Absolutely in love with Kawaiies! 🥹✨ Everything is so adorable, unique and irresistibly cute. The perfect place to find a special gift or treat yourself to something cosy and fun. Their products brin... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Absolutely in love with Kawaiies! 🥹✨ Everything is so adorable, unique and irresistibly cute. The perfect place to find a special gift or treat yourself to something cosy and fun. Their products brin... Ver mais
A empresa respondeu
J'ai passé une commande le 21 juillet et depuis aucune nouvelles. J'ai envoyé deux mails et pas de réponses pour le moment. Je laisse encore un ou deux jours puis je lance un litige PayPal. Heureuse... Ver mais
A empresa respondeu
I bought one of the bunny plushies for my daughter because she's always asking for something soft to cuddle at night, and it's honestly become her favourite thing. She takes it everywhere around the h... Ver mais
A empresa respondeu
Ordered on 2 July, heard nothing until I chased them a week later. They then claimed my parcel was cancelled due to “new EU import tariffs” (which were announced back in February!) and asked me to sen... Ver mais
A empresa respondeu
A store dedicated to selling you the cutest plushies, building blocks, home decorations, and more! Kawaiify your home today! Quality and excellent service guaranteed.
12 Park Lane, RG31 5DL, Reading, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 30% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The look and feel of the plushies are great but one of the plushies arm was not sewn properly.
Bonjour, j'ai passé une commande qui n'a jamais été livrée. Comme j'ai payé avec ma carte bancaire c'est foutu. Je me suis fait avoir. 🤬. J'ai reçu un message me signalant la livraison entre 9h et 21 h. C'était déjà un signe. Cordialement.
horrible, they deserve to burn in hell, 120 dollars for a 10 dollar hoodie. no refund option that gives back the full amount. don't buy from here, boycott them, sue them, contact the FBI. they need to be shut down IMMEDIATELY!!!
Got completely scammed I ordered two plushies and I didn’t received one and the other they just sent me stuffed toy filling.

Resposta da Kawaiies
J’ai commandé une longue peluche canard chez Kawaiies et je suis très contente. Elle est arrivée rapidement, la peluche est bien rembourrée et douce. On peut même enlever le dessus pour le laver sans laver le rembourrage

Resposta da Kawaiies
Speedy delivery considering where it's coming from. Nothing wrong with the packaging. My whole family loves their Stardew chickens!

Resposta da Kawaiies
I’m very disappointed with my recent experience with Kawaiies.
My order #KC90994 was marked as delivered on October 22nd, but I never received it. The address provided was a verified pickup location (a print shop) that was closed at the reported delivery time, so it was impossible for anyone to accept the parcel.
I’ve emailed customer service several times, but received no reply so far. I would really appreciate a proper investigation or a replacement/refund.
Found the exact same thing with the exact same photos on AliExpress. They just marked it up 90%.

Resposta da Kawaiies
Great products and service was amazing!
Would 100% recommend ordering from here!

Resposta da Kawaiies
I've had great experiences with the plushies from here. I still have my galaxy axolotl and he is my favorite that I own. Recently, though, I bought a whale, and I was not satisfied with the quality at all.
I contacted Kawaaies and a very helpful employee named Zoey walked me through the return process. They appreciated my specific feedback.
Overall, I was so impressed by the customer service. So yeah, if you don't like what you get, for whatever reason, you can return it pain-free thanks to the responsive customer service representatives :)

Resposta da Kawaiies
As I write this review I have been trying to return a hoodie for months . They take weeks to respond to emails , you can’t call them , they claim the lose your email ( rubbish ) . They make you take photos of the product to return so their team can “ investigate “ the product !!!!! Why ??? Look at it when you get it back …. Anyway last chance issued before going to the ombudsman/ press / trading standards
DO NOT BUY ANYTHING FROM THEM
Non conforme au photos des produits proposés!!! ARNAQUES!!! modèle miniature et contrefaçons… à éviter!
READ CAREFULLY THIS AND OTHER REVIEWS BEFORE YOUR ORDER. THIS STORE IS A SCAM, IF YOU ORDER ANYWHERE IN EUROPE, THEY INTENTIONALLY PROVIDE A WRONG ADDRESS TO THE PARCELS SO IT GETS RETURNED. IF YOU READ THEIR REFUND POLICY, WHEN THAT HAPPENS YOU'LL HAVE TO PAY FOR THE RETURN POLICY TO GET IT SHIPPED OUT AGAIN. IN SHORT, IF YOU STILL DON'T UNDERSTAND, THEY MAKE YOU PAY EXTRA BY PURPOSELY SENDING INACCURATE ADDRESS TO THE PARCELS SO YOU'LL HAVE TO KEEP SENDING THEM MONEY OVER TO GET YOUR ORDERS, IF NOT, YOU'LL LOSE EVERYTHING. BE SMART AND READ OTHER REVIEWS AND AVOID AT ALL COST UNLESS YOU'RE RICH AND DUMB.
I did not get what I ordered, and for a refund I have to pay to ship item back. I got totally hoodwinked!
Abysmal service, Shein quality products, late/incorrect delivery. Would not order from again if you paid me.
Made 2 separate orders, one arrived ok but clearly cheaply made, the other was cancelled without notification and no refund. When they finally sent it (after I had to reach out) it arrived over 2 weeks late (too late for the birthday in question) and they sent the wrong size product sending instead a cheaper one. It was also clearly poor quality with wonky features and different fur sections were a different colours.
Sent a message to the customer service and they offered me 35% off of any further orders or a 15% refund both of which I found insulting. After I requested that they just ship the correct order they completely stopped replying and ignored any further messages. As of today I’ve still heard nothing back and no longer expect to. Terrible company, terrible service. Buyer beware.
(If you’re still not convinced check their returns policy, it’s laughable. You’re not protected at all and have to pay fees for returned or cancelled items)
So far I have not had any issues with this company. I have bought hoodies for my daughter and the quality is good, they wash well and look exactly like the picture.
Shipping and delivery is also good
ARNARQUE !!!! À fuir j’ai commandé des sonny angel enfin c’est ce qui se dit en description mais en réalité vous recevez des contrefaçon . Le comble j’envoi un mail afin de preceder à un remboursement integral pour cette arnaque on me répond de renvoyer en Angleterre le coli et on me remboursera que 30% de la sommes de la commande

Resposta da Kawaiies
So my interaction with Kawaiies was not without incident, but they managed the problems with my shipment pretty well. First my order was not sent, and I reached out to ask about it. Then they sent it and gave me a trackin no. But then it did not arrive, and when I reached out again they said it had been lost somehow - but they instantly sent me a new package which arrived promply and everything was up to expectations! So while not perfect, and while their operation seems to be a little disordered, they made sure I got my things in the end!
Ce sont des faux Sonny Angel. Le site kawaii sphère est donc un site d’arnaque qui profite de la rareté d’un produit pour vendre des faux grossiers au même prix ! Quelle honte !

Resposta da Kawaiies
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.