JetBrains Avaliações 

96
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

JetBrains ha sido una empresa que nos ha ofrecido diferentes y mejores formas de llevar la producción de nuestros servicios, empezando por phpStorm hasta usar el modo agéntico con Junie. Tremenda empr... Ver mais

Avaliado com 2 de um total de 5 estrelas

JetBrains is on a downwards slope in my opinion. They used to be the go-to platform but it's becoming a pile of garbage now. Forget major upgrades, even minor versions introduce breaking changes a... Ver mais

Avaliado com 1 de um total de 5 estrelas

I bought I 2 year license from them, only not to receive the code, then had an educational license applied. I've lost 6 months of subscription time and cannot speak to anyone by phone. Their email... Ver mais

Avaliado com 1 de um total de 5 estrelas

Terrible company and a perfect example of toxic corporate behavior. They completely cut off access to developers based on location, turning their backs on the community. It doesn't matter if you want... Ver mais

Detalhes da empresa

  1. Empresa de Software
  2. Fornecedor de software

Escrito pela empresa

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover and create.


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

96 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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2,3

Todas as avaliações

(96)

32 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

great

Jetbrains makes the best ides and they look cool. they work well on most OSs too

8 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Good product, disappointing service

We used Jetbrains for 5 years after which we accidentally bought it for 12 more months. We asked a refund but "refund is only possible within 30 days". Our request was 40 days after the purchase. Very dissapointing.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wollte mich anmelden (Chrome Browser)

Wollte mich anmelden (Chrome Browser).
Aber das Tool nahm keine meiner Mailadressen. Eine endet auf @xxx.org - das System nimmt das als ungültig an. Die anderen auf @xx.xxxx.de - das will es auch nicht. Immer seltsame Fehlermeldungen.

Zufällig sehe ich kurz später aber Anmelde-Codes für ALLE ausprobierten Adressen im Postfach. Beim Versuch, einen Account zu erstellen, gab es aber keinen Hinweis auf einen Code - nur Fehlermeldungen.

Also probiere ich systematisch die Codes und jeweiligen Adressen durch - die zeitlich alle noch gehen sollten. Ungültig. Neu angefordert. Ungültig.
Ich verschwende hier meine Zeit und gebe ich auf. Das Tool funktiert nicht. Woran es auch immer liegt.

8 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Tout simplement les meilleurs IDEs

Tout simplement les meilleurs IDEs que j'ai pu utiliser. Le seul bémol est qu'ils m'arrivent d'avoir des freeze lors de leurs utilisations, et cela, sur différents PC. Le prix est également un peu trop chère, mais offre gratuitement leurs IDEs aux étudiants. Ce qui n'est pas la norme pour tout le monde.

27 de novembro de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I really love Intellij Ultimate, but there are issues

I really love so much of the Intellij Ultimate app. It does all sorts of amazing things much better than something like Visual Studio code, and without having to configure a lot of them first. Just works out of the box. However, that comes with a hefty price on disk space and often speed. While it's a fantastic piece of software, it takes up a massive 4GB of disk space and often takes a while to perform certain functions because of its complexity and probably the number of files it has packaged. I wish Intellij would rewrite this using more modern, lightweight code to make it faster and smaller. This has been the case since I started using it in 2014 or so. It's time to change.

Also, the documentation is exceedingly complicated, often not-quite-complete, and confusing. It needs to be rewritten by an excellent tech writer who knows how to translate engineer into plain English. So many questions I've had to ask the tech help service that could have been answered with better documentation.

Speaking of which, their technical help is top-notch. They always respond within hours, at most 24, and will often solve things the first time. If not, they will continue to work with you as long as it takes to correct whatever issue or question you have. Some of the best tech support I've experienced ever.

8 de novembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Experience with the IDEs

My experience for being a developer for years was a blessing for me. I started using Android Studio, which is based on IntelliJ. Eventually, I switched to IntelliJ itself for Desktop software development, and as of now, I do C++ programming in CLion. Best IDEs out there. I also eventually used PyCharm and Rider, due to certain things that I had to follow at work.

However, the reason for giving 4 stars is due to IDE management. Basically, I am referring to multiple IDEs, which each IDE has a different use case, like IntelliJ for Java, CLion for C/C++, Rider for C#, and the list goes on for different IDEs. If there was an IDE from them that actually combines all IDEs into one, then I am getting it, since I have different needs for specific projects. Main reason is, when I have to use 2 languages for one project, where I use Java as the main language, with the use of IntelliJ, and C++ for JNI by using CLion. Now, for a PC that only has 16 GB of RAM, this gives me quite a few limits here, and I don't like to have to install plugins, just to have to use IntelliJ for everything, especially when CLion does things better for C++ coding.

In general, IDEs from JetBrains are good for use than VS Code with a million plugins that you have to install, where with JetBrains IDEs, you have the IDE already set up. Managing IDEs, it's not the best, but it's okay. Using multiple IDEs at once, and having a browser open, that's where my PC is starting to beg for resources being freed.

6 de novembro de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you very much for sharing your experience with JetBrains IDEs. We are always looking for ways to improve and appreciate you taking the time to share your review. You mentioned Java and C++, have you had the opportunity to try Fleet? https://www.jetbrains.com/fleet/

Avaliado com 1 de um total de 5 estrelas

Jetbrains - Masters of Deception

The only thing Jetbrains is good at is false advertisement.

Purchased a discounted Rider subscription and the Jetbrains page where the sale took place very clearly showed the discount would continue through yearly renewals, upon renewal time Jetbrains stated the discount isn't perpetual.

The perpetual discount is the only reason I purchased Rider (as the software itself is full bugs and inconsistencies so is definitely not worth the full price) now Jetbrains are refusing to refund the original subscription.

The customer service team didn't seem to comprehend that their website stated the discount was perpetual no matter how clearly I stated it to them (maybe I should have drawn big lines on the screenshot of the sales page to make it simpler).

So in summary I would advice to stay clear of Jetbrains, even disregarding this issue the Jetbrains products I have used (Rider, Intellij, Fleet) are full of bugs and general irritations. Fleet especially, hopefully Jetbrains see it as their future as they will no doubt certainly fail as a company if they do.

28 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Software unusable, zero support, stay away!

I use Rider (for development in C# for the Xamarin and MAUI frameworks). I start by saying that it used to work, with many bugs but it worked (mainly Xamarin development) most of the times.
Now the software has become completely unusable, I haven't been able to develop with it for more than 3 months now (despite having opened various tickets, obviously not resolved by support, which nicely ignores you) and I am forced to use Visual Studio for Mac (keep in mind that it will not work with the latest version 2024.x.x). As many users reported, it will drain your pc's memory (I have a Macbook Pro and with Visual Studio for Mac it works even with 6 istances opened with no problem and at least two android emulators).
I paid for this software and also a lot considering what it does, I feel betrayed and scammed by this company. If you are considering buying the license to enhance your development experience, stay away from it as much as possible and look somewhere else!
P.S. they refuse to refund you, since the period in which you can request a refund lasts only one month, so if you are like me who paid 1 year, you are screwed. Give me back my money or at least the money for the months I did not use the software!

27 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Becoming bug-ridden bloatware

I'm a long time (paying) user of phpStorm and the quality of the product has become worse over the last couple of years. It has become so bloated that it is hardly usable any more.

A lot of bugs are never resolved (for instance the 'find in files' does not find everything) and they tend to change the whole product so often to something completely new that you are completely lost in the thousands of settings because everything is changed and on google there is only info about older versions. Also a number of bugs are solved, but more newer bugs emerge.

Their code suggestions and code generation always misses the mark, especially for quotes and brackets so it is best turned off. refactoring is a pain, and instead of including a `use` statement they often include the whole path in front of the class.

I am considering going to VS code instead.

21 de maio de 2024
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for your feedback. We are sorry to hear that our IDE does not meet your expectations anymore.

Unfortunately, it is hard to quickly identify the issues mentioned in your comment. It would be great if you could contact us via the support ticket to tell us more about your concerns and/or share a list of known bugs that require extra attention.

Speaking of "Find in files", do we understand it correctly that it is about a 100 occurrences default limit in results? If this is the case, you can tweak this value via the "Settings/Preferences | Advanced Settings > Find/Replace > Maximum number of results to show in Find in Files/Show Usages preview" setting. Please take note that increasing this value too much may impact the IDE performance.

About the `use` statement, it is also possible to configure this behaviour in the "Settings/Preferences | Editor | General | Auto Import > PHP > Treat symbols from the global space" settings section.

Just in case, we also wanted to notice that we have a public bug/features tracker, so you are more than welcome to submit your reports there: https://youtrack.jetbrains.com/newIssue

Once again, thank you for sharing your experience.

Avaliado com 1 de um total de 5 estrelas

Ils avaient des super produits mais ca cetait avant

Ils avaient des super produits, mais ca cetait avant.
Le debugger de clion ne marche tout simplement plus. (gdb s'arrète mais clion ne capte pas qu'il est arreté dans un breakpoint). Plus aucune intéret a utiliser ce produit. Pareil pour pycharm, 90% des features avec les notebooks sont buggées (tqdm, ...), instables, et des features n'existent tout simplement pas (interactive plots...).

2 de maio de 2024
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

We are sorry to hear about your experience with CLion and PyCharm and sad to see you go. Did you try reaching out to our support team to help solve any of the issues that you faced? We want to fix any problems which created such a negative experience.

Avaliado com 5 de um total de 5 estrelas

Great products, exemplary support

JetBrains make great products - PyCharm always works, often when tools like VSCode struggle. Of course, this matters since there is a cost to maintaining the difference.

Still, the mark of a great organisation is aftercare. What companies do after they've sold you a product. I'm sure we've all experienced being ghosted after the money is paid.

Not JetBrains! I had an account problem, and several people worked tirelessly, responded quickly, and were proactive in solving my problem (and problems are rare, having been a user for several years).

Thank you JetBrains, your help has not gone unnoticed.

25 de abril de 2024
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for sharing your experience. We are happy to hear that our support team was able to help solve your issue.

Avaliado com 1 de um total de 5 estrelas

Do something

So i'm gonna be straight with the problem PyCharm is kinnda the worst IDE that may and maybe the worse one i had used it in my life. It has a great concept in the back but the optimization and the performance is the worst, it's really bad when i see that the ide is eating my ram more than Cyberpunk 2077 but the difference is that Cyberpunk works much but too much better than this IDE. Just imagine i have to wait like 10 minutes for a stupid bytecode programming language which is python to compile. I know that python is bad when it's about speed but don't use the same way of thinking for the IDE. Besides that i'm not using a russian cpu too so do something about the performance and the optimization. Such a great tool and you make it so bad.

31 de janeiro de 2024
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

We are sorry to hear about your experience. We encourage you to try the upcoming 2024.1 release to see if it solves your performance issues. If you are still experiencing problems and willing to help us identify the issues our team is on standby and ready to help. Reach out to support@jetbrains.com.

Avaliado com 5 de um total de 5 estrelas

Excellent

Juste excellent ! J'utilise depuis plus de 7 ans les produits JetBrains suivants : IntelliJ, RubyMine, PyCharm, WebStorm, AppCode...

5 de janeiro de 2024
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for your review!

Avaliado com 5 de um total de 5 estrelas

Have been using PHPstorm for 10+ years…

Have been using PHPstorm for 10+ years for PHP development and DB management and comparing it to IDEs from another vendors it seems to be most convenient and feature-full for me. Sometimes I do have trouble with project reindexing, but the good working strategy is to skip the update for a couple of months and do it only after a few patches :) The last thing that significantly improved my workflow is the HTTP client and its development in recent IDE versions. So for a reasonable price you can get an instrument that successfully replaces a bunch of others, but is not overloaded with useless features at the same time.

1 de janeiro de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for being with us and taking the time to share your review!

Avaliado com 2 de um total de 5 estrelas

After many years of use and with the…

After many years of use and with the last (expensive) hike in price I have decided to move away from Jetbrains product suite. Constant problems with indexing where attributes are not recognised (angular). The issues are always there and hard to resolve with each update. I have moved to vscode where I'm not having to debug the IDE and its free.

