Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have had a very bad experience after ordering a door through a third party. To start with, a wrong door was delivered. This is where the nightmare started. For weeks I kept chasing for the door I... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered wrong doors opened one rang about an exchange no problem picked them up dropping new order off no problem no charges and full refund very smoothly done.customer service spot on doors ar... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rang on Friday at 4.30pm having forgotten to do an order for a valued customer. A lady in sales called Debra, took pity on me, and all resolved within hours. Doors with customer within 2 days. Br... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Portas
  2. Porta interna

Escrito pela empresa

JB Kind Doors supply via a network of builders merchants and online partners. Choose from over 200 different wooden door designs to suit all tastes and budgets. Contemporary and classic internal doors, external doors, fire doors and pocket door systems.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

301 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great communication all the way

Great communication all the way, top marks to driver Amy who's not afraid to roll her sleeves up.
Doors are beautiful too

10 de maio de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Paul

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you are happy with your doors and our service.

We’ll be sure to pass your feedback onto our driver Amy.

Kind regards

The JB Kind Doors team

Avaliado com 4 de um total de 5 estrelas

There was a little mix up with delivery…

There was a little mix up with delivery but apart from that great service and the delivery driver was very kind and helpful.

9 de maio de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Donna

Thank you very much for taking the time to leave us a 5 star review.

We're pleased to hear that you are happy with our service. Your feedback will be passed onto the driver concerned.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Great firm

20 stars top firm they sort things out my apologies quality customer service great products

8 de maio de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Ivor

Thank you for taking the time to leave a review and we are sorry to hear you are not happy with the service provided.

The messages you would have received to notify you of delivery can be replied to, and you can be assured we have not blocked your contact details. I believe you called our main number and spoke with a member of the Transport Department this morning. We have located your order and can see that it was reported damaged on delivery yesterday. A replacement order was raised immediately, in order to provide a prompt resolution to this for you. We have communicated this to the company who you placed your order with, who I believe have also been in contact with you directly to provide you with an update.

Kind regards

The JB Kind Doors team

Avaliado com 1 de um total de 5 estrelas

Delivery on time but drver wouldnt help…

Delivery on time but drver wouldnt help with doors in to hall way of my house my husband has serious lung condition so couldnt help, my daughter had to carry 3 doors.In email said drver may require help if heavy NOT THAT HE CANT HELP, dread to think if delvery was to elderly person on their own.

7 de maio de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Angie

Thank you for your review. We are sorry to hear you are not happy with the service provided by our delivery driver.

All of our deliveries are kerbside only which is advised via our third party suppliers at time of order, and in the confirmation messages sent prior to deliveries being made.

As our insurance covers to kerbside only, unfortunately it is down to driver discretion as to whether they are in a position to assist with moving the doors to another location.

We can of course look into the delivery further if required. If you can email us directly on info@jbkind.com with details of who you placed your order with & your delivery postcode we can do this for you.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, helpful delivery driver.

1 de maio de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Wayne

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you are happy with our service. We’ll be sure to pass your feedback onto the driver concerned.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Excellent product and service.

24 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Natalie

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're very pleased that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

This is our 2nd order of doors from…

This is our 2nd order of doors from this company as we were so impressed with the quality of them. The driver couldn't have been more helpful as we live down a lane and he carried our two doors to our house. Would totally recommend buying from JBKind Doors.

25 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Gill

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you are happy with your doors and our service.

We’ll be sure to pass your feedback onto the driver concerned.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Fast and Friendly Service

Rang on Friday at 4.30pm having forgotten to do an order for a valued customer.
A lady in sales called Debra, took pity on me, and all resolved within hours.
Doors with customer within 2 days.
Brilliant service will definitely be back, hopefully with an easier order!
Many thanks, J B Kind.

22 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Thank you for taking the time to leave us a 5 star review.

We appreciate your positive feedback and your kind words have been passed onto Debra. We're sure it will make her day!

