NIE WYPŁACALNA STRONA WCIĄŻ ODZUCA WYPŁATĘ TŁUMACZA SIE USTERKA TECHNICZNĄ WCIĄŻ 2tyg już tak w kółko ZGŁASZAM WYPŁATĘ 3dni przetwarzania i WRACA NA SALDO I ZNÓW 3dni czekania i Nic z tego wciąż probl... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I was attracted to Lavitta's polo shirts which were advertised on YouTube. Bought 3 shirts for £58. Unfortunately their 4xl's are more like a 2xl so are far too small. However I cannot fault their cus... Ver mais
I have been trying to get in touch with Lavitta regarding a refund that, according to PayPal 'was not processed successfully'. I have sent 4 emails and keep getting an automatic reply saying they wil... Ver mais
website became confusing - far too many enquiries to cope with- to the point I needed to abandon my shopping and resort to a telephone call. This proved an excellent solution. Very helpful staff too... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
Infirmação importante
2,5
Ruim
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely clothes but I find that they are …
Lovely clothes but I find that they are a bit skimpy on size compared to other companies.
3 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Sheila,
Thank you for leaving us some useful feedback!
We do have a size guide on the website to help advise customers on the fit of the items.
We are sorry to hear it wasn't quite what you were expecting. Should you wish to order again please follow this link for helpful measurements: https://www.lavitta.co.uk/size-guide
Thanks again for the review!
Amy
Resposta da www.lavitta.co.uk
Hi Fionna,
Thanks for leaving us a 5* review!
Its great to hear you are so satisfied with your experience with us.
We hope to hear from you again in the future!
Amy
Jersey biker jacket
Fabulous garment excellent value l purchased the navy and the black lm so glad I did...
2 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Good Morning,
Thanks for leaving us a 5* review!
We are really glad to hear you are happy with the items and the prices!
Hope to hear from you again,
Amy
I am rather a large lady
I am rather a large lady, size 22, and find the fit is perfect. I am 85 years old and when I go out
In my Lavitta clothes - I think I have 8 different outfits now, my friends all tell me how smart
I look.
Thank you.
Audrey Thompson
2 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Audrey,
We're so happy to hear you are loving the clothes range and that the fit suits you well!
Thank you for leaving us a lovely review,
Amy
Good quality.
Love everything about Lavitta the shops are lovely and well laid out.
On line shopping is great as well very organised and always quick delivery.
I would recommend to friends everything is very good quality and I have bought from shops and on line and never been disappointed ,I will continue to shop from Lavitta.
2 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi John,
Thanks for such a lovely 5* review.
We are so glad to hear you have been so satisfied with your experience with us and it's great that you're spreading the word to friends!
We look forward to hearing from you again,
kind regards,
Amy
Straightforward order process followed …
Straightforward order process followed by swift delivery
2 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Gillian,
Thanks for a lovely review.
I'm happy to hear you are happy with the service!
Thanks again,
Amy
I have been so happy with all my …
I have been so happy with all my purchases,the only criticism with being a new customer ,I thought I would have got discount,when I first ordered ,my items
2 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Susan,
Thanks for a lovely 5* review!
We do have regular offers but unfortunately there is not one currently in place for a guaranteed discount for new customers.
Keep your eyes peeled for our next offer coming soon!
Kind regards,
Amy
Great service and delivery.
2 de junho de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Lynne,
Thanks for leaving a 5* review!
I am very glad to hear you are happy with the service.
We look forward to hearing from you again,
Amy
Good value and prompt delivery.
3 de maio de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Suzanne,
Thanks for leaving a 5* review!
I am very glad to hear you are happy with the service.
We look forward to hearing from you again,
Amy
Beautiful …
Beautiful clothes true to size just perfect I love shopping with Lavitta just had a big Bank Holiday sale which I took advantage of.
3 de maio de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Helen,
Thank you for the lovely review!
I am very happy to hear you love the clothes in the range, and that you managed to take advantage of the sale prices!
Thanks again,
Amy
Amazing company and the holiday £10 …
Amazing company and the holiday £10 weekend deals brilliant.
1 de maio de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Kathie,
Thank you for such a lovely 5 star review!
