Joseph James Furniture Outlet Avaliações 

470
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was a little remiss on my review of joseph james and i apologise fir missing out the most important person who was kevin who actually took us through the process of buying our 2 lovely sofas which w... Ver mais

Avaliado com 5 de um total de 5 estrelas

GREAT Customer Service from your company who promptly contacted me giving me a delivery date when I ordered and paid for my armchair, I appreciated that. They later sent me a video of it & then showed... Ver mais

Avaliado com 5 de um total de 5 estrelas

This review is about the St. Helens showroom. From start to finish this company went above and beyond. We loved the service provided and would definitely recommend you use this company. T... Ver mais

Avaliado com 5 de um total de 5 estrelas

We’ve purchased a dining table and chairs from Joseph James in St Helens, with the help of Peter, who was extremely helpful. He offered good advice and has an aim to please attitude. We liked a par... Ver mais

Detalhes da empresa

  1. Loja de Móveis
  2. Loja de Móveis para Quartos
  3. Loja de móveis para sala de estar
  4. Loja de sofás

Escrito pela empresa

We are not a typical furniture store. In fact, we do virtually everything differently. We receive and process clearance stock from traditional retailers. Retailers send us clearance stock for many reasons. We receive photography samples, end-of-line stock, cancelled orders. This stock is sorted, quality checked, photographed and uploaded to our website. As our name suggests, we were founded in 2019 by Joseph and James. After leaving school at 18, they launched the company from a dilapidated basement unit in a Stockport mill with just 5 sofas. The popularity of their discounted branded sofas and rapid delivery model facilitated strong growth. Joseph and James have always sought to do things differently from the incumbent outlets. This began by being the first furniture outlet to host a website which showed their live stock and was available to be ordered immediately by customers. Joseph and James don't wish to be just another furniture outlet, they want to be the biggest furniture outlet. They want to have a nationwide presence of large showrooms which offer a unique furniture shopping experience.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

470 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 24% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(470)

369 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent hospitality .

We got good welcome from Sarah. She is a good listener. Took her time to make us feel satisfied. The company has good quality furniture to choose from. Keep it up.

8 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simba 5700 mattress

After an exhausting search for a mattress I spotted this one online. Bought it, received a phone call about delivery. Booked a slot. It was delivered, unpacked ready to go. First night last night and I didn’t get up until 11am. Great service.

31 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent after sales service

Excellent after sales service. Excellent choice of delivery slots. Excellent delivery in which I was called to let me know when my sofa bed would be delivered. More importantly I am delighted with my sofa bed which is excellent quality. I couldn’t be more pleased with my purchase and will definitely shop again.

29 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Great service

Great service , bought over the phone , delivered on the day stated , text day before with time slot , lovely delivery men phoned 20 mins before arriving , even carried it upstairs and removed packaging all with a smile thanks Kieth from elliot and co and Martin from Joseph James 5/5 🤩

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Defected and secondhand goods and not honourable people

Basically I feel very disappointed and I feel they are bullies. Refuse to give my money back when I cancelled the order. Won’t answer the phone or when I message they sometimes get back to you. So I be honest with you all there products are defected and secondhand goods. They won’t give your money back. Bought on line says 14 day money back. They will not give you your money back proper cowboys. Going to court over it

18 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Genuine 5 ⭐ experience. Highly recommend ❤️

I just wanted to say a huge thank you to everyone at Joseph James Furniture! We absolutely love our new sofa and footstool—they’re beautifully made, incredibly comfortable, and have completely transformed our room.

From start to finish, the customer service was outstanding. The team kept us well informed, and delivery was smooth, professional, and right on time. It was a seamless experience and so refreshing to receive such great service.

A genuine 5⭐ experience. I wouldn’t hesitate to order again and will definitely be recommending Joseph James Furniture to friends and family. Thank you! ❤️

29 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, fast delivery and meant was able to get a discontinued chair I needed at a good price, and free delivery was an added bonus

23 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Five star company!

This company was a pleasure to deal with, from start to finish. Friendly and helpful, plus the delivery fellows were very polite and respectful.

29 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wouldn't even give a 1 star

Wouldn't even give a 1 star. Absolutely appalled by this company. Purchased a three and a two combo seven weeks ago it was delivered and one of the motors was broken. We immediately informed the Store and was told that a technician would be out straight away to fix it. Seven weeks later still waiting technician was supposed to turn up didn't customer services have now told me that the technician is a third-party and it is down to me to contact them!. the customer services department couldn't care less they're not interested
What an absolutely disgraceful company would never recommend anybody buy from these people

16 de junho de 2026
Avaliação não solicitada

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