30 de novembro de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Hello Fraser. Thank you for sharing your feedback and we apologize for the issues that you have experienced. By any chance did you try any of the 2023.3 EAPs? If you would be willing to give us another chance, please reach out to robert.demmer @ jetbrains.com.

Additionally, if you filed any issues that were unresolved we would like to have a look.

Avaliado com 4 de um total de 5 estrelas

While they might be expensive if you…

While they might be expensive if you live in a lower income country the tools are some of the most pleasant and hassle free I have ever used for programming. Which often is the reason I decide to keep my subscription active.
I would recommend them, but also research them yourself. The best parts outside the IDE's are the perpetual fall-back licenses and the up to 40% discount you can receive from them for being a long term customer.

17 de outubro de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for sharing your review and experience! We are pleased to offer our continuity discount to our loyal users.

Avaliado com 1 de um total de 5 estrelas

The tools they release every year seem…

The tools they release every year seem to be progressively laggy. Trying to use multiple studios simultaneously is virtually impossible, as they consume all the available memory on your computer. I've also experienced constant issues with lost indexes. Additionally, their licensing system is not user-friendly. I have a license from my company and a private one; since I use two different studios, I'm constantly having to log in and out when switching between them.

1 de setembro de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for reaching out with your feedback. Whether or not you can use your organization's license at home is determined by your company's policy and is not stipulated by JetBrains. For more details, you can refer to: https://sales.jetbrains.com/hc/en-gb/articles/206544349-Can-I-use-a-commercial-license-purchased-by-my-company-at-home-

We're eager to assist you with any issues you're experiencing. However, we would need more specific details to diagnose and address them. If you have any YouTrack tickets on the matter, could you please share them with us for investigation? Alternatively, you can submit a support request with further information about the problems you're facing: https://intellij-support.jetbrains.com/hc/en-us/requests/new

Avaliado com 5 de um total de 5 estrelas

Bugged PyCharm Community Edition But Fast Developer Response.

Hi,

I noticed a few annoying bugs in PyCharm recently.

1. While opening the project folder, a new folder created in Explorer doesn't appear in the PyCharm window.
2. Newly created files like Github Readme don't appear in files and dir structure.

I managed to solve these problems by restarting PyCharm but this is a 1-star service for me with these bugs.

----------
EDIT:
Hi,

JetBrains replied to my review one day after posting it assuring that they are working on solving reported problems.

I find that a 5-star service because although PyCharm has some bugs the developer cares about customers and works on customer satisfaction from their products.

Thanks.

12 de julho de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Thank you for taking the time to provide your feedback. We apologize for the negative experience you encountered and appreciate your patience while we work to improve the experience of recent files synchronisation.

We would like to offer a workaround that can save you the hassle of restarting the IDE. By navigating to the main menu and selecting "File | Reload All from Disk." This should help getting the updated file system view instantly.

We value your feedback, as it helps us identify areas for improvement. Rest assured, we are committed to providing a seamless and efficient user experience. If there's anything else we can assist you with, please don't hesitate to reach out.

Update: July 18, 2023

Thank you for your trust. We are working to solve these issues.

Avaliado com 2 de um total de 5 estrelas

Unfair company trying to charge more than displayed

Products are fine (I use phpStorm from time to time) but their commercial policy sucks.

For instance, if you're a freelancer working as a sole trader, then you can buy licenses at a discounted price. If you're a freelancer working under your own company, privately-owned, no other shareholders, no staff or whatsoever, then you pay way more.

If you bought the "personal" license, which according to their policy can be used for commercial purposes too, then they refuse to provide you with a compliant VAT invoice, and kindly offer to upgrade to their "company" license which is nothing more than the same product at a 250% price level.

I get they are trying to differentiate their pricing depending how deep your pockets are, but they are using the wrong parameters to classify their customers. I hate this kind of practices, and will gladly buy from a competitor instead.

20 de junho de 2023
Avaliação não solicitada
logotipo da JetBrains

Resposta da JetBrains

Hello Tomas, We are sorry to hear that the individual subscription was not possible for your account. A comparison chart can be found at https://www.jetbrains.com/store/comparison.html#LicenseComparison

If you feel that this is an error, our team would be happy to take another look. You can email us the details at sales@jetbrains.com.

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