It took two weeks for Lampsy to send me the two lights I ordered, so long that I ended up thinking I was being scammed like some of the reviews I read on here. They did arrive eventually, but one of t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Avoid at all costs. Sadlydidnt check reviews before I placed my order . Goods didn’t arrive. Real difficulty contacting firm. They did reply to live chat but kept promising ‘ next week ‘ . Eventuall... Ver mais
I ordered a £150 floor lamp from Lampsy more than 3 weeks ago. Nothing has arrived, and the tracking information incorrectly says delivery has been attempted (I called the parcel company, it hasn't).... Ver mais
Ordered light pendants over a year ago and just ordered a lamp to match in January. Found it easier to collect the goods (I live locally). Lampsy warehouse has moved from Bridge of Don to Kinellar. C... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delighted with my purchases
Delighted with my purchases. Look more impressive in reality compared to the website. Would recommend.
Quick delivery and item is as described…
Quick delivery and item is as described and as photographed! Very happy.
Excellent service
Excellent service. Lights arrived as arranged and I was very pleased with the quality of the wall lights.
Purchased outdoor electric gate lights
Purchased outdoor electric gate lights. Looked perfect, arrived on time. Couldn't get what we needed anywhere else
Good quality product arrived promptly
Good quality product arrived promptly. I had been struggling to source this product and several have arrived from other vendors that weren't good enough quality. First time with Lampsy and boom, a good quality sample arrives. Thanks
Lampsy beautiful globe lights arrived…
Lampsy beautiful globe lights arrived quickly and did not disappoint. They are absolutely gorgeous, just want I wanted. Stylish and simple, just right!
We brought 3 lights great service and…
We brought 3 lights great service and packaging
Absolutely love it
Absolutely love it. Beautiful lights and quick delivery. Will definitely order some more soon
Just amazing 👏😍so funky love them we…
Just amazing 👏😍so funky love them we bought 8 all together ❤they are the main part of our chandelier in our hall ❤
Outdoor hanging lamps. …
Recently purchased two "Sponge 20"outdoor rechargeable hanging lamps.
I'm really pleased with my purchase. Easy to order and arrived promptly.
Love the fact that you can have 3 different levels of light. Good idea!
I've used them rather a lot so far and haven't had to recharge them yet.
You can move the toggle up and down to allow different hanging lengths.
I personally think they are great and fab value for money
Excellent service
Excellent service, well packaged, promptly delivered, great pendant looks far more expensive than it was. Will definitely purchase more from this site.
Great company and great products
Great company and great products, just waiting to install but really pleased with the quality.
I’ve just received my lights , very quick delivery especially during this difficult time
I haven’t opened my package as yet as I’m in the middle of a renovation project which is not ready for the light fittings as yet , but I’m sure my lights will look lovely and I will post a picture in due course on my blog
Buyer beware - Lampsy is not trustworthy
I wish that I’d never bought any products with them. At this point I just want a refund. I ordered three light fittings with Lampsy on 1 July under the understanding that they would arrive in a couple of days. When nothing arrived I emailed to ask where my products were. Customer service told me that two of my products were only available for pre-order (I wasn’t aware of this on purchase) and that they didn’t have an eta for their dispatch. Although my other product was in stock and ready to go, they refused to send it out without the other two products which currently have no eta. I could get these products in 2022 for all I know.
Now customer service aren’t responding to emails despite having promised to get an eta for me a couple of weeks ago. I do worry that I’ve been scammed and that this company isn’t legit. I wouldn’t recommend this company to my worst enemy. They’ve added quite a bit of stress to my house move - stress that isn’t necessary!
Update: we have now received all of our products and they are of lovely quality and look wonderful. However, after the stress that we went through with Lampsy, we will NEVER shop with them again. Their customer service was awful all the way through to the end.

Resposta da Lampsy
Received a faulty lamp 5 months after…
Received a faulty lamp 5 months after having ordered it as the date for delivery kept getting pushed back due to stock issues. Was pushed back at least 3 times. Have contacted customer services and keep getting ignored. Have been waiting another two weeks for a response.

Resposta da Lampsy
Excellent service arrived promptly…
Excellent service arrived promptly looks really nice looking forward to having it fitted very pleased with my purchase
Worst customer service I have experienced
I ordered from Lampsy on the 15th June, the delivery was posted as 3-5 days. I have spent £318 on lamps and bulbs. I chased the order up and was told the items would be delivered 24/25 June, nothing delivered. I have sent 3 further emails with no response. Worst customer service I have ever dealt with, do not ignore customers, keep them updated! I am hoping this post will generate some form of response.

Resposta da Lampsy
I wish I had read these reviews first….
I wish I had read these reviews before I placed my order as I wouldn’t have ordered from this company.
Order was late… then bulbs were missing. Told they were out of stock at the time I placed my order… they weren’t. In fact this dispatch docket says they were in my parcel. They weren’t. The company has my money and I don’t have my goods.
Customer service communication is poor and slow and not at all helpful or even try to find a resolution.
Avoid

Resposta da Lampsy
Still waiting for my delivery that was…
Still waiting for my delivery that was meant to take 5-7 days.... 2 weeks later. I understand companies are struggling under Covid, but my order hadn't even been processed in that time. I got a message saying it would be delivered yesterday, except the delivery company still haven't received the parcel from Lampsy.

Resposta da Lampsy
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







