Julie made the process of ordering my new bed and mattress so easy and exceptional. Her help and advice helped me so much in making my choice. The time she spent answering my questions and advising me... Ver mais
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Veja o que dizem as avaliações
Louise was very helpful from the moment we walked in. We explained the mattress we wanted had been discontinued so she showed us around the various options that were similar. No pressure, left us alon... Ver mais
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Nice showroom with loads of beds. The staff are friendly and knowledgeable but not at all pushy. We were encouraged to try any beds we wanted and then left alone to do so. Any questions were dealt wit... Ver mais
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I would make this 3.5 stars if I could. The product we bought looks to be ideal, but time will tell. The ordering experience was straightforward & the courtesy call afterwards was appreciated. We were... Ver mais
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Detalhes da empresa
Sobre Land of Beds
Escrito pela empresa
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Informações de contato
98 Chester Road, WA6 0DW, Helsby, Reino Unido
- 01928 242829
- www.landofbeds.co.uk
4,7
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely fantastic service delivered…
Absolutely fantastic service delivered by Land of Beds over the past few days whilst looking at ottoman bed frames, choosing upholstery and selecting mattresses. Louise provided excellent customer service, was highly responsive - initially via live chat - and supported my final choices by emailing lots of photos of fabrics to suit my colour scheme. Highly recommend Land of Beds.
26 de julho de 2026
Avaliação não solicitada
Resposta da Land of Beds
Thank you, Jeanette! We're so pleased to hear Louise made your visit such a positive experience. We'll be sure to pass on your lovely feedback to her. Enjoy your new mattress and pillows!
Julie who was so helpful in processing…
Julie who was so helpful in processing the order when the online service faltered
26 de julho de 2026
Resposta da Land of Beds
Thank you, Peter! We're delighted Julie was able to help when the online ordering hit a snag. We'll be sure to pass on your kind words to her. We really appreciate your feedback.
Easy to navigate website
Easy to navigate website, just waiting for my bed to get here so I can have a good night's sleep.
23 de julho de 2026
Resposta da Land of Beds
Thanks, Patricia! We're so pleased you found our website easy to navigate. We look forward to serving you again in the future.
Resposta da Land of Beds
Thanks for choosing Land of Beds and for taking the time to leave a review: We’re thrilled to hear you had a great experience: We look forward to welcoming you again in the future.
Excellent service from a lovely helpful…
Excellent service from a lovely helpful lady (JULIE) who was very capable of answering all my questions - she was not at all pushy - guided me throughout every step of purchasing a new bed - I had so many questions to ask - nothing was too much trouble for Julie to answer - she put my mind at rest with all her incredible knowledge - it was a pleasure to deal with her for start to end - thank you so much
24 de julho de 2026
Resposta da Land of Beds
Thanks, Kathleen! We're thrilled to hear Julie made your bed-buying experience so easy and enjoyable. We'll be sure to pass on your lovely feedback to her - she'll be delighted to hear it.
The customer service I received was…
The customer service I received was very good. Helpful, friendly and quick service.
21 de julho de 2026
Resposta da Land of Beds
Thanks, Valeri! We're really pleased to hear you received helpful, friendly and prompt service. We appreciate your support and look forward to serving you again in the future!
Easy to deal with
Easy to deal with. Reasonable price with a wide choice of mattresses. Delivered very quickly and communication throughout was excellent. Absolutely no issues. Mattress appears great….cant wait for bedtime!
20 de julho de 2026
Resposta da Land of Beds
Thanks for leaving a review! We're delighted everything went smoothly, from choosing your mattress to the speedy delivery. Ee look forward to welcoming you again in the future.
First Class all round
First Class all round. Great selection of beds at great prices coupled with a very friendly helpful customer services. Highly recommended
23 de julho de 2026
Avaliação não solicitada
Resposta da Land of Beds
Thank for choosing Land of Beds, Andrew, and for taking the time to leave a review. Your recommendation means a great deal to us. Enjoy your new bed, and we look forward to helping you again in the future.
Friendly delivery staff
Friendly delivery staff, Darren and Tony were brilliant, so helpful, delivery was on time.
23 de julho de 2026
Avaliação não solicitada
Resposta da Land of Beds
Thanks for choosing Land of Beds and for taking the time to leave us a review, Ken. We really appreciate your kind feedback and are delighted to hear you had a positive experience. We look forward to welcoming you back in the future.
Early days, but hoping for the best!
