legendURN Avaliações 

1.054
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The item i ordered was a long burning led grave candle. It was very expensive and I have yet to see how long it lasts.Supposedly 12 months, I will update the re iew in good time. Firstly if I was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Ver mais

Avaliado com 5 de um total de 5 estrelas

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The product we purchased was perfect for our wishes. The process was very relaxed and straightforward

Detalhes da empresa

  1. Loja
  2. Fornecedor de Caixões
  3. Crematório
  4. Funerária
  5. Serviço funerário para animais de estimação

Escrito pela empresa

At legendURN, we help families find a personal and meaningful memorial after the loss of a loved one or a beloved pet. Since 2007, we have offered a carefully selected collection of cremation urns for ashes, ashes jewellery, keepsake urns, pet urns, memorial monuments and other remembrance products for customers in Great Britain and Ireland. We understand that choosing an urn or a piece of ashes jewellery is often done during an emotional time. That is why we focus on clear information, personal guidance and carefully selected products that reflect quality, craftsmanship, design and meaning. Through our work with skilled artists, craftspeople, funeral directors and crematoria, we help customers find a memorial that suits their wishes, their budget and their personal way of remembering.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(1.054)

33 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I am absolutely delighted with my…

I am absolutely delighted with my purchase of the 'Elegance’ light blue marble look Aluminium miniature urn as a memorial to be held at home in memory of my dear, beloved Mum.
The urn was purpose built in The Netherlands, befitting to what was looking for as a priceless, comforting piece. The mini urn is elegant, robust and pristine which really does look and feel like marble - you wouldn't know it was made out of aluminium!
It was supplied within the agreed timeframe of 10 working days to my nominated funeral services company who could then insert a pinch of her ashes into the urn before the main burial, interment service itself.
The urn is only 7cm x 5cm in height and width and is perfect to place on a mantelpiece or locate in a 'special place' for your needs without being too overbearing.
Geeske Molina in Customer Sevices was most pleasant and able to confirm my requirements. The legendURN website is most impressive providing a very diverse and different array of full size and mini urns along with other keepsake products.
I recommend legendURN for supply of exceptional quality products and services, deserving and befitting to your loved one and their eternal memory bespoke to you.

19 de abril de 2023
Avaliado com 5 de um total de 5 estrelas

Legend urn

The urn was delivery on time safely and well packed.
The urn itself was excellent value for money and was exactly as described in the advertisement. I would recommend this company to anybody.

11 de maio de 2023
Avaliado com 1 de um total de 5 estrelas

Do NOT order if you live in the U.K.!

I ordered an ash bag from this company. Subsequently I received an email to say that it “would be too expensive to ship to the U.K.”, despite them having a U.K. domain name (.co.uk), so they had cancelled my order and would issue a refund. I wonder how much it costs to send a small plastic bag!!
Do NOT order from this company if you like in the U.K!

30 de março de 2023
Avaliação não solicitada
logotipo da legendURN

Resposta da legendURN

Thank you for your review despite you rating us at but one star.

Indeed we have a UK based webshop: https://www.legendurn.co.uk and an Irish webshop: https://www.legendurn.ie
Furthermore our UK webshop is completely UK customer and law compliant.
Our customers do not pay import fee or additional costs and we are UK VAT registered.
Our headquarters from which we ship out the orders worldwide remains seated in The Netherlands however.

You had placed an order with us for a single ash bag.
We've contacted you politely to inform you we'll refund your order and cancel it as single ashbags were not meant to be sold separately in our webshop at the time you placed the order. Following internal review and your remarks we've revisited the policy.

In the meantime this had been solved in our webshop.
It is possible to place orders for an ashbag or glueset again without further complications.

By informing you politely and refunding your money we think we have done the right thing in this case.

We hope your understand our reasoning in this case and we apologize for any inconvenience caused.
Best regards,
legendURN

Avaliado com 5 de um total de 5 estrelas

The casket arrived in the time…

The casket arrived in the time specified. The casket it self is beautiful and has helped me with the loss of my much loved dog. Knowing he has been laid to rest in it is a comfort to me.

20 de março de 2023
Avaliado com 1 de um total de 5 estrelas

They cancelled my order

They cancelled my order. Waste of time and money

3 de março de 2023
logotipo da legendURN

Resposta da legendURN

You had placed an order with us for a single ash bag.
We've contacted you politely to inform you we'll refund your order and cancel it as single ashbags were not meant to be sold separately in our webshop at the time you placed the order. Following internal review and your remarks we've revisited the policy.

In the meantime this had been solved in our webshop.
It is possible to place orders for an ashbag or glueset again without further complications.

By informing you politely and refunding your money we think we have done the right thing in this case.

We hope your understand our reasoning in this case and we apologize for any inconvenience caused.
Best regards,
legendURN

Avaliado com 3 de um total de 5 estrelas

The urn itself was beautiful

The urn itself was beautiful, was really pleased,but having paid £52 pounds for engraving I was so disappointed.The text was written on the urn and the letters were different sizes.I could have done that myself

3 de março de 2023
Avaliado com 1 de um total de 5 estrelas

I don't have what I ordered ,tracking…

I don't have what I ordered ,tracking said its out for delivery on the 6th still hasn't turned up.

2 de fevereiro de 2023
logotipo da legendURN

Resposta da legendURN

Dear customer,
Thank you for your reviews despite you giving us but one star.
You say you base your review on it not having been delivered yet.
We just looked up your order and while we shipped it out one day after you having placed the order; indeed up until this day the parcel has not been delivered.
However we've send you extended tracking information linking also to FedEx'direct trackin page giving you daily updates on the delivery.
If anything is wrong or gets stuck for too long you can contact either FedEx or us to provide you assistance. It seems neither one has been contacted so far.
You have just left this review but in such a case we advise our customers to contact us directly at info@legendurn.co.uk .

We will contact FedEx and put you in cc of the e-mail to request a quick delivery of your parcel.

Best regards,
LegendURN

Avaliado com 5 de um total de 5 estrelas

Happy customer …

In this sad time they where very helpful with our wishes for the urn & we was very happy customer when we received the urn
I would highly recommend the company to anyone

26 de janeiro de 2023

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais