I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Ver mais
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Veja o que dizem as avaliações
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Ver mais
Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... Ver mais
I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... Ver mais
Detalhes da empresa
Escrito pela empresa
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Informações de contato
16 Cross Street, M2 7AE, Manchester, Reino Unido
- 01618347500
4,9
Excelente
303 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Item arrived in great condition ( as…
Item was packaged very well & Company delivered within an hour time slot. Communication was excellent with shop in Manchester.
11 de setembro de 2024
Mail order shopping as it should be done,
After seeing an item I wished to purchase I sent the request for a link to the payment system on the Sunday, this was actioned before 9.30 on the Monday morning. Using the link made making the payment was very easy and prompt notification of the payment was emailed to me.
The member of staff I had contact with, was both knowledgeable and friendly and easily answered my questions.
The item I purchased was dispatched on the Monday and in my hands by early afternoon on the Tuesday. It was packed very securely and the packaging showed no signs of damage.
2 de setembro de 2024
Item arrived quickly and in great…
Item arrived quickly and in great condition exactly how it was described online.
30 de agosto de 2024
Had a Canon R7 that became inoperable…
Had a Canon R7 that became inoperable during a FW update.
Staff at Manchester branch arranged return to Canon for repair and chased up if covered by warranty. Saving me cost of repair.
Excellent customer service.
3 de setembro de 2024
Avaliação não solicitada
Billingham camera bagThe item was as discribed in great…
The item was as discribed in great condition.Always seem to get good used bargains at camera exchange.
12 de agosto de 2024
Excellent customer service and a decent…
Excellent customer service and a decent price on used gear. Against a backdrop of fairly anonymous online purchases, the friendly advice and swift processing when calling the store were much appreciated.
14 de agosto de 2024
Avaliação não solicitada
Really happy how fast the delivery was…
Really happy how fast the delivery was for my camera was nearly next day delivery I would definitely buy from this place again
2 de agosto de 2024
Good knowledgeable service
6 de agosto de 2024
Brilliant service as always
Great, helpful service sending me additional photos before buying and the camera was delivered next day.
30 de julho de 2024
Once I had the link to the used item…
Once I had the link to the used item everything went very smoothly and quick. Lens arrived extremely well packed
25 de julho de 2024
Trustworthy company
Great communication, and gave me the confidence to make quite a large purchase. The lens was exactly as described and is a great addition to my kit. Recommended highly.
22 de julho de 2024
Extremely helpful friendly staff.Good…
Extremely helpful friendly staff.Good range of used equipment in excellent condition.
15 de julho de 2024
Pretty poor really
Pretty poor really, I have purchased numerous things and been very happy, staff great, but had to send two lenses back and had to pay £17 postage, pretty poor, I probably won’t order again because of this .
I get that but you are missing the point here, a member of your team in Norwich stated we would get the postage paid back, there is a difference , so yes it is unfortunate
22 de julho de 2024
Avaliação não solicitada
Resposta da London Camera Exchange - Manchester
Hi Darren,
It's unfortunate that you found our service to be poor. For refunds, our T&C's state "Items can be returned to a local store or returned by post. The cost of returning an item is to be borne by the customer."
If you have any further questions, please contact us at customerservices@LCEgroup.co.uk
Best regards
LCE Team
Straight forward service...fast…
Straight forward service...fast dispatch and delivery A++++
11 de julho de 2024
The website is easy to use.The products…
The website is easy to use.The products purchased were exactly as described.Delivery was quick and I could track my delivery.
8 de julho de 2024
Easy to deal with
Easy to deal with , great communication and product as described
8 de julho de 2024
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