Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Ver mais
A empresa respondeu
Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Ver mais
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Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Ver mais
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I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Ver mais
We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.
The Old Mill, High Church Street, NG7 7JA, Nottingham, Reino Unido
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Absolutely awful service and support. I made a mistake purchasing a higher model than needed, I literally took the product out of the box, plugged in and realised after 2 minutes.
I was told I would be charged 10% restocking fee, which could be more depending on what they deemed 'acceptable' condition. This of course, was not noted in their terms and conditions (which I took a screenshot of so they could not change them).
The worst part was that I noted that I needed a lesser model, so would have exchanged and purchased from them again, had they handled this better.
They were the rudest people I have ever dealt with and as such, I have forwarded this to our legal department internally and informed trading standards (according to one of their senior leadership members, my rights as a consumer are not applicable here because I purchased through a business - so they are as 'stupid' as they are rude and ignorant).
I'll never purchase another Blackmagic product again because of this reseller, so perhaps I should tell them too!
They have sold me an LG 4k Ultrafine Monitor despite them not having it in stock and are playing games with the refund.
I would be very very cautious ordering from this company.
Helpful online chat prompted me purchase. Speedy delivery and delighted with product.
It was easy to find and order the item from the website. Delivery was fast and the item was very well packaged. So far, it works as expected. Would buy from this compnay again.
Have used Jigsaw24 now for many years. Good advice when you need it. Fast service, fast delivery. Valued provider.
I never have a problem with Jigsaw
Jigsaw not having my devise in stock but wanting to give me their usual excellent service organised it being delivered from one of their stockists... and this is where it went pear shaped... the delivery driver/s basically lied. Liaising with Jigsaw they got it sorted out....
Excellent communication & service, Product arrived as described within 24 hrs. I would totally recommend this company.
All round a smooth and professional experience. Extremely prompt delivery (under 24 hours). Thank you!
As always extremely courteous, prompt and efficient, the new device arrived next day. Thank you.
Excellent dispatch/delivery speed. Ordered on one day, received the next. Thank you!
Product Lacie external drive well described as damaged packaging, some markings but functions ok - arrived promptly. good service.
I needed to get cameras for our live streaming set up and had other ideas in mind. Jig saw 24 arranged a meeting for me with their camera specialist Anthony. I must say the level of service was exceptional, despite covid, i managed to get most of my order in time and must say, i was very impressed with the equipment I ended up purchasing. Charlie, the accounts manager was very professional throughout. Thank you Jigsaw 24. I highly recommend them for all your IT related needs, they will not disappoint.
Really helpful, kept me updated on a longer than usual wait for an LG 4K screen. Was given regular updates, and it arrived before the anticipated date. Secure UPS delivery deffo very good.
Excellent communication & service. I’d recommend this company.
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