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Laines London Avaliações 377

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can't say enough about the customer service, we had a very tight time line for my daughters wedding. The Laines team got my order to Canada in record time! The slippers are absolutely beautiful!... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service & communication via email were excellent. The quality of the softie slippers with sewn on brooches is perfect. The organza bag with the slippers looks very expensive. My daughter lov... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

I saw these slippers worn by a celebrity in a magazine shoot, and thought they were a bit of me! After a bit of research I found Laines London, it’s taken me a while to order them as they’re a bit in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So impressed with the customer service (thank you Chantelle) - the gift id sent to my friend had gone missing via Royal Mail. She investigated and sorted it out and reordered without hesitation. I am... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Alta Costura
  2. Loja de Calçados

Escrito pela empresa

Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

377 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Gold softie slippers …

Customer service & communication via email were excellent. The quality of the softie slippers with sewn on brooches is perfect. The organza bag with the slippers looks very expensive. My daughter loved then.

22 de junho de 2026
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Resposta da Laines London

Thank You so much - your custom and feedback is greatly appreciated :)

Avaliado com 5 de um total de 5 estrelas

I can't say enough about the customer…

I can't say enough about the customer service, we had a very tight time line for my daughters wedding. The Laines team got my order to Canada in record time!
The slippers are absolutely beautiful! I can' wait to see the bridal party wearing these while getting ready.
Thank you!

29 de maio de 2026
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Resposta da Laines London

Thank You so much - your custom and feedback is greatly appreciated :)

Avaliado com 5 de um total de 5 estrelas

Love Laines slippers

Love Laines slippers. I don’t want any other on my feet and the service is always great 😊

23 de maio de 2026
logotipo da Laines London

Resposta da Laines London

Thank You so much - your custom and feedback is greatly appreciated :)

Avaliado com 4 de um total de 5 estrelas

I love the design - it’s unique, funny and pretty cool!

I saw these slippers worn by a celebrity in a magazine shoot, and thought they were a bit of me! After a bit of research I found Laines London, it’s taken me a while to order them as they’re a bit in the pricey side, and I chose to have the badges sewn on, which I feel this was the right decision. I also decided to size up as I was ordering online and I’m glad I did, I think the slippers will mould to my feet as I use them, but it was definitely a squeeze to get my foot in and I have very narrow feet! Overall I’m very pleased with my order, I can’t attest to how they last over time/wear, but they were what I was hoping for, and are very unique! They also came quicker than I expected as having the badges sewn on takes a little longer.

25 de maio de 2026
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Resposta da Laines London

Thank You so much - your custom and feedback is greatly appreciated :)

Avaliado com 5 de um total de 5 estrelas

Love Laines London

Products are fantastic quality. Well packaged with quick delivery. Couldn't ask for more.
Love everything Laines

21 de maio de 2026
logotipo da Laines London

Resposta da Laines London

Thank You so much - your custom and feedback is greatly appreciated :)

Avaliado com 5 de um total de 5 estrelas

Very helpful when i messed up the…

Very helpful when i messed up the address. Everything beautifully packed. I love this brand

19 de maio de 2026
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Resposta da Laines London

Thank You so much - your custom and feedback is greatly appreciated :)

Avaliado com 5 de um total de 5 estrelas

Beautiful slippers

Beautiful slippers , Quick delivery of slippers which were neatly wrapped in tissue paper. It was a delight to open the box and see the beautiful slippers Will certainly order again . Thank you staff of Laines london

9 de maio de 2026
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Resposta da Laines London

Thank You for your lovely feedback - it is truly appreciated :)

Avaliado com 1 de um total de 5 estrelas

I placed an order on 23/05

I placed an order on 23/05 , the money is gone out from my account , and that is it there no updates whatsoever , I emailed customer service , they are not answering back , so I don’t think I will buy again from them , very bad customer service

23 de maio de 2026
Avaliação não solicitada
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Resposta da Laines London

Hello Tara,

Having checked your emails - I can see you emailed the team Sunday evening at 16.32 (sadly the team do not work on weekends) but we did however reply Monday afternoon to confirm your order had been shipped.

We would like this think a reply in less than 24 hours is very good customer service and feel this review is rather unfair

We do hope however you love your handmade product which is a 5-10 working day shipping time as stated on the website

Kind Regards

Chantelle

Avaliado com 5 de um total de 5 estrelas

Love these!

Love these! Amazing quality, they fit great and they make me smile everyday! I really hope I’ll be able to purchase closed toe versions in the winter! Just what I’ve been looking for! Thank you! :)

10 de maio de 2026
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Resposta da Laines London

Thank You for your lovely feedback - it is truly appreciated :)

Avaliado com 5 de um total de 5 estrelas

Very helpful customer service …

Very helpful customer service lovely product
I had to return first pair of slippers as the were not big enough
Return was stress free and replaced very quickly
Excellent service. 10/10

4 de maio de 2026
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Resposta da Laines London

Thank You for your lovely feedback - it is truly appreciated :)

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect! Nice slippers :)

3 de maio de 2026
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Resposta da Laines London

Thank You for your lovely feedback - it is truly appreciated :)

Avaliado com 5 de um total de 5 estrelas

I ordered a black cape a while back and…

I ordered a black cape a while back and get so many compliments on it when I saw another colour in sale 70% off I couldn't help myself. Such great quality and a lovely company to order from.

28 de abril de 2026
logotipo da Laines London

Resposta da Laines London

Thank You for your lovely feedback - it is truly appreciated :)

Avaliado com 5 de um total de 5 estrelas

So impressed with the customer service…

So impressed with the customer service (thank you Chantelle) - the gift id sent to my friend had gone missing via Royal Mail. She investigated and sorted it out and reordered without hesitation. I am so grateful as I wanted this to arrive in time for my friend’s hen do - and she has made this happen. Best slippers ever btw - well worth the money, my one’s a friend got me 6 months ago make me go ‘ahhhhh’ every night I put them on!

18 de maio de 2026
Avaliação não solicitada
logotipo da Laines London

Resposta da Laines London

Thank You for your lovely feedback - it is truly appreciated :)

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