Out of all the beauty sites, Lila Beauty never fails to deliver. delivery is consistently so fast - i put through an order and within a day or two, it arrives. Same experience, time after time. Thank... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve ordered from this company for years and have always been happy with their affordable prices and fast shipping. However, their returns policy is disappointing. They do not offer refunds or store... Ver mais
Heard amazing things about Krave Beauty, along with many other K Brauty lines but knew it would be pricing. Came across Lila Beauty, who’s website was easy to navigate and pricing better then other bu... Ver mais
My parcel arrived surprisingly quickly, I was eligible for free express shipping but had accepted possibility of delays with the current COVID-19 situation. All my products arrived safely the next day... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy Best-Selling Korean and Japanese Skincare and Makeup Products in Australia at Lila Beauty. See Skincare and Cosmetics from all the leading Asian Beauty Brands. Free Shipping available. Afterpay and Zip Pay available.
Informações de contato
4,6
Excelente
139 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing price, prompt delivery, but currently low stock
My parcel arrived surprisingly quickly, I was eligible for free express shipping but had accepted possibility of delays with the current COVID-19 situation. All my products arrived safely the next day, really excited to use them! The only thin is I did have to modify my original list of items I wanted to buy as quite a few things were sold out, I was waiting for about a week for re stock, maybe I had just missed it. Looking forward to exploring K-beauty more with Lila Beauty! <3
29 de abril de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Sham for your review. We will have most of our products restocked within this month :)
good aus store
Great selection of korean & japanese beauty products for australia which I really appreciate, especially without the inflated prices some other stores or ebay sellers list for thankfully. I will continue to purchase from Lila Beauty for these reasons.
7 de abril de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Laura for your review :)
Really impressed
Have ordered twice on this site. Both orders arrived within a week or two, no issues. They carry a lot of hard to find products at affordable rates (even cheaper than iherb). Highly recommended.
20 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Honey for your review :)
Compared to previous orders
Compared to previous orders, shipping was slower this time. Parcel also arrived open but luckily items inside were intact.
2 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Hi Christina,
I am sorry to hear that there were issues with this delivery and that the box may have unfortunately sustained some damage in transit which could have caused it to open. This is a very rare occurrence as we also tape all the sides of the box down to ensure that it stays closed. Unfortunately though it has occurred in this instance.
In this case I have sent a follow up email to you. Please kindly check your email so we can further assist to rectify this issue, thank you and once again I am very sorry for this unfortunate scenario and also for the inconvenience.
great selection for australia
great selection for australia. order was processed and received promptly. will definitely purchase from lila beauty again.
2 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Lisa for your review :)
Product arrived on time
Product arrived on time, and it was just as described when it arrived
2 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Bhima for your review :)
Fast delivery and good price
2 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Reshma for your review :)
Is all you need
Wide range of products, fast shipping, a lot of sales! Me happy customer :))
2 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Ericka for your review :)
Very quick shipment
Very quick shipment, love the product, many thanks!
1 de março de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Naima for your review :)
Good experience
Great products at good price but most of the items are sold out. They should be stocked in. As well as many other korean skincare sellers add multiple samples of great korean brands in customer orders whereas lila beauty only put one small sample though my order was a big one. Lila beauty should increase number of samples.
14 de fevereiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Qirat for your review :)
Unfortunately we were unable to replenish certain items in the last month due to a number of factors. However we will be improving our forecasting of inventory required to try minimize this issue. We will also consider your feedback regarding samples.
Great product range at a good price…
Great product range at a good price with super efficient delivery.
6 de fevereiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Pip for your review :)
Fast delivery but i wish they carry…
Fast delivery but i wish they carry more brand but other than my fav online store!
4 de fevereiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Saidah for your review.
Please feel free to contact us here or at hello@lilabeauty.com.au for recommendations of any particular brands or products that you may be interested in. We will add it to our list for review and if approved then they will be ordered and stocked in our store :)
swift delivery
swift delivery, great prices and products are beautiful
4 de fevereiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Becky for your review :)
Resposta da Lila Beauty
Thank you Reema for your review :)
Fast delivery and secure packaging of…
Fast delivery and secure packaging of products
3 de fevereiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Sasheen for your review :)
Great selection
Very please with the handling of my order. Products are great as usual and they have a great selection!
3 de fevereiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Mark for your review :)
Great products available and extremely…
Great products available and extremely fast shipping!! Really happy with my purchases :)
9 de janeiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Katherine for your review :)
Great service
Great service. Delivery was fast even with the long holidays. Will order again in future.
3 de janeiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Irene for your review :)
Good
The shipping was good and products came normally (no problems or breakage).
3 de janeiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Paige for your review :)
Ten stars
Website is easy to navigate through, more options of payment earns it a five star already. Shipping time was so quick wish I could give this rating ten stars. Everything about it is excellent. Only thing is I would like to see spf being carried through by this website in the future. This became my number one online store to shop at!
2 de janeiro de 2020
Avaliação não solicitada
Resposta da Lila Beauty
Thank you Jessica for your review :)
In regards to SPF, unfortunately we are currently unable to offer this due to Australia's sunscreen regulations.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.