I am so glad to hear you love the company as a whole, and that the special deals caught your eye!!
Look forward to hearing from you again in the future,
Thanks again,
Amy
Good quality goods excellent delivery …
Good quality goods excellent delivery would advice anyone to purchase your goodds
1 de maio de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Thank you so much for the fab review Dorothy!
I am very pleased to hear were so happy with the overall experience.
We hope to hear from you again soon.
Thanks again!
Amy
Faulty goods
Ordered. 2 tunic tops . 1 ivory 1 pink . Unfortunately when opening the pink one it was shadow stained to the front . I have returned it . I also had to print my own returns label as there wasn't any on invoice . I think that the pink tunic was sent to another customer, who sent it back , your dispatch dept might have just put it in my order bag without checking condition . The cello wrapping was all crumpled and the invoice in the same crumpled condition , minus the returns labels . Disappointed!
9 de abril de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Karen,
Thanks for leaving a review!
I am sorry to hear you had problems with one of the items! We have a strict quality control procedure in the warehouse so I am disappointed to hear this happened for you. I can see a refund was processed, and due to the time that has passed since you left this review, I am confident all is now sorted.
We do still offer free returns, however we include instructions of how to produce a free returns label on the Royal Mail website should it be required. This means going forward you would always have to follow this procedure or let us know if you were struggling, as they are intentionally not placed inside the parcel.
I am sorry to hear the overall experience was not a good one for you and hope we can redeem ourselves again in the future.
Kind regards
Lavitta
I apolog
Excellent cannot fault the service
6 de abril de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi,
Thank you for the lovely 5* review!
I'm very pleased to hear you have been happy with the service provided and we hope this tempts you to shop again in future.
Kind regards,
Amy
Many thanks for good quality
Many thanks for good quality, comfy and fashionable clothes. I have many of your designs and can't wait for more. Also, as a bonus I haven't had to iron them.
3 de abril de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Eileen,
You are more than welcome! Thank you for leaving such a lovely review!
I'm glad to hear you have been happy with your purchases and have avoided the chore of ironing!
We look forward to hearing from you again soon.
Thanks again,
Amy
An excellent and speedy service
An excellent and speedy service. Items were good value for money.
2 de abril de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Christine,
Thank you so much for the 5* review!
We are all very pleased to hear you were happy with the service and the item!
We look forward to hearing from you again soon,
Thanks!
Amy
Excellent service
Ordered online - very quick and easy. Very fast despatch. Great service - thank you.
2 de abril de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Thank you for the 5 star review!
We are really pleased to here you are happy with the service,
Look forward to hearing from you again soon.
Kind regards,
Amy
Lovely clothes and good quality but not …
Lovely clothes and good quality but not very good service. Will not allow me to order online have telephoned about the problem four times and bren told I would get a phone call to sort it out still waiting. Also had to phone twice to see whether received my returns and taking an extremely long time to process refund compared with other companies. Also one order had a free returns label in another didn't and I had to pay.
2 de abril de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hi Janette,
Thank you for your review! We are glad to hear you are happy with the quality and range of clothes available.
We do offer a free returns system, and include instructions inside the parcel of how to create a label should one be needed via the Royal Mail's website. We are here to help if you ever have problems with this again.
We always aim to refund as quickly as possible but our T&C'S do state to allow up to 14 working days from the date the return reaches our warehouse, and in busier periods following promotions it can sometimes take this stated time.
If you have any problems in future please let us know and we will be more than happy to help!
Kind regards
Amy
Excellent service
Operates very good to talk to and very well mannered
5 de março de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hello
Thank you kindly for taking the time to leave a FIVE STAR review!
We are very pleased that you find our staff helpful and polite.
We very much hope you'll be shopping again with Lavitta shortly.
Kind regards
Lavitta
Excellent service and lovely items.
The service is second to none and the items I purchased are lovely.
4 de março de 2017
Avaliação não solicitada
Resposta da www.lavitta.co.uk
Hello
Thank you for taking the time to leave a 5* review!
We are thrilled to hear you love the service we offer and the items we sell.
We very much hope you'll be shopping again with Lavitta shortly.
Kind regards
Lavitta
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.