Jigsaw24 Avaliações 

549
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Terrible customer service over a £4.99 refund I rarely leave negative reviews, but the service from Jigsaw24 has been incredibly frustrating. My order was supposed to be delivered ne... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki &... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good Service. Although we received an email after ordering the computer, which informed us that this would be delivered in 3-4 weeks, it actually came within a few days. The technician who came to i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a LaCie 8TB hard drive. The price was a few pounds higher than the cheapest seller. But the cheaper one had delivery at 1-3 weeks. Jigsaw24 had great email communication. Order confirmed imme... Ver mais

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores

Escrito pela empresa

We’ve been helping businesses get their tech right for over 30 years. As an Apple Authorised Enterprise Reseller and Avid Elite Partner, with trusted partnerships across Adobe, HP, Blackmagic Design and more, we supply and support every IT need you have. Whether you’re managing devices at scale, building high-end post-production workflows or just need tech that works first time (every time), we’ve got you covered. We work with various sectors including broadcasters, agencies, educators and enterprise teams across the UK. Our consultants and engineers come from these industries, so we understand the pressure, tight turnarounds and the “this should’ve been fixed yesterday” moments. That’s why our advice is honest, and why we offer tailored solutions that work in the real world and not just on paper. But it’s not just hardware. We also help teams modernise their IT with cloud and storage solutions, endpoint management, automation tooling, MDM and other software that keeps everything efficient and secure. From patch management to zero-touch deployment, we can support you at every stage of your software lifecycle. Need kit in a hurry? We stock a wide range of products ready for next-day delivery. Need strategic advice? We’re here for that too. See what we can do for you at Jigsaw24.com.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

549 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,0

Todas as avaliações

(549)

53 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Updated my ProTools HDX system

Updated my ProTools HDX system. Nikki & Rolf gave me excellent advice on a very promptly arranged Zoom call. Hardware delivered on time as promised. Installation tech support excellent. Also, Nikki & her team sorted out a tricky subscription payment problem with Avid. Saved me a lot of time. Can't thank them enough. In my experience, these people are conscientious & very good at what they do.

8 de maio de 2024
logotipo da Jigsaw24

Resposta da Jigsaw24

Thank you Simon for your feedback, we're happy to hear that you had a good experience working with Nikki and Rolf.

Avaliado com 4 de um total de 5 estrelas

The advisor made the buying process as…

The advisor made the buying process as easy as he could. He gave me advice about which computer is correct for me. I'm just astounded by the cost of things over the past year or so.

29 de abril de 2024
logotipo da Jigsaw24

Resposta da Jigsaw24

We're glad our advisor made the buying process easy for you Gerard. We understand the evolving costs of products and are committed to providing competitive pricing while ensuring a top-quality service.

Avaliado com 5 de um total de 5 estrelas

Barney was excellent

Barney was excellent - sorted alternative in stock machine and helped with a problem after delivery. Superb representative for J24

16 de abril de 2024
logotipo da Jigsaw24

Resposta da Jigsaw24

Thank you for your message David, we're glad to hear that you had a good experience working with Barney.

Avaliado com 1 de um total de 5 estrelas

Very poor experience for delivery

Very poor experience for delivery
1. Out of hours delivery time to a business address
2. Rescheduled and then delivered to wrong address

I have used Jigsaw since the late 90s, and being local and independent would like to continue that support, but ordering from almost anyone else on the last few occasions has been more reliable and not wasted time awaiting deliveries that don't happen!

11 de abril de 2024
Avaliação não solicitada
logotipo da Jigsaw24

Resposta da Jigsaw24

Hello, we are sorry to hear that you have not had a good experience with our delivery. We value your support as a long-time customer and we welcome you to email Logistics@Jigsaw24.com to discuss the matter further with a member of our delivery team.

Avaliado com 1 de um total de 5 estrelas

Appalling

Appalling, was supposed to get a replacement external hard drive when they collected the faulty one
No replacement sent with the driver
Was given a pathetic excuse that they didn't release the replacement even though they said it would be with the driver in emails I was sent
Having to stay in for another day waiting for the delivery

25 de março de 2024
logotipo da Jigsaw24

Resposta da Jigsaw24

Hello, we are sorry to hear that you have not had a good experience with our service. If you would like to discuss the matter further with a member of our team, we welcome you to contact our Customer Support department at CustomerSupport@Jigsaw24.com who will be able to assist you.

Avaliado com 5 de um total de 5 estrelas

Highly Recommended.

Great advice and speedy service. Would certainly use again.

25 de março de 2024
logotipo da Jigsaw24

Resposta da Jigsaw24

Thank you for your feedback Jenny. We appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Right price

Right price, great service delivered exactly on time.

7 de março de 2024
logotipo da Jigsaw24

Resposta da Jigsaw24

Hi Chris, thank you for your feedback. We are glad to hear that you had a positive experience with our services.

Avaliado com 1 de um total de 5 estrelas

Sign you up for newsletters you didn't join

Any company who thinks it's an acceptable business practice to breach GDPR law and email you when you didn't OPT IN, should be considered bottom of the barrel in terms of service offering, trust and morality. Lowest of the low. Sack your marketing team and find a team that knows how to market properly.

7 de fevereiro de 2024
Avaliação não solicitada
logotipo da Jigsaw24

Resposta da Jigsaw24

We are really sorry to hear about your recent experience; if you feel we have not handled your data in the correct manner, we welcome you to contact our Data Protection Officer at DPO@jigsaw24.com who can look into this for you. For future reference on how Jigsaw24 manage data under the UK-GDPR regulations and Data Protection Act 2018, please refer to our Privacy Notice: https://www.jigsaw24.com/privacy-notice

Avaliado com 1 de um total de 5 estrelas

Very poor customer service

Very poor customer service. It was clear since it was 'just' an adobe subscription renewal that they didn't care. However we've always bought hardware from them - but won't again due to error after error on this renewal job. Went direct in the end and won't be back. A real shame since we've used jigsaw for years since starting the agency.

30 de outubro de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Radio silence

Scheduled a delivery to arrive today about fortnight ago.
Nothing from them, no delivery, no communication since the original order to indicate anything was even been processed...

15 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just want to say a massive thanks to…

Just want to say a massive thanks to Joshua Smith from the repair service team. We have sent many Apple laptops in for repairs and they're always repaired quickly. Joshua is always quick to response no matter what the question and very professional and friendly.
I highly recommend.

30 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Mac Studio with the correct configuration was in stock and delivered next day. Apple had quoted a four week lead time.

13 de dezembro de 2022

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