Without going into personal details, Kelly's have been outstanding in their help and support through what has been an extremely stressful time in our lives. Special mention to Oliver Cose, who has al... Ver mais
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Without going into personal details, Kelly's have been outstanding in their help and support through what has been an extremely stressful time in our lives. Special mention to Oliver Cose, who has al... Ver mais
A empresa respondeu
Kelly's were very helpful and flexible as we progressed through the process of our move. They provided good quality packing boxes and materials, and on the day of the move were quickly able to get mor... Ver mais
Ben, you're an absolute legend, thank you so much again. I don't usually write reviews but this company is absolute class. I cannot fault it at all. I would highly recommend Kelly's to anyone who's ex... Ver mais
A empresa respondeu
Nick and Gil unloaded all of my heavy belongings into my first floor flat with no complaints and did an excellent job of putting everything where I asked them to without scratching any walls etc. Woul... Ver mais
A empresa respondeu
Established over 80 years ago, Kelly's was the first company in the UK to offer convenient Mobile Self Storage solutions to customers. Still, in the family, the company now holds 2 facilities servicing London and the South East and delivers storage units direct to the door of more UK households than ever before. Not content with pioneering the Self Storage industry, Kelly's launched Kelly's Document & Data Management which specialises in bespoke document and data storage for businesses as well as Kelly's Storage Charity Events, a unique concept in charitable giving whereby they pay for and organise sporting, fund-raising events with 100% of money raised going to local charities. Set up by the Directors in 2010, Kelly's Storage Charity Events Department, with support & engagement from all members of staff, has raised over £700,000 to date! As a family business, our focus is on providing exceptional customer service - so we're proud to say our Customer Service Team is helpful and efficient, and receives consistently excellent feedback. And, with direct lines, it's likely you'll speak to the same person every time you call, meaning you'll receive a unique and personal service from beginning to end. The same also goes for the road - our drivers are experienced and knowledgeable and will text and email you prior to and on the day of your booking with their name, number, and time of arrival - so you're not left in the dark. And, to keep things simple, we tell you about all the costs upfront - there are no hidden extras, no deposits, and no need to buy a padlock. In fact, we won't charge you anything until we've actually stored your goods and, even then, you only pay for the days you actually use.
Reino Unido
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Barry and Gill were exceptional - great help moving all my things, but also great guys. Very kind, thoughtful service on what's a very stressful day for customers. Loading was efficient. Would highly recommend

Resposta da Kelly's Storage
Thank you to my brilliant collection team Mike and Mike, you did a super job for me.

Resposta da Kelly's Storage
I've been with Kelly's in St Albans for 3 years now and I have to say, their level of customer service is quite incredible. Nothing is an issue, always so friendly, willing to help and come to a solution for me. This is true customer service rite here, I thought it was extinct!
It seems to me, that everyone working here actually likes working here... especially the guys at the unit, always cheerful. So refreshing. I may keep a unit forever, just to experience the feeling of being a valid customer!

Resposta da Kelly's Storage
Thanks Ian and Micky for fast and efficient re-delivery today

Resposta da Kelly's Storage
Excellent team and service We have 2 arrangement for storage of our household stuff (6th/8th June 23) in location E14.
On the date of collection, Kelly's team, Callum (I hope I recall his name right) and Nathan, they always called prior on their arrival (and they are always on schedule or even earlier). The whole process went exceptional smooth. They are detailed minded and do care customers' items. They even helped further covering a protector to our loosely wrapped bed frame. We are impressed. They are professional and friendly team that we have a very pleasant experience. We give a 5-star Plus to their service and efficiency.
We do highly recommend them to all.

Resposta da Kelly's Storage
Nick and Mike were superstars today getting my mum sorted and unpacked. They were polite and courteous and went beyond in customer service rebuilding her furniture, thankyou so much!

Resposta da Kelly's Storage
Nick and Reece were efficient and friendly. They emptied our 2 bedroom flat ease. Thank you for all you did.

Resposta da Kelly's Storage
Nick and Reese arrived bang on time, showed them round the flat and what needed moving and they got straight to it. Everything moved in about 40 mins when I thought it'd be double that. Great service and really helpful guys.

Resposta da Kelly's Storage
Kelly's is the most convenient storage you will ever use - we've used it twice now and it's been fantastic. Staff are very friendly and super helpful. Special shout out to Callum!

Resposta da Kelly's Storage
Amazing services. My boxes were collected today by Mr Tony he came on time and patiently assisted me for the collection of the boxes. He came exactly on time and he informed me prior to his arrival so that I could have all my boxes and items ready.
Excellent services.

Resposta da Kelly's Storage
Nick was on time with our unit, friendly and really helpful. Love the fact that they bring the unit back to you. So much easier & great service

Resposta da Kelly's Storage
Absolutely brilliant to have a company pick everything up, keep it safe, then deliver wherever you need with fantastic customer service all round. The delivery guys, Nick and Josh, were great, very polite, nothing too much trouble and very fast. Would give 10 stars if it was possible.

Resposta da Kelly's Storage
We’ve used Kelly’s on three occasions to store furniture while work was being done on our house. They have been helpful throughout, keeping us up to date with our contracts. The teams removing and returning furniture have been very careful, going above and beyond to make sure everything was properly protected. We shopped around and found their prices for storage to be very reasonable, given the excellent quality of their service. I heartily recommend them.

Resposta da Kelly's Storage
Nick and Gil very efficient, great care and attention taken with everything. Super service given. Great guys credit to company.

Resposta da Kelly's Storage
Barry Mike and Jack what an amazing trio you are! Did an incredible job! Wouldnt hesitate to recommend Kelly’s!

Resposta da Kelly's Storage
Mike and Josh were fantastic! Thank you

Resposta da Kelly's Storage
Nick and Gil, the fastest in the land,
Not even once, let me lend a hand,
Smiles lit up their faces, even with heavy loads,
Explains why I use Kelly's,
No one comes as close,
Giving us the best,
Means we forget the rest,
As efficient and as conscientious and Gil and Nick,
It's no surprise that Speedy Gonzales would never be that quick...

Resposta da Kelly's Storage
Nick and Gill were absolutely brilliant, they dealt with an extremely hard pick up location and were so easy going. We had a really tough first floor flat with some really bulky items and they had it all done and dusted in about 2 hours, which was amazing! Incredibly polite, speedy and efficient! Would highly recommend them both to anyone!! 5 stars!!

Resposta da Kelly's Storage
The team were all so helpful and friendly right from booking through packing and moving. The on the day packing and moving team (Nick, Josh, Andy and Jeff) were great to work with and so efficient.

Resposta da Kelly's Storage
We had a great experience with Kelley’s Storage.
The guys showed up on time, worked really hard, and were very pleasant to deal with. The overall price was reasonable.
Thanks Mike, Barry, Andy, Jack & Phil

Resposta da Kelly's Storage
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