LA' BELLO BEAUTY Avaliações 230

O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Purchased couple wigs they still have not arrived over month now and no-one is responding to emails or comments for help on social media. Terrible service and this is thief, DO NOT USE, THEY ARE COMMI... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a wig over three and a half weeks ago, and it still hasn’t been delivered. I have emailed the company and sent messages on Instagram multiple times, but I have been completely ignored.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love my hair I’m not disappointed at all, but I didn’t like the fact that I had to wait for almost three months for the package, the waiting caused frustration. Y’all stated that delivery time from... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First class hair and beauty company. I love this company because their products are first class, fantastic quality at affordable prices. They are also very efficient with shipping/delivery to ensure c... Ver mais

Detalhes da empresa

  1. Loja de perucas
  2. Fornecedor de Extensões Capilares

Escrito pela empresa

LA 'BELLO BEAUTY is the No.1 retailer of Luxury ready-to-wear Wigs. You simply will not find a retailer with a more diverse catalogue of wigs in Europe.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

230 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I haven't received my parcel up until…

I haven't received my parcel up until now, so I don't know what to say

Thanks

2 de janeiro de 2023
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi Rhoda,

We sincerely do apologize for your experience with us.

Could you please send an email to help@labellobeauty.com for us to look into this further.

Looking forward to your email.

Avaliado com 2 de um total de 5 estrelas

I placed an order on the 30 of…

I placed an order on the 30 of December, two weeks later I’m still waiting I’ve sent 2 emails asking when should i expect my order no reply it’s my first time ordering, your customer service needs improvement.

30 de dezembro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for the delayed response. Please be assured we are rectifying the delay with your order.

Avaliado com 5 de um total de 5 estrelas

Great quality!

The wig came right on time and it's BEAUTIFUL! I bought a synthetic wig and it looks beautiful, you can barely tell it's a synthetic one! I'll buy more!

9 de janeiro de 2023
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Resposta da LA' BELLO BEAUTY

Hi, thank you so much for your five-star review. We are glad to hear you love your wig. We appreciate your business and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Fast delivery and good value for money

This was my first wig and I was just gonna use the wig as a test to see if I wanted to order one for prom in the summer and I was surprised to see how nice it was. For context I bought the Brandi wig.

21 de dezembro de 2022
Avaliação não solicitada
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Resposta da LA' BELLO BEAUTY

Hi, thank you so much for your five-star review. We appreciate your business and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

I bought the Malika wig

I bought the Malika wig, it does not look like the photo on the website. The highlights are a lot lighter than expected and the wig is not suitable for everyday wear. It looks more like a costume wig. I have spoken to customer services by emai, and sent them photos of my wig. Nothing has been done and they claim the highlights are darker in the photo due to the lighting. This does not appear to be the case because the wig looks substantially different on the website. Nowhere on the website do I see that colors may vary.

27 de novembro de 2022
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Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. A replacement order will be sent right away. Thank you for your patronage, we appreciate your business.

Avaliado com 1 de um total de 5 estrelas

I never received my order and I…

I never received my order and I couldn’t get anybody on the phone.
Really disappointed by my experience with this brand.

12 de dezembro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi Natasha, your order is currently in transit to your location. We apologise for the lengthy delivery period, international orders tend to take a while. You can always contact us via email - Help@labellobeauty.com or social media platforms - @labellobeauty.

Avaliado com 1 de um total de 5 estrelas

Items not received yet

Items not received yet. It’s taking too long

25 de novembro de 2022
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Resposta da LA' BELLO BEAUTY

Hi, thank you for your review. We sincerely apologise for the delay and inconvenience caused. We can confirm your order has been delivered, we will work towards improving our delivery service.

Avaliado com 1 de um total de 5 estrelas

I ordered a wig 10 days ago and I still don’t have it…

I ordered a wig 10 days ago and still haven’t received it. The communication from their customer service is so bad and they’re still making me wait for a wig I ordered a very long time ago.

5 de dezembro de 2022
Avaliação não solicitada
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Resposta da LA' BELLO BEAUTY

Hi Rosie, we sincerely apologise for this experience. We can confirm your package has been delivered. Thank you for your patronage, we appreciate your business.

