Thanks to Scott at Dacia Aberdeen. I bought my new Duster and had it delivered in just 4 days. He had the right approach and great attitude with care consideration and attention to detail. After s... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoAbbotswell Road, The Autoplex, AB12 3AD Aberdeen, West Tullos Industrial Estate, GB
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Veja o que dizem as avaliações
I visited Arnold Clark just yesterday Everyone was busy...no attention come what may... Eventually James Westwater had a bit of time to spare I trusted him implicitly and laid my situation b... Ver mais
A empresa respondeu
Good, quick service from Scott Arthur. Deal fully completed in less than 5 working days, so 5-stars for him. Overall score knocked down 1-star as customer parking on-site is absolutely terrible. Extr... Ver mais
A empresa respondeu
your salesman James Westwater was very helpful in the purchase of my new Dacia where everything went smoothly.On the day of collection i was given a good crash course on every aspect of the new car w... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
John Clark Dacia forms part of the John Clark Motor Group and is the only place to visit if you are looking for a new or used Dacia car for sale. Our state-of-the-art dealership is situated at The Autoplex in Altens, just off the major A90 road and easily accessible from Aberdeen city centre or the wider Scotland area. Brimming with an abundance of new and Approved Used Dacia cars, as well as service, Motability and business offers, take advantage of incredible deals today. Contact our friendly and knowledgeable staff at our showroom today to arrange a test drive in the model of your choice, or ask about our current Dacia offers, you won’t be disappointed.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Abbotswell Road, The Autoplex, AB12 3AD, Aberdeen, West Tullos Industrial Estate, Reino Unido
- 01224 677800
4,6
Excelente
249 avaliações
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We recently purchased a car from Scott
We recently purchased a car from Scott. From the very start of the process Scott was excellent and kept in touch with us. We had daily updates and knew exactly what was happening , Highly recommend using Scott
15 de janeiro de 2025
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Deborah.
Thank you for sharing your fantastic experience at Specialist Cars Dacia! We’re delighted to hear that Scott provided excellent service, keeping you updated daily and ensuring you were informed every step of the way. Your recommendation means so much to us, and we’ll be sure to pass along your kind words to Scott.
If there’s anything else we can assist you with, don’t hesitate to get in touch!
Best Regards,
Erin
Good Communication counts
Appreciate Scott Arthur's efforts to give me a chance to look at a car on behalf of my son. Not quite the car he needs but Scott responded to the requests and made the effort to organise everything in a timely manner. Kept me informed really well which saved a lot of grief.
18 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning,
Thank you for sharing your experience with Specialist Cars Dacia!
We’re delighted to hear that Scott's efforts and excellent communication made such a positive impression. It’s great to know he kept you well-informed and organized everything in a timely manner to support your needs. Even though it wasn’t quite the right car for your son, we’re glad we could assist and help make the process smoother for you.
If there’s anything else we can do for you, please don’t hesitate to reach out.
Best Regards,
Erin
Excellent service from start to finish…
Excellent service from start to finish sales guy Scott Arthur was superb.
19 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Steven.
Thank you for your wonderful feedback about Specialist Cars Dacia!
We’re delighted to hear that Scott provided you with excellent service from start to finish. Your kind words mean a lot to us, and we’re thrilled that your experience was so positive. If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Best Regards,
Erin
Scott at Dacia Aberdeen
Scott at Dacia Aberdeen, excellent customer service from the start!
15 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Stewart.
Thank you for your fantastic feedback about Specialist Cars Dacia Aberdeen!
We’re thrilled to hear that Scott delivered excellent customer service from the very beginning. It’s always our goal to ensure our customers feel supported throughout their experience. We truly appreciate your kind words and look forward to assisting you again in the future, whether it’s for advice, servicing, or your next vehicle!
Not the experience we expected …
Having decided to use the PCP option for our purchase, we were very unhappy at their liaison with the finance company. Having agreed a handover time of 1pm, we agreed to visit the showroom at 11am, to provide additional proof of address. This had been requested by the finance company. After several delays, including a rejection because a document had been submitted with one digit incorrect, we eventually left with our new vehicle at 6pm. Not the new vehicle experience we were expecting.
15 de dezembro de 2024
Resposta da John Clark Motor Group - John Clark Dacia
Dear David,
Thank you for taking the time to share your feedback. We sincerely apologise that your experience did not meet expectations, particularly regarding the delays and communication during your vehicle handover process.
