Awful customer care. I ordered 4 tops all sent back due to size I payed for first class delivery on the 23rd February and was delivered and signed for on the 25th February. However they are claiming t... Ver mais
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Veja o que dizem as avaliações
I just can’t compliment this brand enough. The bloke (didn’t quite catch his name, apologies) who runs the business/instagram couldn’t help me enough, took on board ALL of my questions and responded... Ver mais
A empresa respondeu
Customer service communication is top notch. Messaged them about an item, they replied letting me know when it's in stock, they'll personally let me know too. Clothing is top quality stuff, perfect... Ver mais
Polite and quickest online website return… Best and quickest online website return service I’ve experienced. I sent an email about VAT refund expecting to hear within 24 hours as Kalibres policy st... Ver mais
Detalhes da empresa
Escrito pela empresa
We specialise in minimalistic designs using only the highest quality fabrics available.
Informações de contato
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awful customer care
Awful customer care. I ordered 4 tops all sent back due to size I payed for first class delivery on the 23rd February and was delivered and signed for on the 25th February. However they are claiming they have not received the items even though I have pictures evidence and a pin location of where the parcel was dropped. I Have spoke to a person called Harry who first responded when I asked how come I hadn’t been refunded and he claimed that they had not received the parcel however I have since sent him all the pictures tracking reference and mentioned that the Royal Mail have looked into it and the pin location says it was dropped and delivered to their location and so on and surprise surprise he has now gone silent after more messages from myself. I don’t normally write reviews however I have never really dealt with such a shambolic company. I have now got PayPal involved and hopefully I will get my money back. You can tell this is a small company just in the way they conduct themselves and it’s a shame cause through my own experience is that good service gains repeat business.
Love the brand but they’ve not released…
Love the brand but they’ve not released nothing for months and have done zero stories or updates and Don’t do any stories looks like the owners are more concerned about their other company hera, shame as kalibre has huge potential to be the next Arne
Awful quality and even worse service
Bought one of their men’s coats, awful quality and fit, returned it within a few days and had it signed for on the 10th Feb, (19 days ago) I’ve emailed them a couple of times and messaged them on instagram with no response and I’m non the wiser of what’s going on! Awful quality and awful service! Will not be going back and do not recommend. Also this is the first negative review I’ve ever written, I’m lost for words and the lack of customer service and felt compelled to write this because I’m not sure what else to do, to get my money back!! AVOID!
Fantastic Quality
Fantastic quality clothing. Been a customer of Kalibre for a while now and keep coming back!
Every product they produce is incredible. One of the best brands out there!
Excellent top
Bought a black open collar shirt a few weeks back which is stunning. Really good fit, comfy and just looks brilliant
I'm always excited about the new…
I'm always excited about the new launches. Great style and product for all occasions.
I only ordered last night at 9:56 pm …
I only ordered last night at 9:56 pm and my delivery was here in less than 15 hours the next day ! which I didn’t expect so was a nice suprise, it did not disappoint! The material and quality is unreal I wish I ordered more than a twin set now amazing brand and will be ordering lots more in the future
Also even the attention to detail on email and packaging was spot on felt personal and a lot of care went into both 👌🏾
So glad my brother showed me your brand ! We are now both huge fans
Exceptional Quality and Service at…
Exceptional Quality and Service at kalibre
I recently purchased from them, and I am thoroughly impressed!
The quality and fit of their products are impeccable—truly, they have mastered their craft. Every item I ordered felt tailor-made, showcasing the excellence and attention to detail they put into their work. It's rare to find a brand that excels in every aspect of what they offer, but kalibre does just that.
Additionally, their customer care team is outstanding. They were not only helpful but also quick to respond, making my shopping experience smooth and enjoyable. It's refreshing to see a company that values customer satisfaction as much as the quality of their products.
For anyone looking for top-notch products combined with great customer service, I highly recommend kalibre. They’ve earned a loyal customer in me, and I look forward to my next purchase!
Great clothes
Great clothes, amazing fit and top quality. Wash well and last 👌🏼
Excellent quality
Excellent quality, fast delivery!! Got a few compliments on holiday. I’ll be ordering again for sure
Great brand
Great brand, made multiple purchases from here and always received a great service and even better product!
Thank you
Best quality polos I’ve found yet
Best quality polos I’ve found yet! Perfect fit and shape. Bought four for my trip to Marbella, will definitely be back.
Honestly the best fitting chinos I’ve…
Honestly the best fitting chinos I’ve ever owned. Going to have to reload in every colour. Well played guys 👏👏👏

Resposta da KALIBRE
Ordered two Aintree Polos and two…
Ordered two Aintree Polos and two Luxury Cotton 1/4 Zips. Quality is unreal.

Resposta da KALIBRE
Great trousers!
Great fitting trousers. Smart, tapered (not skinny), clean aesthetic. Would recommend.

Resposta da KALIBRE
Poor returns service
No incentive to buy again from here after not offering an easy returns service and at cost to the customer. Not likely to buy from them again.

Resposta da KALIBRE
Only giving a 1 star because 0 isn’t…
Only giving a 1 star because 0 isn’t available
Poor quality & sizes are way off

Resposta da KALIBRE
Great company and service
Great company and service. Clothing is all fantastic quality.

Resposta da KALIBRE
Great quality
Great quality, comfortable and breathable clothes! Highly recommend!

Resposta da KALIBRE
Humble and giving owner
Met the owner while on vacation and he was so genuine and kind. I approached him, asked where he got the shirt he was holding (because I’m always looking for clothes for my boyfriend) and he told me it’s from his clothing company. The next day we met him at the same spot and he ended up giving us a bag of clothes he used for a photo shoot. He was very humble, giving, and I really appreciate his kindness in gifting us some high quality pieces (I’m a seamstress and the stitching is very well done) thank you thank you thank you!

Resposta da KALIBRE
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