They will try to scam you in some way
They will try to scam you one way or another. Best to avoid them and go somewhere else. I visited K1 Tyres Woodford to repair what i thought was a slow puncture for the last few days, but it turned out to be a cracked alloy. Shahid Hussain greeted me on arrival and this is the guy that runs this branch. As I had my family with me, and we live 2.5hours away, I decided to take the opportunity to upgrade the alloys with a refurbished set they had in the shop. They swapped the tyres, and i took my old set with me. It seemed all good, but the moment I got onto the motorway, I could feel a strong vibration over 60mph. I suspected the old tyres may be the problem and had them changed locally a few days later, but during the tyre change, I saw the buckle in one wheel. I went for a test drive to confirm the vibration was still there and called K1 to explain everything. Shahid didn't want to pay for the cost to repair the buckle and insisted I bring the car back so they can see the buckle, which I just couldn't understand. They didn't care in the slightest that i lived 2.5hours away and the unnecessary cost of new tyres, which is money I can't get back. Now, because of how they handled the issue so far, I decided to get the crack repaired and had the tyres swapped back to my old alloys. I absolutely didn't want to spend any more time than necessary when i got to their shop. When I arrived at K1, Shahid inspected the alloys and agreed to give me a full refund. We went into the shop but the card machine was out of charge and I was asked to wait a few mins, so I thought I'll go and move my car out of the workshop instead of standing around. When I walked back in, I was confronted with "there is a problem we've found" and I was taken to the machine and shown a small scratch on the side of the alloy next to the buckled section. The scratch had apparently been the cause of the buckle, and it had somehow appeared when I was out moving my car. We argued for a while, but I could see the owner was just a fraud, so I accepted to have the cost of the buckle repair deducted from the refund. This is when Shahids own excitement of winning got the better of him, and instead of refunding me, he charged my card for the second time instead! He then refunded my card correctly, and I finally walked out. I was being completely transparent and tried to explain everything, but he didn't want to listen at all. They are quick to charge you for their service, but when something goes wrong, these guys are the last place you want to be going back to. See the other negative reviews before you risk taking your car to these fraudsters.
1 de maio de 2023
Avaliação não solicitada