We understand how frustrating it must have been to face extended waiting times on what should have been an exciting and seamless occasion. Your comments about the liaison with the finance company have been noted, and we will review our processes to ensure such issues are minimised in the future.
We appreciate your patience on the day and are truly sorry for any inconvenience caused. We hope you are now enjoying your new vehicle and that we may have the opportunity to provide you with a better experience in the future.
Best regards,
Sara
Exceptional customer service
Great customer experience from the sales team at Aberdeen, had some issues with Dacia changing the goalposts on the specs of my vehicle. The sales team took my concerns, then came up with a plan and compromise that has left me with extremely satisfied and my faith restored as a result of this exceptional
customer service.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon, Christopher.
Thank you for sharing your feedback about Specialist Cars Dacia Aberdeen!
We’re delighted to hear that the sales team worked closely with you to resolve your concerns and reach a compromise that left you so satisfied. Providing exceptional customer service and ensuring our customers feel supported is always our top priority.
Thank you for choosing us, and we look forward to assisting you again in the future. If there’s anything more we can do, please don’t hesitate to get in touch!
Best Regards,
Erin
Good customer service from Scott at…
Good customer service from Scott at Renault Dacia.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning,
Thank you for your feedback about your experience at Specialist Cars Dacia!
We’re pleased to hear that Scott provided you with good customer service. If you need any further assistance, don’t hesitate to get in touch. We’re here to help!
Best Regards,
Erin
Collected Motability car
Arranged a Renault Motability vehicle through them.
From start to finish the service has been superb. James also went above and beyond when I turned up much earlier than originally planned on collection day of the vehicle.
A class service
12 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Natalie.
Thank you for your fantastic feedback about your experience with Specialist Cars Dacia!
We’re thrilled to hear that arranging your Motability vehicle was a smooth process and that the service exceeded your expectations. It’s great to know that James went above and beyond to assist you on collection day. If you need any further support, we’ll be more than happy to help!
Best Regards,
Erin
Friendly service made everything easy
Friendly service made everything easy, and explained everything well for the purchase. Dealt with Scott Arthur who made the process smooth.
7 de dezembro de 2024
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning Blair,
We're so grateful for your kind words. It's always heartwarming to hear that our team, especially Scott, has made a positive impact on your experience. Thank you for choosing us!
Kind Regards,
Rachel
Professional and Helpful
Joseph was extremely helpful, professional and knowledgeable, and he made the whole experience of buying a new car very easy.
7 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning Karen,
We are delighted to receive such positive feedback. Your satisfaction is our utmost priority, and Joseph will be happy to know that you appreciated their assistance. We look forward to serving you again in the future.
Kind Regards,
Rachel
New vehicle purchase
Allan was great from start to finish. Very smooth purchase process, with good advice and product knowledge. Really happy with my purchase.
29 de novembro de 2024
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning Kilau,
We'll be sure to share your positive feedback with Allan. They'll be thrilled to hear that you were so pleased.
Your positive feedback is the best reward for our team. Thank you for choosing us and we wish you many happy years of driving with your new car.
Kind Regards,
Rachel
I found that Joseph was very helpul
I found that Joseph was very helpul, expaining everything fully and carefully, making sure that I understood everything.
7 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning,
Thank you for your positive review. We'll be sure to share your positive feedback with Joseph. They'll be thrilled to hear that you were so pleased.
Kind Regards,
Rachel
Joseph was really friendly and helpful…
Joseph was really friendly and helpful today. He made everything really clear which helped my to make my decision.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning Becky,
Many thanks for your review and feedback, which I will ensure is passed on to Joseph and the management team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Nicole was extremely helpful and friendly
Nicole was extremely helpful friendly and knowledgeable. Gave me all the information I wanted.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon Betty,
Many thanks for your review and feedback, which I will ensure is passed on to the team at John Clark.
We are delighted that your experience has been a positive one.
Kind Regards,
Rachel
Nicole was our reprsentitive for my…disabled teenagers new car.
