Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After th... Ver mais
Localização
Trocar localização11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT Dundee, Scotland, GB
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Veja o que dizem as avaliações
Began our 'new car' journey here, in mid August. Left the showroom with a new car,mid September. Very much a (hands off) approach by the sales team, allowing us lots of time to wander about and... Ver mais
A empresa respondeu
Firstly the car was exactly what we were looking for, looked at cheaper alternatives but after minimal checks not happy with history. Kerry was spot on not pushy very informative and made the effo... Ver mais
A empresa respondeu
Helpful and made it a relatively relaxed process to test drive and purchase a used car. This did influence my decision to choose John Clark Skoda Dundee. Included a spare wheel set which i had asked a... Ver mais
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
John Clark Škoda Dundee, part of John Clark Motor Group, have years of experience in delivering high quality Škoda sales and servicing, combined with unrivalled customer service. View our full range of the latest new Škoda vehicles and our friendly staff will organise a test drive for you in the car of your choice. We are also on hand to talk you through our range of straight-forward finance offers at a budget that suits you. Plus, we have a full range of Approved Used cars available, constantly being updated so you receive the best deals and prices. Not only do we specialise in the sale of new and used Škoda cars, our customers can take advantage of our inclusive range of aftersales and car servicing options, guaranteeing that your new or used Škoda remains in as good condition as the day you drove away from John Clark Škoda Dundee. Visit our showroom in Scotland and take advantage of incredible deals on new and used cars, aftersales services and repairs.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
11 Broomhill Road,, Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Reino Unido
- 01382 619200
4,4
Excelente
206 avaliações
Pede aos clientes que avaliem
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Steve rogers and the rest of the staff…
Steve rogers and the rest of the staff I spoke to gave me a great deal of time
2 de novembro de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon, Allan.
Many thanks for your review and feedback, which I will ensure is passed on to Steve and the management team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great care and support
Great care and support. Kept their commitments and provided a car in perfect condition, at a fare price
27 de outubro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Sarah,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Could someone answer the phone?
Could someone answer the phone?
17 de setembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Hi Stephen,
Thank you for taking the time to leave us a review. We are disappointed to hear that you were struggling to get through to a member of staff when you were calling. We hope you managed to speak to someone in the end.
Kind regards,
Kate
Carried out the service efficiently and…
Carried out the service efficiently and to a great standard. Additional work was also done as requested.
I took car in a day late, but they still fitted it in to their busy schedule.
25 de julho de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well.
22 de junho de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Everything went well
Everything went well. All information explained was good. Only 1 small issue I had to chase up.
24 de maio de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at Skoda Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Great experience would highly recommend!
I recently had the pleasure of purchasing my new car from Joe, this was the second car we have purchased from the dealership and Joe. My partner and I couldn't be happier with the entire experience! His knowledge about the different car models and features was truly impressive, and he patiently answered all of my questions (considering we had a small child with us too!) ensuring that I felt confident in my decision. I highly recommend Joe to anyone in search of a seamless and enjoyable car-buying experience.
26 de maio de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Caroline,
Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at the dealership.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
New Car
We recently bought a car through Alistair. He was amazing from start to finish and couldn’t have been more helpful! Would defintely come back to this garage in the future.
25 de maio de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Suzanne,
Many thanks for your review and feedback, which I will ensure is passed on to Alistair the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Had an excellent experience…
Had an excellent experience for my car's first service. I appreciated the pick up and drop off service.
I was sent a video explaining how the service went.
Really good customer service.
13 de maio de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Kenneth,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Hassle free 2nd time round
Hassle free 2nd time round. Had not confirmed my 1st service on their computer due to a fault at their end. Apologised and I accepted wS a computer glitch.
8 de maio de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Derek,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recall
You had my car from 10:00 until 16:45 for the recall.
This included a complimentary valet which was not done yet the completion paperwork listed it as being carried out, therefore can only give you 3 stars instead of 5 stars.
17 de abril de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Dear Mr Moreton,
Thank you for taking the time to provide us with your feedback. I am so sorry to hear that your complimentary valet was missed. This is not the service we strive to provide and we would love for you to pop in for a coffee at your earliest convenience and we will get your valet sorted. It will take approximately an hour so if you are happy with this if you drop myself an email at kate.lyttle@john-clark.co.uk with your preferred day we will get this all sorted for you.
Apologies again,
Kind regards,
Kate
John Clark Motor Group
Great service from the dealer
Great service from the dealer. Major service carried out at a fair price and car returned completely valeted. Thank you.
15 de abril de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Not good at explaining additional packages
Added packages not explained how these work I’m now £185 out of pocket thanks for nothing
9 de abril de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Hi Katherine,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of ser vice we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Return visit required
Part required to fully complete recall on back order - means a second visit will be required
17 de abril de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Bill,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Very professional
Very professional, helpful and friendly. Kept me updated at all times. Salesman made the whole experience very easy.
3 de abril de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Another Very Pleasing Experience
As always everything carried out with the utmost efficiency and courtesy
21 de março de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Chris,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Recently bought a used car
Recently bought a used car. Beth was very helpful and accommodating, answered all our queries and made the process efficient.
4 de março de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Katharine,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Fantastic experience
Had a fantastic experience with Beth who sold me my seat ateca, she made sure everything went smoothly and all my needs were met, couldn’t of asked for a better experience, would highly recommend
1 de fevereiro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Morning Morgan,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
good smooth and efficient
26 de fevereiro de 2024
Resposta da John Clark Motor Group - John Clark Škoda Dundee
Good Afternoon,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SKODA Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
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