I have had a very bad experience after ordering a door through a third party. To start with, a wrong door was delivered. This is where the nightmare started. For weeks I kept chasing for the door I... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... Ver mais
A empresa respondeu
Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... Ver mais
A empresa respondeu
We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.
Informações de contato
Unit 2 Enterprise Way, S75 3DZ, Tankersley, Reino Unido
- 01283554197
- info@jbkind.com
- www.jbkind.com
4,3
Excelente
301 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered a brown internal door from…
Ordered a brown internal door from Robert Dyas to be supplied by JB Kind.
I received a pine door, which took 2 weeks of constant hassling for the incorrect door to be collected, and I still have not received the correct door...
"We can't send the correct door until we receive the wrong one"...
so 1 they can't get the order correct
2 they send out 2x 7.5 ton lorries, one to collect and one to deliver the correct door, which I have to wait a future week for
Let's hope they send the correct door this time
21 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Trevor
Thank you for sharing your experience with us. We sincerely apologise for the inconvenience caused by the mix-up with your door order and the delays in resolving this matter.
We understand how frustrating it must have been to receive the wrong product and then face delays in having it collected and the correct one delivered. Our policy requires the incorrect item to be returned before dispatching the replacement, but we acknowledge that this caused an unnecessary inconvenience in your case.
Regarding the logistics, we strive to optimise our deliveries and collections, but we regret that this resulted in multiple lorry visits and a further delay. Please be rest assured that we are working with Robert Dyas to streamline these processes and prevent similar issues in the future.
We hope the replacement door meets your expectations.
Kind regards
The JB Kind team
First class delivery
First class delivery. Handled with care and very helpful.
12 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Valerie
Thank you for taking the time to leave us a review.
We’re pleased to hear that your delivery went smoothly and that our driver was helpful.
Kind regards
The JB Kind Team
Highly recommend this company.
Excellent communication from start to finish. Good quality item. Delivery was well communicated with a lovely gentleman that could not do enough.
20 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Wendy
Thank you for taking the time to leave us a 5-star review, it is very much appreciated.
We’re delighted to hear that you are pleased with your JB Kind product and our delivery service.
Kind regards,
The JB Kind Team
Resposta de JB Kind Doors
Dear Rodney
Thank you for taking the time to leave us a 5-star review, it is very much appreciated.
We’re pleased to hear that you are happy with our service.
Kind regards,
The JB Kind Team
I’m only reviewing the process up to…
I’m only reviewing the process up to delivery (you sent the link) but so far so good. Price was good, updates were great and the delivery perfect. Shout out to the guy driving the wagon as he was warm and very helpful. Thanks
18 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Gordon
Thank you for taking the time to leave us a review.
We’re pleased to hear that your delivery went smoothly and that our driver was helpful.
Kind regards
The JB Kind Team
The delivery driver was very helpful
The delivery driver was very helpful. All delivered on time
14 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Geoff
Thank you so much for your 5-star review!
We’re pleased to hear that your delivery went smoothly and that our driver was helpful.
We appreciate you taking the time to share your experience.
Kind regards
The JB Kind Team
Door arrived well ahead of stated 7…
Door arrived well ahead of stated 7 working days. All good!
13 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Mike
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're very pleased to hear that your doors arrived well ahead of schedule.
Kind regards
The JB Kind team
The driver just brought them what a…perfect
The driver just brought them what a nice guy brought them in put them were i wanted then so they wouldn’t be in my way till there up and there perfect and a Black Friday bargain win win 👍 one very happy customer 😊
11 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Mrs Geldard
We are very pleased to hear that you're happy with your purchase and that you benefitted from a great Black Friday deal. It is also good to hear that our driver provided excellent service. Thank you for your positive review, we appreciate you taking the time to share.
Kind regards
The JB Kind Team
Fantastic service
Fantastic service! The gentleman can on time was very polite and very careful with the doors and where we wanted them putting, thank you
7 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear John
Thank you for taking the time to leave us a 5 star review.
We're very pleased to hear that you are happy with our service and delivery.
Kind regards
The JB Kind team
Good product and delivery on time
Good product and delivery on time
Excellent service
6 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Gazi
Thank you for taking the time to leave us a 5-star review, it is very much appreciated.
We’re delighted to hear that you are pleased with your JB Kind products and our delivery service.
Kind regards,
The JB Kind Team
Quality item and delivered exactly when…
Quality item and delivered exactly when they said it would be.
4 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Ivan
Thank you for taking the time to leave us a 5 star review.
We're very pleased to hear that you are happy with our service and delivery.
Kind regards
The JB Kind team
Pleased
A good range of flb doors, bought thru door giant at a good price, doors look fine, good communication, good delivery, all good, thanks
4 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear David
Thank you for taking the time to leave us a 5-star review; it is much appreciated.
We’re pleased to hear that you are happy with your FL&B doors purchased through our supplier partner, Door Giant, and that your delivery went smoothly.
Kind regards,
The JB Kind Team
JBKind doors excellent service
Bought from JBKind doors before, wasn’t disappointed then or this time. Excellent product. Ordered online but was kept informed every step of way - really helpful for a busy person in planning when they need to be available. Even given a time slot!
1 de novembro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Erica,
Thank you for taking the time to leave us a 5-star review; it is very much appreciated.
We’re delighted to hear that you are pleased with your JB Kind products and our delivery service.
Kind regards,
The JB Kind Team
Shed Door Delivery
I placed my order online, And was kept informed of Delivery times. I was very impressed with level of service, and quickness of delivery.The Delivery man, very polite and punctual , and kept me informed of how long he was going to be. I give J.B KIND DOORS 5*****. And would recommend them if asked.
28 de outubro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Delilah
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with your shed door and our delivery service.
Kind regards
The JB Kind team
Everything thing went very smoothly…
Everything thing went very smoothly from point of order through to delivery.
22 de outubro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Mark
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with our service and that your delivery went smoothly.
Kind regards
The JB Kind team
Good communication with them deliver…
Good communication with them deliver was on time and kept informed thsnkd
16 de outubro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Ken
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with our service and that our communications ensured your delivery went smoothly.
Kind regards
The JB Kind team
Delivered in the time slot
Delivered in the time slot, perfect delivery driver, no problems at all
16 de outubro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Bob
Thank you for taking the time to leave us a 5 star review, it is much appreciated.
We're pleased to hear that you are happy with our service and that your delivery went smoothly.
Kind regards
The JB Kind team
All information was very useful in determination of time and efficiency supplied by all personnel and delivery driver was very helpful
Good service and information supplied on delivery and efficiency
11 de outubro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Tony
Thank you for taking the time to leave us a 5 star review.
We're very pleased to hear that you are happy with our service and delivery.
Kind regards
The JB Kind team
Resposta de JB Kind Doors
Dear Colin
Thank you for taking the time to leave us a 5 star review.
We appreciate your positive feedback and are pleased to hear you are happy with our service.
Kind regards
The JB Kind Doors team
Ordered 2 doors and delivered in 3 days…
Ordered 2 doors and delivered in 3 days , absolutely brilliant service.
We are building 3 houses at the present so will be using again for them .
10 de outubro de 2024
Avaliação não solicitada
Resposta de JB Kind Doors
Dear Denise
Thank you for taking the time to leave us a 5 star review.
We’re really pleased to hear that you’re happy with our service and look forward to helping you with the additional doors that you require.
Kind regards
The JB Kind team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.