They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Ver mais
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Veja o que dizem as avaliações
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Ver mais
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Ver mais
Excellent deal with trade in of an older camera for a newer version. Price paid for the trade-in was as offered at the outset. Good communication from LCE and their carrier DPD.
Detalhes da empresa
Escrito pela empresa
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informações de contato
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Reino Unido
- 01332348644
4,9
Excelente
813 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Used camera purchase
It was a trouble free experience from start to finish. It was the first time I have bought online with yourselves, I use the Reading store usually face to face. Would use your online service again
23 de fevereiro de 2026
A stress free experience Good prices…
A stress free experience Good prices Terrific service Great used products Two stand out stores I always end up returning to are Derby and Manchester
12 de fevereiro de 2026
Amazing communication
Communication with the seller was superb - they resolved an ordering issue incredibly quickly and I had my product within 48 hours. Couldn’t be happier!
19 de fevereiro de 2026
Excellent service
Second time I have purchased used gear from LCE and as before and the items were as described (as new..mint).From order to delivery was only three days and Rob at the Derby branch was very friendly and helpful.No hesitation recommending LCE Derby.
18 de fevereiro de 2026
Fantastic experience with London Camera…
Fantastic experience with London Camera Exchange. Was very cautious about spending a large amount of cash online with a company I’ve never used before. However after reading very positive reviews on Trustpilot I took the plunge and was very impressed with the quality of the lens I purchased second hand. Extremely fast postage and great communication keeping me up to date with the progress of my order. Item arrived next da and was extremely well packaged and I am over the moon with it.
10 de fevereiro de 2026
excellent service
I contacted LCE via email to arrange a trade-in and purchase of a Nikon Z50ii. The response was very quick and informative. The collection of my items was arranged very quickly and smoothly.
The same can be said about the offer made for trade-in and the purchase of the new camera.
I'm very happy and would recommend them to anyone.
13 de fevereiro de 2026
Staff very helpful and arrive next day
5 de fevereiro de 2026
Very quick delivery and great value
Very quick delivery and used lens was exactly as described.
Will definitely use again when looking to buy another lens
9 de fevereiro de 2026
My "go to" for used gear
Never have a problem ordering from LCE. Accurate descriptions, good prices and well packed, fast deliveries. Thanks!
5 de fevereiro de 2026
Helpful staff
Helpful staff, as always. Item bought online and delivered to my local branch for peace of mind.
2 de fevereiro de 2026
great service
My order was really quickly dispatched and arrived in great condition. Happy with this service.
31 de janeiro de 2026
Swift delivery
Good price for the item. The second-hand product had all accessories and the box. Swift delivery.
29 de janeiro de 2026
Very competitive price
Very competitive price, goods well-packed and condition exactly as described. Package arrived exactly when it was suggested it would, all in all 100%.
28 de janeiro de 2026
Found buying from them was made easy
Found buying from them was easy and painless product advertising was good when making a choice will buy from them again
19 de janeiro de 2026
I paid £4.99 next day delivery on a…
I paid £4.99 next day delivery on a £12 lead. Ordered sat and will be delivered today. Thurs lunchtime. Why? Because they won’t leave it in my parcel bin due to it needing to be signed for. Yes fair enough on an expensive bit of equipment but a £12 hdmi lead??? Had to redeliver on a day off and make sure someone is in. Not good.
24 de janeiro de 2026
Resposta da London Camera Exchange - Derby
Dear Paul,
Thank you for taking the time to leave your feedback.
Please accept our apologies — this order unfortunately slipped through the net. Our default courier service does require a signature, and this should have been flagged for manual handling and shipped in a padded wallet. We’re sorry for the inconvenience this has caused.
Thank you for bringing this to our attention, and please be assured we’re reviewing the process to prevent this from happening again.
Kind regards,
Your LCE Team
Third time I have used Derby branch
Third time I have used Derby branch. They have always been helpful and given excellent service.
24 de janeiro de 2026
Great service. I will definitely be using them again.
The camera and accessories were very well packaged. Delivery was also super quick and updates about this were plentiful.
23 de janeiro de 2026
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