Nicole was our reprsentitive for my daughter raven (megans) new first car on motabillity. And from the first contact nicole did everyting in her power to get us a beautiful motsbility car witch matches our beloved astra, a none motability car witch was not really road worthy at the time. With this in mind nicole wend away to find us
a good family car automstic petrol. Witch these dsys can be in short suply as everyones going to electric. She undrerstod our persition on what we were looking for and even hsd a family car in mind for us and the car is as big inside as as our astra the boot is not as big as the astra but just what we need. Nicole kept in tuch every step of the way with NO pressure on going for there motability car. But nicole understood our situation with ravens need for a working relyible car for apointments and myself with a back that is imossible for me to even walk down to our lical shops and not phisicly get back with bags of shopping. Soon as nicole knew our situation she got the ball rolling fast for us understanding that i need a car with raven for making christmas happen. Without someone like nicole. And beleve me i tried a few untill i got a hold of her shes a credit to your company putting the needs of those who are disabled and struggling get on the road. Its been a total plesure working with her. And shes truly a lovely caring person who takes her work seriously to make sure those who are struggling no longer have to. And she never held us to keep our part of motability. She just helped us in a easy to basicly look after us. Raven my serverly disabled teenager takes a lot to feel comftable around people and she made raven feel at ease and included ravin in everything considering raven has extreme soiceal anxiaty around people in general. and she cant do that often and nicole kept her informed and spoke with her with the respect and gentleness she needs. it says a lot about nicole in your business.and i thank you for that. Raven even chatted about her later how they liked her, and how she helped us with this beautiful car witch raven loves even tho she cant drive. She can now be taken to apontments and get out of the house now and then.
I know this is a long revew but it ment so much for my disabled teenager who cant walk mutch due to reactive authritus. And as we was without a car for a couple of weeks nicole made sure it was a quick and easy for us both in a time close to christmas too. We are truly greatful. Thank you nicole
29 de novembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Javier.
Thank you for such a heartfelt and detailed review! We’re deeply moved by your kind words about Nicole and the exceptional service she provided. It’s wonderful to hear how she went above and beyond to help your family find the perfect Motability car to meet your needs.
We’re thrilled to know that the car has made such a positive impact on your lives, giving you the mobility and freedom to attend appointments and enjoy outings together. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for sharing your experience, and we wish you, Raven, and your family many happy journeys in your new car!
Best Regards,
Erin
Lewis & Mark
Lewis & Mark Honest. Knowledge & Helpful. Good Communicators 100%
28 de novembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon, Scott.
Thank you for your fantastic review! We’re thrilled to hear that Lewis and Mark provided honest, knowledgeable, and helpful service, along with excellent communication. It’s wonderful to know they made such a positive impression. If there’s anything more we can do for you, please don’t hesitate to get in touch.
Best Regards,
Erin
Great team
Found all the staff I dealt with friendly and helpful. The staff were prepared to listen to my needs and help me accordingly. Found the whole experience great and was well looked after during my visit.
12 de outubro de 2024
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Adrian.
Thank you for your wonderful review! We’re so pleased to hear that you found the team at Specialist Cars Dacia friendly, helpful, and attentive to your needs. It’s fantastic to know that you had such a great experience and felt well looked after during your visit. If there’s anything else we can assist with, don’t hesitate to reach out.
Best Regards,
Erin
Sale assistant James is a star.
Sale assistant James was very polite and patient and answered for all our questiens well..We had great experiwnce of bying car in your company. Thank you.
27 de novembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Ludmila.
Thank you for your lovely feedback! We’re delighted to hear that James provided such polite and patient service, answering all your questions thoroughly. It’s wonderful to know you had a great car-buying experience with us at Specialist Cars Dacia. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your new car!
Best Regards,
Erin
Brilliant service from Lewis…
Brilliant service from Lewis Kinniburgh. I called up to ask some questions about a car I'd seen advertised online and he was super helpful and patient. When I went in to test drive the car, Lewis was absolutely great, answering questions and very knowledgeable. The customer care was excellent. Thank you!
26 de novembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Morning, Megan.
Thank you for your amazing review! We’re delighted to hear about the brilliant service you received from Lewis at Specialist Cars Dacia. It’s fantastic to know he made your experience so positive from your initial inquiry to the test drive. If there’s anything more we can assist with, please don’t hesitate to get in touch.
Best Regards,
Erin
Had a very pleasant experience at the…
Had a very pleasant experience at the John Clark Renault dealership in Aberdeen.
Lewis was very approachable, as were the rest of the staff we met.
Overall, great experience.
24 de novembro de 2024
Avaliação não solicitada
Resposta da John Clark Motor Group - John Clark Dacia
Good Afternoon, Amelia.
Thank you for sharing your wonderful feedback! We’re thrilled to hear about your great experience. It’s fantastic to know that Lewis and the rest of the team made you feel welcome and provided approachable, friendly service. If there’s anything else we can assist with, we’re always here to help. We look forward to seeing you again!
Best Regards,
Erin
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