I brought through Amazon a duvet in April this year , due to various health issues the room was not decorated and the bed used until this week Sept and we realised the duvet was not suitable, to our... Ver mais
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Veja o que dizem as avaliações
Previously bought a beautiful duvet in cotton filling & it's perfect. The way it's made gives you a lovely feeling when you go to bed. 100% comfort & the same with the cotton filled pillows. I'm asthm... Ver mais
Very impressed by the customer service agent Ahmed. A very helpful and patient young man! I needed his help when placing my order and again when seeking a refund. The latter was my error as I had n... Ver mais
Excellent customer service, quick delivery, quality product. Called them up to check they had a particular duvet in stock, they confirmed, sent me a payment link within a few mins, then the item was d... Ver mais
Detalhes da empresa
Escrito pela empresa
Home Furnishings, Soft Furnishings, Bedding, Livingroom, Nursery, Window Dressing, Seating
Informações de contato
Asia Mill, Carter Street, BL3 2HQ, Bolton, Reino Unido
- 01204394472
- queriesonline@littens.co.uk
- www.littens.co.uk
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Best nights sleep
I literally melted into this duvet I’m so happy 😃
Great company to deal with
I rang for advice before purchasing the mattress topper. The person I spoke with was extremely helpful in explaining the differences between the products. The product arrived within the stated timeframe and was of very good quality.
Quality
I'm amazed at the quality at that price I've had worse from amazon at a higher price too I'm so happy with my duvet
Unfortunately the pillows I bought were…
Unfortunately the pillows I bought were not firm enough but refund easy and good communication with Littens.
Expensive but fair value for a quality luxury product
Expensive but after doing some research and reading reviews I’d say that it was a good buy. Quality was what I expected it to be, but was surprised at how light it was.
very hard to find egg cup topper
very hard to find egg cup topper, our old one had had its day, beautiful quality had a great nights sleep
Lovely pillows well made and luxurious…
Lovely pillows well made and luxurious feel very good price for what you get. PETER
Very pleased with my first order from…
Very pleased with my first order from this company.The delivery was very quick and arrived in good condition.I ordered a 4.5 tog goose feather and down duvet because my previous 13.5 tog was too warm for the summer.This one was lovely and light with no rustling or smell.I would have no hesitation in ordering again in the future.
Excellent service and product quality
Excellent service and product quality. Superb night’s sleep with these pillows.
Very pleased
Worst purchase ever
Where to start. Do not buy from this company.
Pillows arrived quick enough, but lacked filling and were not the quality I'd hope for when nearly £200 for a pair. So I found a phone number for the company, called that received an impersonal voicemail, left a message, heard nothing back. Tried the phone line a few times over the following couple of days, same message, nothing about Littens on the recording.
Opted then to email them, received a one line response asking for the reason for why I wanted to return. When I explained they said as the items were not faulty (a moot point on the filling) I would need to cover the cost of the return postage, which they could arrange via parcelforce. No problem I thought and mentioned that I was thinking of getting other pillows from their range with more filling. To get this far the email exchange had taken 2 and a half days, but this message got a very prompt response, sharing 3 links, all to more expensive pillows that I could chose from and also saying that they would waive the return fee if I wanted to place another order. Things were looking up I thought. I replied that the pillows I was considering were a less expensive one than the one I had and I also requested the return details. After this I heard nothing more. I followed up by email and with messages, left over the next few days, but got no further communication from them.
In desperation I sent the pillows back, special delivery, at a higher cost, as I needed it to be with tracking and signature confirmation.
It was only after this that I read some of their Google reviews. Scary, many people have had issues with this company and their terrible communication.
I got most of my money back and feel very lucky to have done so. They removed some for postage costs, which I assume was the initial outgoing postage. Very glad to done with this awful outfit, buyer beware.
Excellent
I have bought a few times from this company via Amazon, extremely quick delivery and really lovely items, would highly recommend
Fabulous
Fabulous, soft and light duvet, we are thrilled with it. Delivery was fast. Everything perfect
Beautiful curtains
Absolutely gorgeous curtains. Quite good blackout longer than expected. I would definitely recommend them
Lovely 4.5 duvet very happy with it!
Easy to order on-line
Easy to order on-line. Quick delivery. Warm and lightweight. Put to use straightaway! Would have liked advance notification of delivery.
Quality quilt
Quality quilt, delivered in record time.
could not ask for more or better service
Airing in the sun
Ordered satisfied out on line to air and plump looking forward to using tonight
Excellent product will use this seller…
Excellent product will use this seller again
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