The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Ver mais
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Veja o que dizem as avaliações
Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Ver mais
LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Ver mais
A empresa respondeu
The product we purchased was perfect for our wishes. The process was very relaxed and straightforward
Detalhes da empresa
Escrito pela empresa
At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.
Informações de contato
Roggemole 8-14, 8531 WB, Lemmer, Holanda
- +44 (0)80 816 943 19
- info@legendURN.co.uk
- www.legendurn.co.uk
4,7
Excelente
1 mil avaliações
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Absolutely awful
Ordered an urn for my late mother, on the 13th of January, I left it until the 28th of February to contact them. They sent the urn out on the 1st of March, after I contacted them.
So my poor mother has been in the funeral home to be picked up, because of their incompetence!
Not even an apology or acknowledgement either.
13 de janeiro de 2024
Avaliação não solicitada
Resposta da legendURN
Dear mr Parsons,
Thank you for your review.
As we already informed you we hope we settled this sad circumstance as satisfying as possible. We will make sure we will keep up our standards along the way.
Best regards,
Customer service legendURN
Fast delivery and very well packed
20 de fevereiro de 2024
Very good service and delivered on time
5 de fevereiro de 2024
Delivery was quicker then expected
Delivery was quicker then expected,
Quality is perfect.
31 de janeiro de 2024
Good communication
26 de janeiro de 2024
Great item great service
25 de janeiro de 2024
All good
All good, it took like a week for the delivery but it was exactly the urn I was looking for. Well packed, easy to put the ashes into, nice to display.
17 de janeiro de 2024
Very pleased
I am very pleased with the piece I chose, I also ordered the filler kit all instructions were enclosed to make things simple. Good communication throughout the whole process. Highly recommended.
16 de janeiro de 2024
Delivered promptly and beautiful…
Delivered promptly and beautiful product so happy with it
Perfect final resting place for our girl ❤️❤️🐾🐾
10 de janeiro de 2024
Very satisfied
Great service, urn delivered as stated and was well packaged. We are very pleased with our purchase and would definitely recommend.
29 de dezembro de 2023
Really lovely pieces.
Really lovely pieces.. just what we wanted and great service too!
18 de dezembro de 2023
The product was just as we hoped for…
The product was just as we hoped for and was delivered efficiently
14 de dezembro de 2023
Delivery service is very slow
Delivery service is very slow, first item sent normal post, no tracking and got lost in the post, asked for a replacement to be sent out urgently. It was posted on 5th December and we won't get it until the 12th, that's not good enough!!
24 de novembro de 2023
Resposta da legendURN
Dear client,
Thank you for your review. We are sorry the delivery did not go as planned, in your case twice. We do not have any control over the couriers, the only thing to do is to inform them about this and hopefully have them improve their service.
Best regards, Customerservice legendURN
Beautiful well made product
Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge.
Great customer service, we had called after hours and received a call back the following morning. Kept informed about the progress of the order and delivery. Delivered within the timescales indicated in the catalogue (within a week).
27 de novembro de 2023
Thank you
A beautiful product befitting of our furry best friend who we are devastated is no longer with us. Speedy delivery and good communication throughout the process. Thank you for your great service at one of the saddest times for our family.
20 de novembro de 2023
Photoframe Urn
I purchased the photoframe which was damaged a bit at the back when arrived. Customer Service were quick to respond offering replacement or refund. However I opted for discount as needed frame.
The person was delighted with the sentiment of this gift.
I would say a bit steep in price for the photoframe but worth the persons reaction.
16 de novembro de 2023
Lovely Heart Keepsake - Excellent Quality
I bought the heart keepsake for my husbands ashes.
It came well packed however I’m not sure if the plastic worms used are recycleable, maybe more sustainable packaging could be used.
In the box was the keepsake, the stand, a travel pouch, a little candle and a card with some comforting words written.
The keepsake has a hole in the back with a very, I mean very sturdy seal that’s screws in and it was very easy to pour the ashes in.
The keepsake looks lovely on its stand on the shelf and I’m very pleased with it.
9 de novembro de 2023
Would of been 5 star
Would of been 5 star. But we was unable to get all the ashes in.
Quality great. Delivery good.
30 de outubro de 2023
Something Special
I was looking for something special for my late husband's ashes, and I found it at legendURN.
6 de outubro de 2023
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