The Knife Merchant has the specialized equipment you need for breaking and disassembly,all in one place. Wether you are actually in the slaughter or food industry,or you are looking for something more... Ver mais
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Veja o que dizem as avaliações
Order hasn’t been delivered. It’s almost 2 weeks over the due date. I believe the issue is with Fedex however I’ve sent multiple emails to knife merchant customer service with no reply.
EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again! I haven't heard anything about the shipping of my knife (which is meant as a present)... Ver mais
A empresa respondeu
The Knife Merchant was a great company to do business with! Ordered the Victorinox NiroFlex 2000 metal glove as a gift. Quality, well made product. Originally ordered a size medium, but that was slig... Ver mais
Detalhes da empresa
Escrito pela empresa
Providing professional advice on kitchen cutlery, cookware, baking and pastry supplies and more.
Informações de contato
3203 Regal Dr, 37701, Alcoa, Estados Unidos
- 800-714-8226
- sales@knifemerchant.com
- www.knifemerchant.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
i was satisfied by the offer
i was satisfied by the offer, price and shipping.
Nice people / NO TAX / free shipping
Nice people / NO TAX / free shipping. Thank You. !!!
I received exactly what I ordered
I received exactly what I ordered. I received it in a timely manner.
Perfect transaction
Perfect transaction - they shipped my order the same day and it arrived just as expected. They even called me to make sure my ship to was correct since it was different from my billing. What a refreshing experience!
No shipping info after 13 business days
EDIT: RECEIVED MY ITEM and had a great customer service experience. Would definitely buy from here again!
I haven't heard anything about the shipping of my knife (which is meant as a present) and even though it said international shipping would take between 5-10 business days, we are on 13 business days and I have yet to receive a tracking number or anything.
Order ID: 151859
Purchased June 22nd
I have emailed customer services yesterday but have not heard back.

Resposta da The Knife Merchant, LLC
Prompt shipping & packages very well
Prompt shipping & packages very well! Great experience.
No concerns
From ordering to shipping both were smooth and painless. Knifes arrived on time and perfect gift
Ease of ordering
Ease of ordering, enough information on website to make informed decisions, great pricing!
I love the knife it’s very sharp and…
I love the knife it’s very sharp and well balanced
Good customer service
I got the wrong item first time sent an email to inquire about an exchange and the customer service were prompt on answering and sending replacement of the right item and return laboe to send back the wrong one
Thanks
You guys are always great
You guys are always great. I send all my friends and colleagues to you. Whether I'm buying for myself or as a gift I never really look anywhere else for my knives and accessories. Prices are always great and the service is as well.
-Frank Imbarlina
Chef-Owner
SRQ Cured
Solid seller
Solid seller, excellent packaging.
Item absolutely flawless
Glestain is a knife that anybody who values precise and effortless cutting should get.
I have purchased from Knife Merchant…
I have purchased from Knife Merchant many times. I like that they are a family operation and carry many styles and brands of fillet knives I use in Alaska for fishing. Great service, prompt shipment
Good selection and knowledgeable…
Good selection and knowledgeable service of there products , the owner a chef is very helpful , free shipping when spend a certain amount and products were delivered pretty quickly . Recommend them for your culinary needs
The Knife Merchant never disappoints
The Knife Merchant never disappoints, I have purchased from The Knife Merchant since the nineties, when chef Borg sent me xeroxed paper for a catalog:)
Knives, cookware, pastry supplies, top notch products and service. Thank you.
Outstanding customer service.
Outstanding customer service.
Excellent selection of products
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