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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

DEFINITELY CONS AVOID THIER AMAZON STORE, AVOID THIER WEBSITE. BOUGHT A MOBLITY SCOOTER LAST YEAR MAY 2024 AND BY MARCH 2025 IT STARTED HAVING PROBLEMS. I CONTACTED THEM COULD NOT REACH THEM TO GET I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought for my wife. Rapid delivery. Good price. Wheelchair appears solidly built. Large wheels, cushioned seat give comfortable ride. Easy to fold. Rather heavy for loading into car boot but manag... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great service by Livewell. Original Instafold wheelchair had an electrical fault which was checked and confirmed by 3rd party engineer. Fix was not apparent so a replacement chair was sent to us which... Ver mais

Avaliado com 5 de um total de 5 estrelas

What amazing customer service from Karen when there was a problem, after a year, with the wheelchair. We rang her on 3 occasions to request parts which were sent via DPD. It was a fabulous experience... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Informação fornecida por fontes externas variadas

Established in 2008, Livewell have become a destination brand within the UK for mobility equipment and independent living aids. Specialising in the online supply of goods, Livewell sell multiple mobility products including mobility scooters, electric wheelchairs, adjustable beds, bath lifts and other walking aids. Livewell offers next day delivery for all orders placed before 5pm, with a two year warranty on it's own exclusive lines and a price match promise to back it all up!


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,2

Todas as avaliações

(1.533)

1 avaliação nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Mobility scooter purchase

I brought a portable mobility scooter from Livewell. I called them and they were able to discount the scooter slightly for me. They even added free priority delivery. The man I spoke to (Tom) was very helpful, friendly and professional. I would recommend this company to anyone.

17 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent after sales service

Excellent after sales service. Replacement charger lead sent within a couple of days following my enquiry.
Love my chair, had at least 4 people wanting the details and I know of 1 person actually ordering it. Certainly changed my live

8 de junho de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Delivery service was awful

Delivery service was awful . My 80 yr old husband had to drag it up the path his self . Scooter seems fine only problem I have is my pavement is uneven tarmac and it feels unsteady as if it’s going tip over . It hasn’t as yet . I would say perfect for shopping centres and even paths

29 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sports Wheelchair

Quick response to email queries.
Fast free delivery also arrives ready assembled, just pop footrest on.
Wheelchair ideal for husband with limited mobility.

2 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Carmen experience

Phoned Carmen first with a query - this was answered quickly with no pressure to buy. Phoned back later with an order to purchase because i was happy with the professional manner she gave to us.

1 de junho de 2024
Avaliado com 1 de um total de 5 estrelas

You buy a mobility scooter at your own…RISK

You buy a mobility scooter at your own risk, from. Livewell customer service is the worse I ever encountered.i purchased a instafold mobility scooter of livewell in June 2023 biggest mistake I made,the battery charger that plugs into the battery was so hard to pull out I eventually got through sent someone out who looked at the problem and stated there is a fault livewell never got back to solve the problem, that was nearly a year ago still have problems with it.also a few weeks ago got in contact again regarding the scooter indoors reversed into.my kitchen units even the reverse lever was in its normal position'causing me to fall off the .scooter which was laying on my bad legs for around 30 minutes still waiting for it to be repaired

1 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered jaunt 4mph pavement path…

Ordered jaunt 4mph pavement path scooter on phone and you have 14 days to change mind, i was helped choosing it i called to say about back hurting more vibrates the whole scooter when testing it out. 489 pounds cost and because i used a couple of times well dont get money back they say cant resell it have to try it to know if ok so i guess looking with eyes is what they want not testing it and then figure out whether suitable nice sales for selling not for problems within 14 days within my rights now im out of pocket trying to find something to help my lower back to put on then caller said bound to happen no suspension in the 1 i got so they are aware of issues and sell these looked at price with suspension couldnt believe it. Now im stuck, im not sure what to do il not be using these sound on caring on phone till u have issue with product.
May 19th
Update livewell requested details order number etc never got back in touch at all i cannot reccomend these we have no rights now apparently wasted money and not satisfied outcome at all as no contact to give solution
October now i had to sell scooter livewell never contacted me even after review made my back worse and was jittery and jolts you. I had explained my conditions on phone lady chose this for me and i presumed had suspension as i see so many in my area zooming around. Livewell i dont reccomend the slogan is to care for disabled but we are just money and sales to them, i have to wait now to get different scooter i am now housebound and lost my independence due to this happening

30 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Ordered a mobility scooter from them excellent service from them arrived the following day assembly was very easy
Very please with the scooter would recommend this company

2 de maio de 2024
Avaliado com 5 de um total de 5 estrelas

Livewell mobility company

Had a really great experience with livewell mobility company, excellent customer service, perfect item as described, quick replying to emails and very professional, love my mobility chair, kinds regards.

2 de maio de 2024
Avaliação não solicitada

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