Jennings Ford Direct Avaliações 

The handover was a bit short and I put that down to the fact I was purchasing a later version of my existing car. I also had a problem with my trade-in which I explained to the sales person and agreed to leave a "goodwill payment". They would contact me in a few days with a cost for the repair which could possibly afford me a refund. Checking through the car when I got home, I discovered there was no handbook for the Sat Nav system. I emailed a few days later about the missing handbook and an update on the repair. The salesman promised to have the handbook posted to me that evening and said the workshop was very busy. 5 weeks later, I have no handbook or communication regarding the repair. Not impressed and doubtful of any future dealings with Jennings.

Jennings made buying another car an enjoyable experience. Salesman was extremely helpful and the whole negotiation and buying experience was completed quickly and satisfactorily.

From the first email enquiry about a car I had seen to the part ex quote and final choice of car the whole process was simple , clear, met all my needs and resulted in receiving my new car in a week! Helpful staff at Jennings Ford Direct and car delivered personally to my home .

The response to my original online interest was quick. The initial Sales lady was very professional and friendly as was the subsequent Sales Manager. I would recommend Jennings Ford to anyone.

From contacting the garage to collecting the car can only express the experience as professional approach.

A very easy and friendly car buying experience. Staff were polite and friendly and made the process of part exchanging a pleasant experience. What I thought was a good car buying experience was spoilt by the fact the car hadn't been cleaned very well. During the handover I could see Brown marks on the inside of the windscreen and on parts of the interior trim. I asked the salesman if I could borrow a cloth and he asked somebody to deal with the dirty interior. Even after pointing out that the car hadn't been cleaned properly I drove away finding that the interior hadn't been cleaned properly. The poor quality valet was even more evident when it rained and the paintwork didn't react as a recently polished car would. A small amount of polish applied to the paintwork would have caused rainwater to bead. It would appear that my new car has had little more than a wash and a quick wipe down. Very poor. I would highly recommend Jennings Ford and the sales staff but think the vehicle prep team are letting the side down.

Picked up car, yes second hand as we were told, but still over £6000 worth of second hand car. Travelled almost 200 mile to collect it. Not cleaned at all on the inside and washed but certainly not waxed on the outside. Now I know as we were told its a second hand car but the very least I would expect is for it to be clean.
Anyway, nice car, friendly people.

From the second I walked through the door the staff were very helpful. The salesman I dealt with was Chris, he was very knowledgable and bent over backwards to help. I had already seen a car on the website I liked so Chris gave me the key to have a look with no pressure. We then got down to business, Chris did his best to get me the best deal possible and explained all of the options avaliable. I went back the next day to test drivethe car and loved it. From agreeing to buy to getting the car it took a week. Chris went through all of the features of the car and how they worked, I even called a few times after getting the car to ask questions and he was more than happy to help! I couldn't rate the service and car more highly

Was encouraged to use Jennings by previous reviews and all went well - couple of small issues but both got speedily sorted out with no hassle (MOT not sent with car, this was posted later and no wheel nut, we purchased this easily and were reimbursed). Car was delivered safely and on time to our location in Hampshire. Only had the car a few days but no regrets so far!

Mark was very helpful service was excellent would recommend to my friends,

Buying a car from Jennings is an easy, friendly experience - from the initial contact to picking up the car is a pleasure.

Traded in a 2007 Volvo V50. I was offered a good trade in value and an attractive deal to change. No pressure or hassle to buy. Salesman was courteous, well turned out and always on time the three visits I made.

I drove over from Manchester, and I'm glad I did, the service from Mark Taylor was excellent and also pre sale from Liam. there was a little miss understanding between the online and the show room, but this was made easy by both guys who spoke to each other and put my mind as rest. Brilliant car, clean, looked after. Would I travel 2 hours and use them again, YES I would. I'm a director of my own company and I would be pleased to have mine working as well as Jennings.

Overall a smooth sale, having viewed product online only. Delivery was exceptional and on time, vehicle in vy good condition.
If there was a down side -
no hand book,
was told car had been serviced prior to dispatch but NO stamp in service book,
no spare Tyre,

Would consider buying from Jennings again.

My first experience of buying a nearly new ford from a ford dealership was to be totally honest a very nice one, as from the start there was no pressure at all to buy and the sales man (Mark Taylor) was excellent from the start and was very helpful with anything we needed to know I know that is part of his job anyway but nerveless was excellent and at no stage we felt pressured to buy which my wife and I felt was great and made us more comfortable and in the future would defiantly come back and would recommend any one to but ford direct.
regards
Terry Meek.

As a company I think they pitched it just right all the way through the process of getting a car. Honest advice on what car would be best for me, help with making the final choice without feeling as though I was being pushed, quick deposit payment followed up with the name of the salesperson and contact number in case of any issues. After that it was stress free with email confirmation, flexibility with payment method and a fantastic delivery driver who, after a long journey, couldn't be more helpful. To follow up there was a call from the salesperson to check to see if everything was fine. Top marks all round - Thank you!

Great!! Mark could not have been more helpful.There was lots of cars to chose from he narrowed them down into groups which made the decision much easier in the end. I was unable to pick up car and he arranged a day and a time for delivery,it all went smoothly.I would recommend to anyone,they gave me a great deal!!
Also my thanks again to Graham.
Enjoying the car,great mpg!!!

Salesman new what he was talking about friendly and polite and was true to his word

so far alls well, excellent service, from sales personnel.
another star awaits on thursday aftsr delivery

I would highly recommend this garage, customer service was excellent, friendly staff and very helpfu. A pleasure to do business with.