Kiwi House Sitters Avaliações 

Goat Died Whilst in Care of Sitt & Wilful Damage to Home.
Review covers
1.Calibre of sitters KHS allow.
2. Complaint process.
This is not the forum to dispute liability. However, to give an accurate picture it is necessary to document the events so that readers can form their own opinion.
If a sitter is given a warning, full disclosure needs to be given to homeowners to enable an informed choice.
The sitter has had involvement with the police. I have urged KHS to obtain a police report. I feel that they have a moral responsibility towards their homeowners.
I have used KHS many times with great experiences.It it is was when things went wrong, that my disillusionment began.
Their decision was to give only a warning to the sitter & to let him remain on their platform thereby exposing others to him.
Complaint Process- My concerns on the sitter are below. I was not given the opportunity to see his full response. Complaint process should allow both parties to have this opportunity.
I have no gain in lying or exaggerating. The loss of my goat was enough let alone what we found when we got home.
Conversely, the sitter has motivation in lying. He wants to stay on the platform. His reply to my email requesting he vacate was that it would leave him homeless. Obviously ,he is not going to admit to anything.
- Goat gained access to the chicken run, ate the chicken food and died. The only way this could have happened is that the sitter did not lock the 2 latches on the gate into the chicken run. He admitted to a friend that he had not done this. Sitter now argues that he was not instructed to lock both latches. No need to give instructions on this- the first rule on any rural property is leave gates as found. When I showed him the property, I took him into the run and on both entry and exit locked both latches. I did not instruct him on any other gates/ doors on the property yet he managed to lock these but for some obscure reason thought it was ok to not properly lock the gate into the chicken run.

I did not give him an option to choose to lock it. This was negligence. Sitter has twisted this as to the instructions I gave on containing the chickens, which involves a different entrance. No previous sitters have struggled with this basic concept.

KHS response to this was that ' while I had raised significant concerns about the sitter not following instructions ( which may have contributed to the incident which occured)……….It is indisputable, not “MAY HAVE” that the failure to lock the gate correctly is how the goat gained entry. That is exactly why we had 2 latches, to prevent the goats leaning on it and it opening. There is no other way.
-Sitter was not happy at being asked to vacate and proceeded to damage our home.
- 3 hours after vacation there was a very very strong fishy reek throughout the entire home. This was not a cooking smell. I mention time frame to confirm that it can only have been caused by the sitter.
-Friend gagged on entering our home that day. 2 other independent friends called & they both contacted me in that the smell was ' really strong and bad".
-Windows left open for days. A commercial cleaner was called. They shut it up and deodorised it over 24 hours but could not expunge the smell totally.
Returned home 3 weeks later. Smell still present.
- LInen thrown out as smell had permeated it. It was disgusting. Took rest to commercial laundrette.
Washed all the walls 2x and 80% of the ceilings.Smell still lingered.
-Pastry brush found totally coated in thick oily fish smelling substance . A brush points to the paste being brushed around the home.
- Chopping boards, plastic & wooden utensils were disposed of as we could not get them clean.
- Contacted 3 scientific laboratories as I wanted the brush tested to determine the produce. It was nothing we had ever come across.
Day 1 of our return, washing machine stopped.Repairer found a nail had gone through. Loose connection leaking under the sink. Plumber called. I do not believe these are ' coincidental".
- 3 pairs of gloves slashed. In perfect condition when we left- not wear and tear. Concerning behaviour. Only sitter could have done this. Photos sent to KHS

- Home left in immaculate condition, everything was working.
When we met the sitter, the day before departure, I told him that I was getting the house immaculate for him. He replied that he was not too bothered by this. It is our home & it is not his decision as to how it is kept. He reflected his beliefs in the state he left it.
KHS response ' the actions you believe the sitter undertook while in your home, we dont have enough conclusive evidence to ban them from the platform at this time".
I did not dream these up.
Dead pet, failing appliances, reek through house
slashed gloves is not enough conclusive evidence?? KHS are happy to retain sitter. That alone is a huge concern

The platform seems OK at first but support is extremely weak. We had a very mixed/ negative experience with a sitter, but I didn't post a review immediately because we were waiting to try to resolve payment for a bad scratch on our vehicle. The review period expired with no notification, and apparently it's a hard limit. The review character limit is also ridiculously low. I already had the review drafted and it took me hours to get it down to the limit, but then I was unable to post! Every part of the experience, including interaction with support, was sub par.