Avaliado com 1 de um total de 5 estrelas

It’s been 2 weeks and I’m still waiting…

It’s been 2 weeks and I’m still waiting for my order to be delivered.

6 de dezembro de 2022
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Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for the delay and inconvenience caused. We can confirm your order has been delivered, we will work towards improving our delivery service.

Avaliado com 1 de um total de 5 estrelas

Sender doesn’t give any information…

Sender doesn’t give any information about shipping, contacted them twice and received generic response. Still waiting for order to arrive and ordered 8 days ago.

27 de novembro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. We can confirm that your package has been delivered.

Avaliado com 2 de um total de 5 estrelas

Their customer service is ridiculous

Their customer service is ridiculous! They barely responded to my emails and I had to keep chasing them for a refund for almost 2 weeks.

20 de novembro de 2022
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Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. We appreciate your business and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Item looks even better,very full wig,shipping to Norway didn't take long,very happy with the product and I'm definitely buying from them again

4 de novembro de 2022
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Resposta da LA' BELLO BEAUTY

Hi, thank you so much for your five-star review. We appreciate your business and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

Looked matt and shiny at the same time

Looked matt and shiny at the same time, I know doesn’t make sense.Also I knows it’s synthetic but I’ve seen better for cheaper. Also I paid for quick shipping but it took longer.Will never buy again not for me!

28 de outubro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, Thank you for your review. We sincerely apologise for the late delivery and for not meeting your expectations regarding the quality. We will work towards improving our service and product quality. We appreciate your business and hope to see you again.

Avaliado com 1 de um total de 5 estrelas

Not big head friendly.

I purchased a wig, there was no picture of the wig without being on someone's head in a posed pic, so you couldn't see how big the closure was or how the wig would come looking. There was also no information about the size of the closure. My biggest qualm though is it says it 'fits any head size' in the description, this is a bold statement to make for a business that doesn't do returns. This is one of the smallest wigs I've ever tried, it couldn't get around my hair never mind my head. There needs to be info on cap circumference and closure size. The wig is useless to me , waste of good money.

28 de outubro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, Thank you for your review. We sincerely apologise for the inconvenience caused especially with the wig size.We will work towards improving our service and product quality. We appreciate your business and hope to see you again.

Avaliado com 5 de um total de 5 estrelas

Promptly sent out hair

Promptly sent out hair. Thank you

5 de outubro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

I love LA'BELLÓ beauty wigs!!!

I love LA'BELLÓ beauty wigs!!!! Good quality and totally inexpensive. The curly wigs are great bc you don't have to worry about a part or the hair line. It just looks REAL!!!!

3 de outubro de 2022
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Resposta da LA' BELLO BEAUTY

Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

Was disappointed with the quality of…

Was disappointed with the quality of delivery

8 de outubro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for any inconvenience experienced. We will work towards improving our delivery service.We appreciate your business and hope to see you again soon!

Avaliado com 5 de um total de 5 estrelas

Monica Wig

Oohh this wig is so silky and soft! Really gorgeous colour.

7 de setembro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, thank you so much for your five star review.We appreciate your business and hope to see you again soon!

Avaliado com 1 de um total de 5 estrelas

I have waited over a month and owner…

I have waited over a month and owner said the wig hasn’t even been processed yet. No confirmation number, no tracking number, and it has not even been sent. I usually am never one to complain but this is almost a scam. So disappointed and will be telling family and friends to steer clear of this company from here on out.

2 de setembro de 2022
Avaliação não solicitada
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. Please kindly reach out to help@labellobeauty.com via email to assist you with this.

Avaliado com 2 de um total de 5 estrelas

The wigs took almost 3 weeks to arrive…

The wigs took almost 3 weeks to arrive and When the wigs arrived it just did not fit me in terms of colour and the only wig I liked was too small for my head. I messaged to return them for refund but they said they don’t accept refunds now am stuck with the wigs :(

30 de setembro de 2022
logotipo da LA' BELLO BEAUTY

Resposta da LA' BELLO BEAUTY

Hi, we sincerely apologise for this experience. We maintain a no return/exchange policy for hygienic reasons, we are sorry for any inconvenience caused.

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