Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Quality products; however after some shopping [browsing and comparing after the fact), other sellers sold the same product for cheaper. Huge delay for shipping and shipping cost is hefty too as well.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've bought a number of teddies/soft toys from Latest Buys on several occasions and I've never had an issue with any order I've placed, orders were always confirmed, trackable, quickly posted/sent, et... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Ordered from Germany. - Absolute fair shipping costs. - Product packaging in good condition (product box slightly damaged) - Product in mint condition - Great lead time for a shipment from Aust... Ver mais

Avaliado com 1 de um total de 5 estrelas

I ordered a Funko pop doll in November 2021 through Fruugo with Latestbuy as a reseller, and recieved a tracking email without any tracking number or a functioning link. The order is supposed to arriv... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Departamento
  2. Loja de Artigos Colecionáveis
  3. Loja de Souvenirs
  4. Loja de Hobbies
  5. Loja de artigos para esportes ao ar livre
  6. Materiais de escritório

Escrito pela empresa

Looking to buy a unique, unusual or personalised present? We have the best gift ideas birthdays, kids, mum and dad, him and her - homeware, USB turntables and devices, ipod gadgets, gizmos, big boys toys, games, puzzles, lifestyle, outdoor, remote control, bar, retro and office gifts.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

incorrect address for delivery

incorrect address for delivery. their mistake.
to top it off wanted to charge two lots of postage.
cancelled order

23 de janeiro de 2026
logotipo da LatestBuy

Resposta de LatestBuy

Hi there,

Thanks for your feedback and we're sorry to hear that your experience with this order was frustrating.

After reviewing the order details, the delivery postcode originally entered on the order was incorrect. Unfortunately, by the time the updated postcode was provided, the parcel had already been dispatched from our warehouse, as we aim to ship orders as quickly as possible.

When an order is returned to us due to an incorrect address, the courier charges us again for redelivery. In situations where the address provided on the order was incorrect, these additional shipping costs are passed on so the parcel can be sent out again.

That said, we’re sorry we weren’t able to resolve this before the order shipped. Our team is always happy to help find a solution, so please feel free to reconnect with our customer service team if you would like the order re-sent.

We appreciate the feedback and the opportunity to assist further.

Avaliado com 1 de um total de 5 estrelas

HELL

Ordered a few items. One was apperently out of stock (update your stock maybe) So I then was asked to pick out new items??? I did but still after almost 2 weeks no real confirmation of what will be in my order or if and when it will be shipped. THIS IS HELL

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da LatestBuy

Resposta de LatestBuy

Hi there,

Thank you for sharing your feedback, and we’re truly sorry to hear about the frustration.

We appreciate your patience while our team worked through the issue. As confirmed, your order has now been delivered, and the matter has been resolved, but we sincerely apologize for the delays and communication gaps you encountered along the way. Your feedback is valuable and helps us improve our service moving forward.

Thank you again for bringing this to our attention. If there’s anything further we can assist you with, please don’t hesitate to reach out.

Avaliado com 1 de um total de 5 estrelas

Ils ne me répondent pas alors qu’ils sont en tord, comportement inacceptable, je veux vous renvoyer vos items que vous avez sciemment dégradé.

Bonjour, j’ai commandé une commande d’environ 800€ qui est arrivé en France. A la réception des colis je me rends compte que les boîtes contenant mes items de collection ont été scotché avec du scotch blanc, ce qui donne l’impression d’avoir des boîtes qui ont été ouvertes et scotchées de nouveau. J’ai donc contacté et relancé le vendeur plus d’une dizaine de fois et cela depuis des mois. Latest buy m’a bien confirmé qu’ils étaient à l’origine de cette modification. Je leurs ai donc demandé de trouver une solution car je ne souhaite pas garder les boîtes. Je suis collectionneur de scellé et les boîtes semblent ouvertes et refermées, donc aucun intérêt pour moi. Suite à au silence de Latest Buy j’ai donc renvoyer un mail en leur demandant une étiquette de retour afin de leurs renvoyer les boîtes et donc me faire rembourser. Depuis des semaines je n’ai toujours pas de réponse de leurs part. Ils jouent la montre pour que je garde l’objet qui, je le rappelle, a été dégradé par leurs soin. Je souhaite vous renvoyer vos boîtes, soyez honnête et envoyer moi une une étiquette de retour. C’est inacceptable!
Croyez moi, je n’aurais de cesse d’obtenir réparation

Commande: DragonBall SuperBattle Bandai
Recontacter moi au plus vite, soyez honnête!

29 de dezembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Ordered from Germany.

Ordered from Germany.

- Absolute fair shipping costs.
- Product packaging in good condition (product box slightly damaged)
- Product in mint condition
- Great lead time for a shipment from Australia to Germany
- Transparent shipment tracking

23 de outubro de 2025
Avaliado com 1 de um total de 5 estrelas

STOP HARRASSING ME FOR A REVIEW

STOP HARRASSING ME FOR A REVIEW. YOU DID THE BARE MINIMUM REQUIRED. STOP BEING NEED6.

22 de julho de 2025
logotipo da LatestBuy

Resposta de LatestBuy

We apologise that you feel this way; the Trustpilot system sends out a single request to provide feedback, if you've received more than that, please do let us know?

Avaliado com 5 de um total de 5 estrelas

I've bought a number of teddies/soft…

I've bought a number of teddies/soft toys from Latest Buys on several occasions and I've never had an issue with any order I've placed, orders were always confirmed, trackable, quickly posted/sent, etc. and arrived quickly and well packed when they arrived. The prices for what I've gotten have been worth it as well and I'm more then happy to keep returning if/when I see/find something I'm after that they stock.

26 de junho de 2025
logotipo da LatestBuy

Resposta de LatestBuy

Thanks so much for your praise, if you ever think we can do more, please just let us know?

Avaliado com 5 de um total de 5 estrelas

Pacco ordinato ma rimborsato per intero

Dopo la segnalazione mi è stato rimborsato per intero.

30 de junho de 2025
Avaliação não solicitada
logotipo da LatestBuy

Resposta de LatestBuy

Hi Nicola, Please note that we have been trying to reach you directly to confirm that unfortunately, despite our best efforts, on this occasion, we have to consider your order as lost and accordingly, have refunded your order in full. Our apologies again, please reach out if you wish to re-order and we will do our best to give your order the highest priority.

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience, I will purchase again from you.

28 de abril de 2025
logotipo da LatestBuy

Resposta de LatestBuy

Thank-you so much Silvia. We look forward to welcoming you as a LatestBuy customer again.

Avaliado com 5 de um total de 5 estrelas

Perfect

Todo correcto. Volvería a comprar.

6 de maio de 2025
Avaliação não solicitada
logotipo da LatestBuy

Resposta de LatestBuy

Hi Aitziber,

I do apologise it took so long for your parcel to arrive, but hopefully the wait was worthwhile, now that you've confirmed the order was successfully delivered.

Thanks again for being a LatestBuy customer...

Avaliado com 5 de um total de 5 estrelas

Honestly thought I was never going to…

Honestly thought I was never going to see the package I ordered and that this was a scam site, prices were too good to be true. I was absolutely wrong. Absolutely amazed at the customer service and the box arrived so fast to Nz (definitely not the 20-25 days stated). Really stoked and will be purchasing again.

23 de setembro de 2024
Avaliação não solicitada

A Experiência Trustpilot

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