I hadn't even gotten as far as speaking with a solicitor, but after speaking to the rudest receptionist I've ever come across, there is no way I shall be working with a firm that hire staff like tha... Ver mais
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Veja o que dizem as avaliações
When I found out that I would have to have a solicitor involved with my employment decision, I thought OMG. With lots of trepidation, but I attended my first meeting on Microsoft Teams with Rory, he w... Ver mais
I Contacting the company at such short notice due to relocating, they dealt with my case with little paperwork I had to help me. My solicitor worked endlessly to get all needed and due to her work an... Ver mais
We are a medium sized business and have used Kitsons for Employment related advice for over 12 years. At all times we have found their advice excellent and "down to earth". They speak to us in easy t... Ver mais
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Receptionist - Wow.
I hadn't even gotten as far as speaking with a solicitor, but after speaking to the rudest receptionist I've ever come across, there is no way I shall be working with a firm that hire staff like that.
I called first thing this morning to chase up an enquiry. The gentleman who answered the phone, spoke to me as if I were dog foul on his shoe. Nothing but attitude and a condescending manner. I was sneered at by answering a question wrong. I was put on hold without warning. The most abysmal customer service you could come across.
I urge the practice manager to have a listen to that phone call. If that is the first interaction you have with the company, I'd consider that a bullet dodged.
Quite simply fantastic from start to…
Quite simply fantastic from start to finish. Highly recommend.
My solicitor
My solicitor , Kirsty was very understanding working on probate for me. It’s a difficult time having just lost my husband, Kim at reception was also very helpful.
Professional
Professional, friendly and efficient service. Everything was explained clearly, and I felt supported throughout the process. I would happily recommend Kitson Boyce to others.
My experiences over the past five years…
My experiences over the past five years with this company have been of an incredibly high quality, backed up with a very long history. I feel secure using a company that answers so quickly and efficiently and have the confidence that I'm getting value for money.
Stress-free
Kitson Boyce provided a stress-free service. They were friendly, professional, knowledgeable, and supportive.
Efficient and professional service
They were efficient responsive and just got the job done with no fuss or hassle. Very obviously getting value from their knowledge and experience..
No nonsense
No nonsense. Just got on with everything we needed them to address
Great Conveyancing Experience
Having used a few different local solicitors over the years for conveyancing I can say we've so far had the best experience with Kitson Boyce. Rebecca Kift and Laura Potter have been really quick to reply over email and have consistently given clear explanations when I've asked clarifying questions. The fees charged are in-line with other local firms (not the cheapest but reasonable and fair given the service provided) and we value the no-sale no fee offer although we understand this is exclusive with Bradleys. Lastly, it's been brilliant that we could complete all paperwork remotely, the onboarding experience was smooth and quick.
Knowledgeable and clear
Knowledgeable and clear, really friendly and responsive.
Professional and reassuring
I cannot recommend Kitson Boyce highly enough. From my very first contact through to the completion of all the paperwork, they were professional, knowledgeable and incredibly supportive.
The whole team was reassuring throughout the process, taking the time to explain everything clearly and ensuring I always knew what was happening. They were approachable, responsive and efficient, making what could have been a stressful experience feel straightforward and well managed.
Their attention to detail, excellent communication and genuine care gave me complete confidence from start to finish. Nothing ever felt like too much trouble, and I always felt that my best interests were their priority.
If you're looking for a firm that combines professionalism with kindness and exceptional customer service, I would wholeheartedly recommend Kitson Boyce.
Do what you need whilst being a…
Do what you need whilst being a pleasure to deal with..
I can not fault the service I received…
I can not fault the service I received from Jayme it was top notch. Thank you.
I Contacting the company at such short…
I Contacting the company at such short notice due to relocating, they dealt with my case with little paperwork I had to help me. My solicitor worked endlessly to get all needed and due to her work and professionalism and service. After all done, I had a pleasing and successful result. Very happy with the service, would recommend it to anyone.
Prompt and efficient service received…
Prompt and efficient service received from Ellie-Louise with our house sale
I’ve read the other reviews . Not my experience.
I’ve read the other reviews . I found the opposite with Isobel Armstrong . Totally on task had my back all the way . I’d totally trust her to do a conveyance for me again . I never had to chase her she just got on with it. She’s a credit to Kitson Boyce .
Experience Review
I found the team to be very friendly and helpful. The process was smoothly run and efficient
Excellent service from start to finish
I am extremely pleased with the service I received. My solicitor and Legal assistant, were professional, knowledgeable, and supportive throughout the entire process. They kept me informed at every stage, explained everything clearly, and were always available to answer my questions.
Their attention to detail, efficiency, and dedication gave me confidence from start to finish. I truly appreciated their hard work and commitment to achieving the best possible outcome for me.
I would highly recommend their services to anyone looking for reliable, approachable, and professional legal representation. Thank you for your excellent support and outstanding service.
A LOVELY SOLICITORS
When I found out that I would have to have a solicitor involved with my employment decision, I thought OMG. With lots of trepidation, but I attended my first meeting on Microsoft Teams with Rory, he was extremely professional and helpful. I made several phone calls to Gemma who was really lovely towards me and put me so at ease with my case explaining everything from start to finish thank you so much for all you do. I also needed to speak to Jayme who dealt with an issue I had. I have never been treated in such a lovely manner which all the staff have at Kitsons. I would use them for anything I need a solicitor for SO A BIG THANK YOU TO ALL OF THEM. X
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