Proven website with many satisfied Sitters and Homeowners. Largest and most popular so, lots of variety in available sits. Really positive vibe from Co and excellent website. Have been housesitting for 2 years with most of my work from this site. Thank you Kiwihousesitters 🥰

I would say the site is a good Idea. and we have used them in the past with zero issue However I have been looking for someone to house and pet sit since September and without exaggeration I can say that of the over 50+ messages I have sent out so far EVERY SINGLE one has replied with "We are already booked for that time" or "We are not available at that time or in that AREA DESPITE. Me checking the availability on their calendars and setting my search parameters for my location..... Its infuriating when i also got a message with "Lol sorry we are already booked THANKS for this message its reminded me i need to update the calendar" despite me reaching out to Kiwi House Sitters who told me that their Calendars update automatically so one of you is lying. Sort it out

I have just been bailed on with barely four weeks notice, over the Christmas period.
While this has totally stuffed me around, there is zero grief caused for the people who cancelled on me, or the company itself.

I absolutely wouldn’t trust this company.

It was so easy to set up and what a great way to make sure your house and fur babies are being looked after. Saves us heartache and money having to put them in a kennel and cattery and peace of mind they are in their own home.

Dog sitters I had have always been excellent. They look after my dog and house greatly so no complaint.

As house sitters we find Kiwi House Sitters a very user friendly website. It is easy to navigate, find sits for the dates we need and communicate with house owners. On the rare occasions when we have had no response to house sitting ads, KHS always send a message explaining why this may have happened. We have used this website for over five years now and are very happy with it and the number of sits we have secured!

I have used this agency many times over many years. Every time the service has been excellent - fast and effective. The sitters engaged have been wonderful - no problems and we have been most grateful to them. Over all experience gets top marks from us, and hope to use them more in the future.

I have used Kiwi House Sitters many times and think they provide a fabulous service. We have always received many applications even at the last minute and had multiple sitters we would consider - spoilt for choice in fact. We recommend the service to others and have met some wonderful like minded people over the years.

The platform is wonderful and we have met the greatest people and animals. We have a new property yet will continue to house sit to help people out, get to hang out with some fury friends and in new places to explore! Thank you Kiwi House Sitters!

We have been members of Kiwi House Sitters since 2017 and it has been an awesome experience. Faultless service and every property (and we have done over 50 Housesits, many repeat properties) has been interesting. We have made good friends along the way.
We highly recommend Kiwi House Sitters as a reputable professional and friendly service.
Monica & John Page.

I have used Kiwi Housesitters for approx seven years. I have had a variety of sitters, all but one have been excellent.
They have looked after my dog, garden and house to a high standard.
The one exception left my dog over night, I found it hard to mention in it in my review.

We have found Kiwi House Sitters to be a highly professional website. It is also a very user friendly website and very informative. I recommend KHS very highly.

Easy to use site and great outcomes had by us and our housesitter.

Fantastic website to use easy to set up your profile .
I have been a member for many years and its always been a great experience

I have only had great experiences with Kiwi House Sitters. Their website is very easy to use, their system of reviews and star rating of sitters is reassuring, and the 'blind' review system between sitter and house owner, whereby each party can't see what the other has written until both reviews are submitted, ensures honesty. I've met some wonderful people through this site, and my house and pets have always been extremely well looked after. I highly recommend this service.

We have had 15 housesitters sourced through the Kiwihousesitters site since 2022, and never had a bad experience. Most of the sitters have the 3 dogs following them out the door when they leave!! The period of the sits has varied from a few days to 3 months.

Kiwi house sitters is the best house sitting platform I have been on. They have lots of houses for you to sit and if you do well you get a positive review. I have been on other house sitting platforms and this is the best platform. All the latest house sits are on this site.
If you are looking for a house sitter or you are looking for a house sit job then this is the best site to be on.

As a housesitter that's completed 4 sits we can say with confidence this is a fantastic site to use. Any questions we had regarding the process of setting our selves up were answered quickly and efficiently. The process for sitters and property owners is set up to protect both parties, the site is very user friendly and the app kept us updated along the way. We will continue to use this site over any others based on our fabulous and positive experience.