Just go Motorhomes Avaliações 

We've been given a fairly new motorhome, 24 plate with just over 17000 miles on the clock which was in good condition and didn't create any nasty surprises along the way. We've been in Lake District for almost a week and it was exactly how we expected, we had the flexibility to move around but in the same time we had the comfort of the motorhome. That being said I was disappointed to learn that the collection time is between 14:00/16:00 and the return time is between 08:00/10:00 in the morning, this meant that the day we collected the camper we went home and loaded our staff, by the time we've been good to go was already late evening so we decided to sleep at home and hit the road early in the morning, the same was on our return, we came back Friday evening , cleaned the camper ang get it ready for next day return, we paid for one week but two nights we haven't used the motorhome due to odd collection and return times.
I guess that's not a problem when you hire for a longer period like a month, as two nights don't make a huge difference, but that's not the case for shoter periods.

Scotland is a beautiful place and to experience it in the comfort of a motorhome was perfect. With unlimited miles, we were able to see a vast area. We would definitely recommend this trip to others and we will book another motorhome holiday with Just Go.

Nunca más alquilaré con Just Go!

Me han retenido parte de la fianza injustamente, responsabilizándome por la pérdida de una rejilla de ventilación que, apenas diez minutos después de recoger la autocaravana y comenzar a circular, salió despedida por sí sola.

He presentado varias reclamaciones de manera educada, pero ni siquiera se han dignado a responder a mis correos electrónicos.

Además, contraté el pack premium, que incluía varios accesorios adicionales, muchos de los cuales no estaban o faltaban parcialmente.

También contraté el servicio de recogida en el aeropuerto, confirmé mi llegada y referencia de vuelo con varios días de antelación por correo electrónico, y aun así tuve que llamar repetidamente al aterrizar porque no había nadie esperándonos.

Una experiencia decepcionante y poco profesional.
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I will never rent with Just Go again!

They unfairly withheld part of my deposit, blaming me for the loss of a ventilation grille that, just ten minutes after picking up the motorhome and starting to drive, came off on its own.
I have submitted several polite complaints, but they haven’t even bothered to reply to my emails.
On top of that, I purchased the premium package, which included several additional accessories—many of which were missing or only partially provided.
I also booked the airport pick-up service, confirmed my arrival and flight details several days in advance by email, and still had to call repeatedly upon landing because no one was there to meet us.

A disappointing and unprofessional experience.

Helpful people, easy collection and return, nice motorhome.

Overall it was a great experience. The booking was the best part. The colleague that spoke to me was friendly, excited, and really nice when it came to explaining everything related to the motorhomes. Picking up and dropping off the Motorhomes was also great. Quick and easy and the explanations that were given by the colleagues were quick and easy to understand.
My only negative feedback was that the shower was leaking everywhere specially under the kitchen sink and the grey water valve was also leaking. Made our experience a little bit more uncomfortable since we could not use the shower and had to be mindful of were we parked due to the grey water valve leakage.

Superb customer service - Think her name was Rebecca but she was great - we also were looked after by Ann Marie to make our booking - again great.

We had never rented a campervan before. As novices, we had no idea what we had in store. JustGo made it simple and provided us with a beautiful and almost spanking new camper. We had a blast touring Scotland in our little home away from home on wheels. I highly recommend JustGo if you are considering a campervan tour of the old country.

Collection drop off process was easy and straight forward.
We needed transfers from railway station both on pick up and drop off. But the courtesy bus was not available both times. We had to organise a third party for our railway station transfer. This was stressful and put a black mark on our overall experience with Just Go. Our motorhome was well equipped and maintained and suited our holiday perfectly. Online guides were very helpfull. I found navigation through web site links to access the guides tedious, a hard copy in the motorhome would have been very helpfull.

I would've given you 5 stars but, for some reason, the speedometer in the was in Km/h. This was a big surprise. We were not informed of this and no information was given to convert Km/h to mph. Thankfully I know most of the speed limits in Km/h but I could have so easily racked up unintentional speeding fines. I think it was even a surprise to the person who inspected the van on our return. Apart from that, I couldn't fault Just Go. They were great.

super nice staff, new motorhome, fast pick-up and drop off

Tried to charge me for a scratch I didn’t do

We were generally happy with the van, however when we lost the lights and I called the support line they didn’t know where the 12 volt leisure battery fuses were. Similarly they couldn’t tell me how to open the bonnet or where the light under the bed switched on. Also I strongly suggest your technical people start considering a way to delete the current LPG filling method and adopt swap and go cyclinders as we do in Australia. Every caravan and motorhome in Australia carries two gas cyclinders, when one is empty you swap to the other and when you see a service station or hardware store you swap the empty one for a full one. I say this because it was almost impossible to find an auto gas filling station in the UK or Ireland and that’s only getting worse, so customer frustration will increase about this issue. Happy to discuss these issues further.

Gute Erfahrungen

Ojo la misma empresa en Irlanda Dublin es una estafadora se inventan daños que no informan en la entrega y cuando ha pasado el tiempo utlizan los datos personales de tu tarjeta de credito para robarte 400€ o 3mil euros si no has pagado un coste altisimo en la contratacion para la reduccion de la franquicia

Great process from start to finish
New motorhome with everything I needed
Front of house staff friendly and helped with all questions

Great range of vehicles . Easy to book online very clear webpage . The staff at Edinburgh were so friendly and helpful. Lovely clean motorhome ready for our adventure . We will use again .

Voyager motor home we hired was brilliant. Top of the range spec and very modern inside. Really good driving aides and performance of the motor home itself and very easy to drive . We really loved the week rental and would recommend to anyone who have not done before and driving a larger vehicle is really not at all all daunting as you may think. Everything we needed there and ready for us and a really great handover from Carmel at Just Go Toddington site . Only small criticism of voyager van is movement around fixed bed is very tight . Other than that brilliant

Very easy to book through their website and was made very clear what was included with constant updates on the approach to our holiday
The staff were extremely helpful and friendly and guided us round the motorhome
The motorhome itself was lovely,
I would not hesitate to use Just Go again!!

Wow! This is some outfit! I had a good deal of body work on our Chausson motorhome done here, and the work was outstanding. They went above and beyond to accommodate us, and when we went to collect our beloved van, she looked terrific. I dealt with Andrew, a charming person; he is one of the senior service advisors and conducted the whole thing in a very professional and caring manner. He is a great communicator, and I appreciated that he took pride in the work they had done. He clearly enjoys his job. It's 5stars from us.

Everything was perfect.sorry to saywe caused slight damage, lucky we had the value pack. Just go. Were relaxed and fair but they said the insurance doesnt cover damage above 6 feet. This was new to us. We hope the damage is minimal and we will be exempted...:)