Kind regards

The JB Kind Doors team

Avaliado com 1 de um total de 5 estrelas

No delivery, no communication

I was given today as my delivery date.
No delivery…..no notification that they’re not delivering…..no phone number to call them on.
Disgraceful !

17 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Martin

We pride ourselves in offering a reliable & informative delivery service which provides email & text updates to advise when deliveries will take place.

If you would like to contact us directly at info@jbkind.com with details of who your order is placed with and the delivery address we can investigate this further for you.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Doors great quality.

Doors great quality.

12 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Kaspars

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We're pleased to hear that you are happy with the quality of your doors.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Really good service

Really good service, order fire door, they said 3 to 7 days, but delivered in 5 days, really happy with their service, thanks

12 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Gurpal

Thank you for taking the time to leave us a review, it is much appreciated.

We're pleased to hear that you are happy with your fire door and our delivery service.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Really classy doors we're chuffed to bits

The doors have just been fitted and they look great, we're both really chuffed how they look, really classy with our new black fittings. Can't wait for the kitchen door to be sent out as this will finish off the flat
We'll done thanks

8 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Christina

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you love your new doors. If you're happy to share some photos when finished, we’d love to see them – please email us at info@jbkind.com.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Efficient service and prompt delivery

Efficient service and prompt delivery. The garden gate I bought seems good value for money.

10 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Steven

Thank you for taking the time to leave us a review, it is much appreciated.

We're pleased to hear that you are happy with your gate and our delivery service.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Ordering was straightforward and delivery man was happy to put the delivery in the room I wanted - excellent service!

10 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Judy

Thank you for taking the time to leave us a 5 star review.

We're very pleased to hear that you are happy with our service and will pass your feedback onto the delivery driver.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Excellent delivery

Excellent delivery , on time, couldn't fault the delivery driver.

9 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Mr Davies

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re very pleased to hear that your delivery went smoothly and we'll pass your feedback to the driver concerned.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Just received oak rustic door pre…

Just received oak rustic door pre finished. Although I’ve not hung yet. The door looks absolutely lovely! Really great finish to the door much better than expected smooth and just as described. The staff at this company are easy to get through to, delivery on time, delivery person pleasant and helpful….five stars.

8 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Louise

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that your delivery went smoothly and that you love your new Rustic Oak door. If you are happy to share a photo of the door when fitted, we’d love to see it – please email us at info@jbkind.com.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Jordan is the star of JB kind

We at OakWood doors have worked with JB kind for years but since we have been dealing more with Jordan the level of customer service we receive has surpassed expectations. he will go over and above to help us achieve the goal of suppling high Quality products at competitive prices to our retail customers.
Thank you for all your efforts we are really starting to see a upturn in the sales on your products.

4 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Thank you so much for your 5 star review and wonderful comments about Jordan.

We’ll definitely pass your feedback on and are sure it will make his day.

Thank you for all your support and we look forward to helping you build your business further.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

First class door I ordered the door and…

First class door I ordered the door and came on time the man that delivered the door was first class service a very nice man thank you very much I will be getting more doors from you.
Mr walton

3 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Mr Walton

Thank you for taking the time to leave us a 5 star review, it is much appreciated.

We’re pleased to hear that you are happy with your door and will feed your kind words back to the driver concerned.

We look forward to helping you again in the future.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Great communication and a good product

Great communication and a good product

2 de abril de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Thank you so much for taking the time to leave us a 5 star review.

We're pleased to hear that you are happy with your doors and our service.

Kind regards

The JB Kind Doors team

Avaliado com 5 de um total de 5 estrelas

Great company

Great company , great service , ordered my doors & received them when they said , 7 days 10/10

7 de março de 2024
Avaliação não solicitada
logotipo da JB Kind Doors

Resposta de JB Kind Doors

Dear Mrs Mac

Thank you so much for taking the time to leave us a 5 star review.

We're pleased to hear that you are happy with your doors and our delivery service.

Kind regards

The JB Kind Doors team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais