supported social media platforms. At first I focused only on Instagram, but now I also have Facebook and Pinterest accounts running my campaign.

21 de novembro de 2019
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

Thanks for your continued support

Avaliado com 1 de um total de 5 estrelas

Once a great tool

Once a great tool, now with the instagram blocks, it is terrible and not worth the price it once was.

1 de outubro de 2019
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

Well, you said it youself, Instagram did something, it's happening if you do actions manually as well. Also, the tool has a lot more than just Instagram you might want to take a look at that as well.

Avaliado com 2 de um total de 5 estrelas

Works great at first but then gets you…

Works great at first but then gets you blocked on Instagram. Great idea, but unfortunately no longer useful for Instagram.

26 de setembro de 2019
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

Instagram got tricky, it's still doable, but you need to know what you're doing.

Avaliado com 3 de um total de 5 estrelas

The product is very impressive BUT

The product is very impressive.
Sure now with all the bot attack by Instagram, it has lots of issues, but the tool is amazing, let you configure almost everything possible.

The problem is the customer service.
H O R R I B L E
Only by mail, it take a day to get response. Most of the responses are not more than lame....
In some cases you get a proper answer, but still... Not something you can build on ...

Still, all in all, among all the other alternatives, this is the best you can get....

10 de julho de 2019
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

Thank you for your review, we might have had some harder periods full of tickets at support, but overall we do our best to help everyone in a timely manner and most of our customers are quite happy with our support.

Avaliado com 2 de um total de 5 estrelas

This is a Review of their Customer…

This is a Review of their Customer Service Not Their Product!!!
I have tried 2 times to use this software and both times it has failed to load correctly...
So then you are supposed to play ping pong with there customer support for days...
They don't actually try and fix anything they just send you question after question, it's actually the same questions just worded differently.
How can "I cannot access your software" warrant more than a couple of emails...
I should imagine if I was paying the big bucks I would have received the big bucks service, but my account was only $348 a year, so not worth bothering with...

Footnote: I posted this review on the 24th May 2019, they replied to this review on 20th Jan 2020... Sums up their Customer Care...

24 de maio de 2019
Avaliação não solicitada
logotipo da JARVEE

Resposta da JARVEE

We never view it like that and we take care of each and every customer as best as we can. Support people don't have access to any information about payments so this is never an issue, if you are a client you get the same treatment and most of our clients are happy with how we treat them. Sorry to hear you had a different experience.

As for your footnote, we only offer support via email on our support channel. It's quite impossible to search the web whole day and reply to everyone that posted a random question on a different site. I've only replied now, because it's the same day I've created an account here. Also, there will be no support offered here or anywhere else except our support mail.

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