I would make this 3.5 stars if I could. The product we bought looks to be ideal, but time will tell. The ordering experience was straightforward & the courtesy call afterwards was appreciated. We were taken by surprise to be told when our delivery date & time would be. We had hoped we would be able to discuss & agree upon that over the phone, but it wasn't the case. We were disappointed that there was no opportunity to request delivery and assembly of our sofa bed, even at an additional cost to us, which we would gladly have paid. There are always ways around these things tho, so basically, so far, so good 🤞
20 de julho de 2026
Resposta da Land of Beds
Thanks for taking the time to share your feedback, Denise. We're pleased to hear the ordering process was straightforward and that you appreciated the courtesy call. We also appreciate your comments about the delivery arrangements and assembly option, as they help us understand where we can improve.
Charley was very helpful
I was needing a little help to buy a mattress for my daughter, having already bought a total new bed from you for our spare room. Charley was very helpful and the two orders have now been combined into one delivery. Here’s hoping all goes smoothly on delivery day!!
20 de julho de 2026
Resposta da Land of Beds
Thanks for your continued support, Jill. We're really pleased Charley was able to help and arrange for both of your orders to be delivered together.
Delivered in just 5 days
Delivered in just 5 days, well under estimated delivery time BRILLIANT!
17 de julho de 2026
Resposta da Land of Beds
Thanks for the feedback, Ron! We're delighted your order arrived even sooner than expected. Enjoy your new bed, and we look forward to helping you again in the future.
Resposta da Land of Beds
It’s great to hear you were kept well informed throughout your order. Thanks for your kind feedback and for choosing Land of Beds. We really appreciate your support.
Very comfortable nights sleep.
3 de junho de 2026
Resposta da Land of Beds
Thanks for choosing Land of Beds and for leaving us a review. We're delighted to hear you're enjoying a very comfortable night's sleep. We hope you continue to sleep well, and we look forward to welcoming you back in the future!
Resposta da Land of Beds
Thanks for choosing Land of Beds and for taking the time to leave us a review, James. We're so pleased to hear you had a great experience with our customer service team. We really appreciate your kind words and look forward to welcoming you back again in the future!
Booked the day off work for delivery not to come
Booked the day off work to wait in for the delivery. We had paid an extra £20 to pick the day of delivery, and as weekends were not an option we stayed off work today to make sure someone could take the bed in. I received an email saying it would be delivered before 24/7 so I tried calling Land of beds but could not get through, left a voicemail and then later got a call saying that the delivery people cannot deliver today. Have had to rearrange now, despite paying and taking a day unpaid holiday. Our bed is broken, hence why we paid for a quick delivery. We now have to wait until Saturday for the bed to be delivered. When land of beds called they said they were refunding £20 as I requested (obviously as they had not delivered the bed on the correct day- delivery was free and the £20 was to choose the day). But when I said I was upset about booking the day off work the woman interrupted and said ok thanks bye and hung up the phone. Really disappointed with this service.
19 de julho de 2026
Resposta da Land of Beds
We’re sorry to hear about your experience and the frustration caused by the change to your delivery arrangements. We understand how disappointing it must have been to take time off work and then find the delivery couldn’t go ahead as planned. We appreciate your feedback and will review the circumstances with our delivery and customer service teams to understand what happened and help improve our service.
I have ordered from this company twice…
I have ordered from this company twice and both products were great. I would highly recommend land of beds if you are looking to replace your mattress.
8 de junho de 2026
Resposta da Land of Beds
Thank you, Maurice, for your continued support and for choosing us again. We’re delighted to hear that you’ve been pleased with both of your purchases. Your recommendation means a great deal to us, and we appreciate you taking the time to share your experience.
Great price and wonderfully attentive…
Great price and wonderfully attentive customer service. On day of delivery the courier messed up and I reached out to Land of Beds via email. In under half an hour they were on top of it and keeping me regularly updated. Highly recommended.
1 de junho de 2026
Resposta da Land of Beds
Thanks, Grant, for taking the time to leave a review. We’re really pleased our team was able to step in quickly and support you when needed. Providing a smooth experience, especially when unexpected issues arise, is something we take great pride in. We appreciate your recommendation and look forward to welcoming you again in the future.
Just wonderful deal with
Just wonderful deal with - very helpful and speedy delivery.
14 de julho de 2026
Resposta da Land of Beds
Thanks, Clare, for your kind feedback. We’re so pleased to hear that you found our service helpful and that your delivery was quick and efficient. We really appreciate you taking the time to share your experience.
EXELENT DELIVERY SERVICE.PLEASANT ,…
EXELENT DELIVERY SERVICE.PLEASANT ,VERY HELPFUL GENTS.COULD NOT HAVE HAD ANY BETTER SERVICE.
13 de julho de 2026
Resposta da Land of Beds
Thank you Kathleen for your lovely feedback. We’re delighted to hear that you had such a positive experience with our delivery team. We’ll be sure to pass on your kind words to them. We really appreciate you taking the time to share your experience.
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