Kawaiies Avaliações 

1.283
O TrustScore é 4 de um total de 5

3,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely in love with Kawaiies! 🥹✨ Everything is so adorable, unique and irresistibly cute. The perfect place to find a special gift or treat yourself to something cosy and fun. Their products brin... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

J'ai passé une commande le 21 juillet et depuis aucune nouvelles. J'ai envoyé deux mails et pas de réponses pour le moment. Je laisse encore un ou deux jours puis je lance un litige PayPal. Heureuse... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought one of the bunny plushies for my daughter because she's always asking for something soft to cuddle at night, and it's honestly become her favourite thing. She takes it everywhere around the h... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ordered on 2 July, heard nothing until I chased them a week later. They then claimed my parcel was cancelled due to “new EU import tariffs” (which were announced back in February!) and asked me to sen... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Outlet
  2. Loja de Moda Infantil
  3. Loja de brinquedos infantis
  4. Loja de moda masculina
  5. Loja de Brinquedos
  6. Loja de moda feminina

Escrito pela empresa

A store dedicated to selling you the cutest plushies, building blocks, home decorations, and more! Kawaiify your home today! Quality and excellent service guaranteed.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 42% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(1.283)

31 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good quality, as described

I wasn’t sure at first as it’s always a gamble ordering from abroad. I was quite reassured by the online reviews so decided to give Kawaiies a try.
Happy I did! They kept me informed, replied to emails promptly and were really helpful.
I ordered a hoodie, which arrived in good time and, most importantly, is really good quality and just as described. Would use again!

13 de dezembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

Thank you for taking a chance with us and I'm glad you had a lovely experience shopping at Kawaiies. And thank you for leaving a review so that other people can see. Have a lovely festive holiday and we hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Great quality plushies, excellent customer service

Great quality plushies, arrived in good time. Emailed the team to check on the whereabouts of my order (delayed in the UK due to postal strikes) and I received a really helpful reply quickly from them. Excellent customer service.

12 de dezembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

Thank you for leaving us an honest review Jennie, we hope you have a lovely festive holiday. See you soon.

Avaliado com 5 de um total de 5 estrelas

My package from Kawaiies got mixed-up…

My package with two plushies from Kawaiies got mixed-up because of the higher amount of orders during the Christmas season. Kawaiies had written the correct address onto the two parcels but a logistical team put the two parcel into one parcel and wrote the wrong address onto it. After contacting Kawaiies they answered very quick in my opinion and promised to send me my two plushies. It is not my first parcel from Kawaiies. Therefore I know that they usually send the right items. By the way the plushies from Kawaiies are really adorable cute little joy bringing products I can highly recommend.

7 de dezembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

Thank you for leaving a detailed review of your experience with us, we're glad our team resolved your issues and that you love our plushies. Have a wonderful festive season ahead.

Avaliado com 5 de um total de 5 estrelas

One pillow case turned into two!!

Was disappointed that only one pillow case was delivered with a queen doona/ sheet set. Kawaiies sent a new pillow case after reading a poor review I had posted somewhere else. They were so keen to rectify the error; when I just thought I’d ordered poorly. Would recommend and order again from Kawaiies with no hesitation.

1 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great every time!

I have purchased from this company a few times now and every time has been great. Shipping was quick and prices are fair. This last time I made a mistake when ordering but they took care of it quickly and without issue. Look forward to more great products and purchases in the future.

4 de dezembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

Thank you for your continued support Ken and for leaving us a review. We're glad that you found us and continue to shop with Kawaiies. Have a lovely festive holiday ahead and stay safe.

Avaliado com 5 de um total de 5 estrelas

Excellent

Adorable, high quality products. Excellent customer service. Perfect experience from start to finish.

30 de novembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

I'm glad you had the perfect experience with Kawaiies. We hope to see you again in the near future, but for now have an awesome festive holiday.

Avaliado com 5 de um total de 5 estrelas

Muy buena atención al cliente

Hice un pedido que vino en dos fechas. El primero llegó muy rápido. El producto se ve de buena calidad. Me gustó que tuve una duda con la forma de lavado y me respondieron enseguida cuando les escribí al e-mail. El segundo paquete tardó algo más pero siempre dentro, incluso algo antes de la fecha estimada.

21 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! Love that I can communicate with real people, NOT robots!

25 de novembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

That's right, we work around the clock as well! We wish you a wonderful festive holiday and we hope to see you again in the future.

Avaliado com 5 de um total de 5 estrelas

Helpful customer service

24 de novembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

I'm glad you found our customer support team helpful! We hope to see you again at Kawaiies, have a lovely festive holiday.

Avaliado com 5 de um total de 5 estrelas

Happy days

I just received my first order and I couldn't be happier, the quality of the items I purchased are excellent, I know my daughter will be thrilled on Christmas morning when she opens them, kawaiies kept me informed about shipping and made the whole experience both simple and stress free, overall a great company with great products, which makes them an easy recommend to any potential customers. I'll be ordering from kawaiies again very soon

22 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Everything was perfect and as expected

Everything was perfect and as expected! The order arrived really quick and with a little present :)

24 de outubro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

We're glad you had a perfect experience with Kawaiies. Have a lovely festive season ahead and stay safe.

Avaliado com 5 de um total de 5 estrelas

Love ordering from Kawaiies

Love ordering from Kawaiies. Everything I have purchased was great quality. Great customer service. I know I will be buying from them again.

15 de novembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

I'm glad you love our store and customer support, Georgina! We hope you have a lovely festive holiday.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Loads of great items to choose from and the customer service is exceptional, immediately tracking down and resending an item that had not arrived. Thank you Kawaiies Team!

4 de novembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

I'm glad you had a lovely experience with our customer support team, Kylie. I wish you a lovely festive season

Avaliado com 5 de um total de 5 estrelas

Was a good experience buying from…

Was a good experience buying from Kawaiies! Charlie was super helpful in clearing up the confusion with the deliveries and everything has arrived and its all lovely! Very happy would buy from here again!

2 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Never received my full order only one…

Never received my full order only one item out of three, so in the end I paid almost 100 for a cheap bag

30 de setembro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

Hi Saskia, I am sorry to hear this. It would have been great to contact us first to resolve this.
However, it appears that the delivery for the two products were delivered to you on a later date from our tracking system, but it failed and then it was requested to redirect to another address and delivered as stated by DHL tracking system. Please can you contact us on info@kawaiies.com for a resolution. Kind regards.

Avaliado com 5 de um total de 5 estrelas

Excellent and helpful service

Excellent and helpful service, quick replies from the customer service team, items are adorable and good quality. 10/10 will be purchasing again.

15 de outubro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

You're amazing, thank you for taking the time to leave us a review. Have a lovely festive holiday and we hope to see you again.

Avaliado com 5 de um total de 5 estrelas

Banana Shark

Arrived within the timeframe, and was an extremely soft and high quality product. My sibling loves it!

11 de outubro de 2022
Avaliação não solicitada
logotipo da Kawaiies

Resposta da Kawaiies

I'm glad you and your siblings love your new plushie and thank you for leaving us a review. Have a lovely festive season.

A Experiência Trustpilot

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