Very nice sales girl who I dealt with two years ago really wasn’t looking to change my car but mentioned to Harriet the colour I fancied but didn't see any, Harriet said there was one in the corner.... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoBalmoral Business Park, Wellington Road, AB12 3JG Aberdeen, Scotland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Beth very helpful ,the only complaintI have is that there is no hand book —I am 85 and it is all very well for young people who know what they are doing with apps etc but at my age I would like a... Ver mais
A empresa respondeu
Mini Countryman - recently purchased and I have to say the sales process was handled seamlessly by Beth, extremely knowledgeable and attentive at all times (even providing Email updates after hours!).... Ver mais
A empresa respondeu
Warm welcome from all staff. Brocton, our Guide Dog puppy is made especially welcome. Pleasant spacious showroom, lots of cars on display. No pressure from the staff just helpful support if requi... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária
- Oficina de Inspeção Veicular
- Mecânica de Carros
- Serviço de Motorista
- Concessionária de motocicletas
- Revendedora de carros usados
Escrito pela empresa
Visit John Clark MINI located in Balmoral Business Park on Wellington Road, proud to be part of the family run John Clark Motor Group in Scotland. Our state-of-the-art showroom in Aberdeen has a wide range of new and Approved Used MINI cars for sale, as well as an abundance of aftersales services and maintenance packages. Whether you are a new or returning customer, we are happy to welcome you to our MINI dealership. Our dedicated staff are happy to guide you through our superb MINI stock and answer any questions or queries You may have, as well as accompany you on a test drive in the model of your choice. We also provide several aftersales services for our service centres. Our qualified MINI trained technicians will get you back on the road before you know it by only using MINI approved parts, meaning you have complete faith that we will return your car to its pristine condition. To find out more about MINI and the service John Clark MINI provide, come and visit us today. We can’t wait to see you.
John Clark Motor Group
Escrito pela empresa
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Informações de contato
Balmoral Business Park, Wellington Road, AB12 3JG, Aberdeen, Scotland, Reino Unido
- 01224 335555
4,8
Excelente
259 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da John Clark Motor Group - Mini Aberdeen
Good Afternoon Scott,
Many thanks for your review and feedback, which I will ensure is passed on to the team.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Our countryman had an unusual problem…
Our countryman had an unusual problem of the boot opening at random when the car was parked and closing on you at times when loading things into the boot.Not regularly, and with boot activation disabled on the key in case of accidental activation ,it was very difficult to trace.Initial checking of systems came up blank, on further check of system an update was done on the onboard computer. We hope this has been successful.The staff were very good and did not dismiss our worries but we are
greatfull for their time and patience and hope that they have been successful in fixing this problem.
3 de março de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Evening,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
I live in Glasgow and was unable to…
I live in Glasgow and was unable to have any face to face contact with any of the sales team. Additionally there were many obstacles in the way of a straightforward purchase of my car. I was fortunate to have Harriett Bryant as my sales advisor and would like to say that she was professional, helpful and very patient in dealing with my circumstances. She was always friendly and knowledgeable when I spoke with her and all email was responded to promptly. I believe she went out of her way to ensue that the purchase of my car went as smoothly as possible. She is a credit to your company and I would like to thank her for delivering such excellent service.
15 de março de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Lorna,
Many thanks for your review and feedback, which I will ensure is passed on to Harriett and the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Smooth
Received a video of my car getting it’s tyres and brake discs checked. Car was ready when I asked for it. Was also washed and hoovered. Couldn’t have gone any smoother.
3 de março de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Karen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Gemma,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Helpful and knowledgeable assistant
The lady I spoke to (sorry I can’t remember her name) was extremely helpful by keeping in touch with me during the service and mot. She was very knowledgeable and thoroughly explained everything to me.
14 de fevereiro de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Maureen,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
To be honest your staff was very helpful
27 de fevereiro de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Thomas,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent
They are always very welcoming and lovely happy to help everytime, very happy with there service
13 de fevereiro de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Sarah,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning George,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Excellent service
22 de dezembro de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Amanda,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
The knowledge and professionalism of…
The knowledge and professionalism of Jenni-leith.
The Mini Electric is a new driving experience that was constantly supported along the way.
23 de janeiro de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning William,
Many thanks for your review and feedback, which I will ensure is passed on to Jenni-Leigh and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Everyone is so nice and helpful and the…
Everyone is so nice and helpful and the customer service and the after care service is just amazing
25 de janeiro de 2023
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Beth was fabulous from start to finish…
Beth was fabulous from start to finish when I purchased my new mini. Always kept me up to date.
16 de dezembro de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good Morning Nicki,
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Aberdeen.
We are delighted that your experience has been a positive one.
Kind Regards,
Stephen
Great communication
Bought my new mini here. Long delay from order til delivery but this was not the fault of the company. Great service and good communication throughout the process.
17 de outubro de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good afternoon,
Thank you for taking the time to leave us a review, it is greatly appreciated. I will pass your comments onto our team.
Kind regards,
Linsey
Beth Ireland was a superb saleswoman
Beth Ireland was a superb saleswoman. I’d come back to buy from her again for sure.
8 de agosto de 2022
Very pleasant experience no pressure…
Very pleasant experience no pressure sale or deadline to sign on the dotted line.
12 de agosto de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good morning Brian,
Thank you for your review and feedback which I will ensure to pass on.
Kind regards,
Julie
I had good and clear service
I had good and clear service. Good salesman too. There was a long delay in the car which is no ones fault, but I feel that I had to call to check dates each time. Not kept up to date unless I asked.
12 de agosto de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good afternoon,
Many thanks for your review which I will ensure is passed on to our team.
Kind regards,
Julie
Love my upgrade….. couldn’t be happier 😊
Beth couldn’t have been any more fantastic if she tried 5 ⭐️ :@)
15 de junho de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good afternoon Mrs Neill,
Thank you for your review and feedback which I will ensure is passed back to Beth and the team.
Kind regards,
Julie
Great service from start to finish
Great service from start to finish! Keep me informed through the new vehicle build
2 de junho de 2022
Resposta da John Clark Motor Group - Mini Aberdeen
Good afternoon,
Thank you for your review and feedback which I will ensure is passed back to the team.
Kind regards,
Julie
5 stars
Leonie, help us with a purchase over the phone, sent a fantastic video showing the car in great detail, which made the purchase very easy and was very attentive, and kept in constant contact to help with the purchase. I would most certainly return from my next car
25 de maio de 2022
Avaliação não solicitada
Resposta da John Clark Motor Group - Mini Aberdeen
Good afternoon,
Thank you for your review which is much appreciated and I will ensure this is passed back to our team.
Kind regards,
Julie
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.