Keen & Able Avaliações 

6.643
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Delivery on time with half hour phone call confirming "on the way". Useful, because the mattress arrived at 7.30am! Polite and respectful crew. They put on overshoes immediately they entered the house... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After ordering a product from a premier company we were contacted by Keen & Able who were tasked with delivering the item. Their communication was first class and a change of delivery date was dealt... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

All my contact with Keen & Able was super simple and easy! They were friendly and helpful, and all communication about deliveries was really clear. They delayed picking up one mattress until they had... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mensageiro

Escrito pela empresa

We are Keen and Able. We work with leading bed and sofa companies to provide a superior delivery experience to the room of choice. We are totally focused on customer service. Once we have arranged a convenient delivery day we keep customers fully informed on the progress of their delivery. ...


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(6.643)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great experience

Notification of delivery date and time communicated well. Update on the day received. Guys who came were great, very helpful, no fuss. Making the whole experience a good one.

2 de fevereiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Excellent service

Really good service. Friendly, arrived on time, very courteous, wore shoe covers to make sure no dirt was brought in. Actually the best delivery team I have ever received goods from.

2 de fevereiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience! Very polite team and also what important the communication has been on the highest level as it should be! I can highly reccomended Keen&Able!

23 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Excellent!

Had a mattressdeliveredby Keen and Able. The delivery was both timely and efficient. The two individuals who delivered the item were courteous and pleasant. Have absolutely no problem recommending this delivery company.

30 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Excellent service

Communication was outstanding with regular updates right up to the point of delivery. We actually changed the delivery date in advance, but everything went smoothly, and the person dealing with it was super efficient.
Delivery team were polite, friendly and quick, but were very careful throughout the process.
Top work.

27 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. We were kept in the loop and an arrangement was made sooner than anticipated. The delivery team were impressive; swift and courteous and I wouldn't hesitate to recommend Keen & Able. Very impressed.

30 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Cannot fault

Good communication throughout. Given collection date and promised a text the previous day with a four hour slot. That happened. Rang when about 20 minutes away. Professional and friendly. Problem free. Very impressed.

12 de fevereiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

First class service

First class service. friendly, on time and very professional. We highly recommend this personal company. So pleased that Emma Sleep are using them, they make the deifference!

11 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 4 de um total de 5 estrelas

Worst payer company

Worked hard through contractor with them all December and two weeks in Jan,23 ,
They didn’t pay the contractor and they have no money to pay us, shame on them and Hypnos Bed who own them,

We have family and rent to pay

Don’t do this to drivers

10 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Collection of returned goods

Keen and Able we're outstanding. Excellent customer service, kept me up to date and collection team were fantastic. Many thanks

10 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

On Time with advance phone call

Efficient removal of the old mattress and the new packaging. New mattress vacuum packed and opened with no bother. In and out in a few minutes. Good job done with no fuss.

12 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Very pleasant and professional

Rang to rebook the given delivery date, agent was very helpful and re-organised quickly. Kept informed with updates re delivery day, then with a window the day before. Delivery guys rang to say on the way, about half an hour away, they were very pleasant and professional, even carried the mattress upstairs for me, unpacked and offered to remove the packaging. Highly recommend.

10 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Seamless Delivery Service

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the delivery men called in advance when they were 30 mins away and arrived within their slot, put shoe covers on and brought the mattress upstairs. They took our old mattress away and cleared all delivery packaging too. The mattress was delivered just 2 working days after production. Exemplary service

17 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Morning slot as requested

Delivery as stated, agent gave morning slot as requested.

9 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Really friendly chaps

Really friendly chaps, very courteous! Excellent service and turned up exactly when they said they would!

24 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Mattress delivery.

Prior to delivery of mattress communication about delivery arrangements was excellent and timely. The two delivery men were polite and careful and whilst the route to the bedroom was not straightforward they took it in their stride and to my relief there was no problem. They took away all packaging and ensured all tidy. A very positive and pleasant experience. Excellent service.

18 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Great experience

The order process was very easy and communication with staff was great. Regular updates were given on the order, including delivery updates. On the day the friendly delivery men called in advance when they were 30 mins away and arrived within their slot, put shoe covers on and brought the beds upstairs and even showed us how they fitted together. Fab from start to finish. Many thanks

16 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Glad you liked the communication element of the service and thank you for taking the time to let us know

Avaliado com 5 de um total de 5 estrelas

Bed delivery

The two chaps that delivered my bed were polite, efficient and thoughtful. The bed was delivered on time I was kept well informed.

24 de janeiro de 2023
Avaliação não solicitada
logotipo da Keen & Able

Resposta da Keen & Able

Fantastic news. Exactly the experience we aim for, thank you for taking the time to let us know

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