Ordered on Friday, delivered on Saturday! I didn't pay any extra for delivery. The shoes are an absolute dream. My daughter loves them, she has just moved to secondary school and is doing a lot of wal... Ver mais
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Ordered on Friday, delivered on Saturday! I didn't pay any extra for delivery. The shoes are an absolute dream. My daughter loves them, she has just moved to secondary school and is doing a lot of wal... Ver mais
A empresa respondeu
Great school shoes for my 2 boys. Shoes are well made, lightweight and look stylish. This is first time o bought Kickers and I did try a few other school shoes brands over the years but Kickers are st... Ver mais
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The shoes seem to be good quality, but unfortunately, they are very uncomfortable. After only four hours of wear, my 4-year-old son’s feet became quite red. We tried them again for a second time, bu... Ver mais
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Price, Quality,fast tracked delivery! I have been wearing kickers for 40 years absolutely loved my first pair of kicks . These are for my granddaughter for school and I wouldn't buy anything else for... Ver mais
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I am extremely disappointed with these Kickers school shoes and, even more so, with the response I received from Kickers customer service.
I purchased the Junior Boys Kick Lo Reflective Leather Black for £60, expecting a good-quality pair of school shoes from a well-known brand. They were bought specifically for school, so I expected them to cope with normal everyday use by a child.
My son’s first day back at school was Tuesday. Within just four hours, the shoes were already badly scuffed and damaged.
I completely understand that children’s school shoes will get marks and scuffs. I am not expecting a pair of shoes to look brand new forever. However, I do expect a £60 pair of school shoes to last considerably longer than four hours, particularly when they are being sold as a durable school shoe.
What makes this even more frustrating is Kickers’ own description of the product.
Kickers currently describe these shoes as “Durable” and state that they have a wipeable finish for lasting style and a “classic durable rubber sole.” More importantly, Kickers’ own school-shoe FAQ states that their school shoes are made from “high-quality, hard-wearing materials that resist scuffs” and says they are “built to last the full school term (and often beyond)”, including for more active children.
Based on those claims, I think it is completely reasonable for a customer to expect a pair of £60 school shoes to withstand a normal school day.
I contacted Kickers to explain what had happened. Unfortunately, the live chat was extremely unhelpful. The matter was eventually escalated to their damage team, only for me to essentially be told that the damage was acceptable and that there was nothing they could do.
That response is incredibly disappointing.
If Kickers consider this level of damage after only four hours of the first day of use to be acceptable, then their claims about school shoes being made from hard-wearing materials that resist scuffs and being built to last a full school term seriously need to be questioned.
I didn’t buy £60 school shoes expecting them to remain immaculate, but I certainly didn’t expect them to be significantly damaged before my child had even completed his first school day.
The biggest disappointment isn’t even just the shoes themselves — it is the complete lack of customer service and willingness to resolve the issue. I gave Kickers the opportunity to put this right, but instead I was effectively told that I should accept it.
For a brand like Kickers, I expected much better.
£60 is a lot of money for children’s school shoes, and based on this experience I simply cannot recommend them. The product has failed to meet the expectations created by Kickers’ own description, and the customer service afterwards has made the situation even worse.
One star from me. I won’t be buying Kickers school shoes again, and I would seriously think twice before spending £60 on these.

Resposta da Kickers
Great shoes smart great quailty i have been buying kickers for years bought them for my youngest daughter now buying them for my grandaughter

Resposta da Kickers
I bought my daughter the trainer Kickers for Secondary school. She said they were very comfortable and the best school shoes she has had.
The quality is great and they are great shoes for the price. She has a size 8 foot and they look great on her.
The delivery was very prompt. I ordered on one day and they were delivered the next.

Resposta da Kickers
Fast delivery and understanding drivers, shoes are really good quality

Resposta da Kickers
My experience was great didn’t take a long time to ship to my address and the shoes is 100% what I wanted it to be and I love love it … hopeful one day u guy with considered shipping to Jamaica…

Resposta da Kickers
The shoes seem to be good quality, but unfortunately, they are very uncomfortable. After only four hours of wear, my 4-year-old son’s feet became quite red. We tried them again for a second time, but after only an hour, he wanted to take them off.
I’m disappointed with the design and fit, especially considering they are children’s shoes. They definitely don’t seem suitable for children with wider feet.

Resposta da Kickers
I have been a loyal customer for years. Every year I buy my daughters school shoes from Kickers. It hasn’t been smooth over the years but i have dealt with it. This year is the last straw. I ordered a size 5 which would be around a size 36 and I received a size 41 which would be an adult 10.5. I spoke to customer service who advised I had to return the shoe in order to receive a new pair. I live in Jamaica. Kickers does not ship directly to Jamaica so I had to use a shipping company to get the shoe to me. I had to pay twice basically and you want me to pay again to get the shoe to you and this was no error of mine. All customer service could say was that they did not ship to Jamaica, they shipped to the UK. No empathy. I am stuck with a shoe that’s not a popular size in kids going to school. Even if it was returned there was no way of getting it back in time for school to start so my daughter had no school shoes a couple of weeks before school started. I think this was a deliberate move to get rid of a shoe size that was not selling because how do you make such an error. Shame on you Kickers.
I will never purchase Kickers again.

Resposta da Kickers
I love the delivery time it was very quick the only problem I have u guys need to ship internationally because I live in Jamaica and I had to send it to one of my friend's in England if u have that option u would see more sales coming from this side trust me u will never lose!

Resposta da Kickers

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Resposta da Kickers
I gave 4 stars only because they dont ship directly to the usa. Interesting of product 5 stars no complaints

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Resposta da Kickers
Great school shoes for my 2 boys. Shoes are well made, lightweight and look stylish. This is first time o bought Kickers and I did try a few other school shoes brands over the years but Kickers are standing out with quality and the price actually was fine once I applied some offers. In the long run I hope that these shoes will withstand the heavy school use - I shall write again if they don’t😁

Resposta da Kickers
Quick delivery. Shoes were great quality, I would usually always choose leather but these so far seem comfy but hard wearing and smart for school and clean up well.

Resposta da Kickers
Ordering and delivery were quick and easy. Kickers seem to be thw only shoes that can last a school year with my sport playing son.

Resposta da Kickers
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