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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

I can’t really blame the company but the sales person here in Jacksonville, fl gave me false information about the payments through kafene. Had I known i would be paying almost $4000 for a $1050 loan... Ver mais

Avaliado com 5 de um total de 5 estrelas

not much to say except for you guys extended credit to me twice now and I very very much appreciate it. It’s cool to be able to get some tires and wheels on your new truck without having a break the b... Ver mais

Avaliado com 4 de um total de 5 estrelas

I like everything except the payment options...ACH is fine but I like to pay in the moment, not days later... If my bill is due on a Thursday I want to pay then on that day.. not 5 business days later... Ver mais

Avaliado com 5 de um total de 5 estrelas

Kafene makes purchasing our home furniture easy and reliable. We love the 90 day same as cash option and utilize it every time. The approval process is always smooth and swift. The payment portal and... Ver mais

Detalhes da empresa

  1. Serviços Financeiros Alternativos

Escrito pela empresa

Kafene provides a point-of-sale, lease-to-own (LTO) option that merchants can offer to their customers as an alternative to paying with cash or credit. Kafene purchases the merchandise from the merchant and rents it to the consumer. This option is particularly important to those who are credit-challenged and do not have a way to enjoy big-ticket, and necessary, items such as furniture, appliances, and other goods. Kafene operates nationally and complies with all other applicable laws and regulations. To us, delivering the best-in-class customer experience is paramount.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

574 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 13% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(574)

159 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

100% would give 0 stars if possible

100% would give 0 stars if possible. This company TAKES YOUR MONEY, with no sympathy or true communication of how their system works. They did not specify a timeframe and now I had to pay OVER $1500 MORE than the requested amount. I DO NOT RECOMMEND THIS COMPANY. THEY TAKE YOUR MONEY.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Daniel is AWSOME

Daniel is AWSOME! He really knows his job and has a great attitude. I will always go to you store again when I need something.
Thank you,
Darlene

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company needs to be shut down soon…

This company needs to be shut down soon as possible. All they do is call call after I made a payment and they wanted me to give more I gave 150.00 dollars and that wasn’t enough. Last week I paid off another account that I had with they cause it had to be paid off before my 100 day was up ,that means it had to be paid off before September 27th or I had to pay 3500.00 dollars. I feel like they wanted to set me up . They crying about a payment that’s due with my new account when they see I owe 250 on my other account and that needed to paid ASAP!!!! I was not worried about my new account that new account gonna get paid when I’m done paying for my old account because I don’t have it like that to give y’all 35 more hundred. So y’all assholes can kick rocks so I sent them 150 today on a new account and they’re not even satisfied with that and talking about reporting me to the collection. I don’t care nothing about a collection collection gonna be here when I’m dead and gone that ain’t gonna stop my life as long as I’m here. I owe y’all 2000 on his new account and that has to be paid off before October 24 if it’s not paid off by October 24 then they wanna charge me 6000 so I’m gonna make sure it’s paid off by the 24th so y’all gonna wait Lisa gave y’all something today. Y’all act like that’s y’all paycheck going to your pocket when you get money from me. I would never deal with this company again. Only dealt with y’all twice this is it. I’m done I just keep dealing with Snap. Snap. Don’t even do you like this y’all act like y’all desperate

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Miss Rosa and the delivery people

Miss Rosa
is a very good salesperson. We always love going shopping with her.
And the delivery guys are people who give their all. The furniture didn't fit through the door, so they decided to move it and replace the door. They are excellent workers.

18 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Better Business bureau should shut this place down

This company is an absolute joke. I do not understand how it has a four-star rating. If you go to the better Business bureau they have a one-star rating. They have their employees going on here putting on reviews. They will take your money. They will charge you triple the amount and will not work with you at all. I advise staying away from this company at all cost.

11 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Consumer Warning About Kafene

They send constant payment reminders but give no notice about the 120-day early payoff deadline that saves you money. This feels predatory — trapping customers into paying far more than expected.
In my opinion, this is not transparent or customer-focused — it is designed to trap people into higher payments.
Be cautious!

28 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Kafene is the worst company for customer service

I never had an account with this company or will I ever have an account with this company. I have never requested information from this company nor will I ever ever do anything with his company. They call me every day 2 3 4 times a day. I would never work with the company that has zero responsibility for customer service. This company in my opinion is the world's worst. I'm 99% sure they are fraud. If they weren't they wouldn't keep calling me every every day this company should go out of business and bankrupt. I have filed nearly 16 complaints with the FTC. I hope they get sued into Oblivion

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Xclusive Wheels & Tires

The company provided great customer service, ordered all parts direct fit for my vehicle. Explained the terms of my warranty and payments thoroughly. Nice, clean shop and etc.

11 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely poor customer service and no…

Extremely poor customer service and no way to know what kind of payment options you have until after the fact. I wanted a monthly option but was told after i made the purchase they only have weekly, bi-weekly and bi-monthly which for the computer i bought was around 400$ a month which i couldn't afford. I had to get a loan just to cancel them out

22 de julho de 2025
Avaliação não solicitada

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