John Clark Motor Group - BMW Motorrad Aberdeen Avaliações 

164
O TrustScore é 4 de um total de 5

4,2

Wellington Road, West Tullos, AB12 3EW Aberdeen, Altens, GB


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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The quality of the bike fell short of expectations, considering it was advertised as having been through extensive checks in the Approved category. Credit due for replacing the clutch (once my local d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Looking to upgrade to a new motorcycle I popped into the Dundee dealership to discuss trade in and purchase options with Jim McGouldrick (actually based out of Aberdeen but covering Dundee branch that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve purchased three BMW motorcycles from Simon at BMW Motorrad Aberdeen. I cannot recommend them enough to anyone looking for absolutely top notch service. All three purchases were problem free with... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária
  2. Oficina de Inspeção Veicular
  3. Mecânica de Carros
  4. Serviço de Motorista
  5. Concessionária de motocicletas
  6. Revendedora de carros usados

Escrito pela empresa

Located on Wellington Road in West Tullos we are just a ten-minute drive from Aberdeen city centre and very close to the A90, making us easily accessible from anywhere in the east of Scotland. With state-of-the-art facilities at our dealership and service centre, bringing your BMW motorcycle to us will mean you can take advantage of our MOT testing service, pre-season checks, body repairs and maintenance work, as well as new tyre fittings. All of our expert technicians have been directly approved by BMW and we only used approved BMW parts, so you know that your motorcycle will be getting exactly what it needs. Come and visit us today to and our friendly staff will be on hand to help you. Alternatively, give us a call or submit an online enquiry form and we will get back to you with a quote as soon as we can. We look forward to seeing you soon.

John Clark Motor Group

Escrito pela empresa

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Informações de contato

  • Wellington Road, West Tullos, AB12 3EW, Aberdeen, Altens, Reino Unido

  • 01224 335 577

4,2

Muito Bom

O TrustScore é 4 de um total de 5

164 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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4,2

Todas as avaliações

(164)

2.077 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

The estimate on my van was carried out…

The estimate on my van was carried out efficiently, due to your heavy workload the van took slightly longer to repair than anticipated.
All in all very good with excellent quality of work.

5 de abril de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Bill,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

do your very best to help and accommodate

my sincere appreciation for your assistance with the booking and the timely maintenance service.

29 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning George,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 1 de um total de 5 estrelas

Avoid

0 can not be put more. I Rezerved a car but it’s sold.HOW? They take money for the reservation, but there is no car..

4 de abril de 2023
Avaliação não solicitada
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Hello Oleg,

Thank you for your review which, I have passed on to our management team.

Kind regards,

Julie

Avaliado com 4 de um total de 5 estrelas

Great service

21 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Professional service

26 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Nick,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Excellent sales staff

Excellent sales staff, great selection of vehicles and ease of ordering and payment

16 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon Mrs Massie,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Straight to the trouble(s) - and fixed all reasonably

I went to another, well-meaning garage on a friend's recommendation and one of their engineers quoted me £1800 to replace the gear box. It was the first time I had gone anywhere else but John Clark. Even though the first garage was kind and helpful, I was not confident that they were the specialists so I went back to John Clark who not only told me the problem was the gear selector, not the gear box, but they also identified two other issues. They then fixed all three problems, saving me hundreds of pounds and, as my friend said, practically giving me back a new car. This experience strengthens my confidence in John Clark, which is now located on Abbotswell Road, Aberdeen.

10 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Body Work

Body work, done efficiently.

10 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Seamless visit

Friendly staff, nice show room everything ran smoothly and on time.

13 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Evening John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Lisa

Lisa, was a joy to deal with, very informative and always called back with updates.

2 de março de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon Phillip,

Many thanks for your review and feedback, which I will ensure is passed on to Lisa and the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Excellent service

Yes it was very helpful . Attention to your requirements was noted and carried out . Perfect result .

15 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Catherine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Negotiating deal was straightforward…

Negotiating deal was straightforward and paperwork reflected exactly our agreement.Subsequently bike was delivered to my door. Staff courteous and attentive at all times.

1 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Peter,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Excellent service

Updated about vehicle progress throughout. Great customer service.

15 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon Catherine,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Friendly and very helpful staff

Friendly and very helpful staff, Jim MacGouldrick, our sales exec liaised with the servicing folk to ensure the bike got turned round quickly and let me get back on my way

20 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Bobby,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Super easy and so professional

Such a simple process, picked up my car in then delivered back in the afternoon complete with a wash and hoover , the young lad that picked up my car was very polite and professional

22 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Peter,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Had a courtesy car for the few days

Had a courtesy car for the few days.
Nice staff and always do a good job.
Decent communication

17 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Adrian,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

New Car Purchase

Working with Jacky Chan was an absolute pleasure! Jacky is diligent and professional. The best part - Jacky and John Clark Team stayed in touch with me the entire time, which only made the experience more enjoyable. However, we did wait almost 15 months for the new car, and it should be noted that this wasn't the fault of John Clark BMW.

14 de janeiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning Mrs Clark,

Many thanks for your review and feedback, which I will ensure is passed on to Jacky and the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Excellent service compared to local…

Excellent service compared to local competitors in Aberdeen, excellent after sales service.
Best experience I’ve had with a car purchase

15 de fevereiro de 2023
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Morning John,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Very happy with service from this…

Very happy with service from this company, the Salesman Jim was very helpful from start to finish,Dident pressure me with the deal on the table.
Very happy thank you.

Regards Jon.

7 de fevereiro de 2023
Avaliação não solicitada
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon Jon,

Many thanks for your review and feedback, which I will ensure is passed on to Jim and the management team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

Avaliado com 5 de um total de 5 estrelas

Great service from John Clark BMW…

Great service from John Clark BMW Aberdeen as always.

22 de dezembro de 2022
logotipo da John Clark Motor Group - BMW Motorrad Aberdeen

Resposta da John Clark Motor Group - BMW Motorrad Aberdeen

Good Afternoon,

Many thanks for your review and feedback, which I will ensure is passed on to the team at BMW Aberdeen.
We are delighted that your experience has been a positive one.

Kind Regards,
Stephen

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