Excellent service and customer care ⭐⭐⭐⭐⭐ I contacted London Waste as I urgently needed a sofa collected and disposed of within just a couple of hours. The lady I spoke to (I believe her na... Ver mais
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Veja o que dizem as avaliações
I have reviewed LWM before and having just used them for the fifth time can confirm the level of service they offer is consistently high. Easy to book,confirmation of the price,convenient to pay... Ver mais
Absolutely brilliant service, fair prices and fantastic staff. I would highly recommend this company for any waste removal you need, specially due to the fact that they collect a wide range of items a... Ver mais
Ordered the pick up online as had a few strange things to collect that weren't on the site such as dehumidifier. Given a good price for all items to be collected and a pick up block for the morning... Ver mais
Detalhes da empresa
- Serviço de Coleta de Lixo
- Serviço de Despejo de Lixo
- Serviço de remoção e limpeza residencial
- Serviço de gestão de resíduos
Escrito pela empresa
We cater to your specific needs to ensure excellence. No matter how big or small your waste removal needs are, we have a cost effective solution for you.
Informações de contato
6-9 The Square, Stockley Park, Heathrow,, UB11 1FW, London, Reino Unido
- 02030971517
- Hello@londonwastemanagement.com
- www.londonwastemanagement.com
4,8
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 70% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent communication and so…
Excellent communication and so reliable.
Cannot fault a thing.
Highly recommend
12 de janeiro de 2026
Avaliação não solicitada
Resposta da London Waste Management
Thank you, Mel! We’re delighted to hear you found our service reliable with excellent communication. We really appreciate your recommendation and look forward to helping you again anytime.
great prices and really amazing
9 de janeiro de 2026
Avaliação não solicitada
Resposta da London Waste Management
Thank you, Aubree! We’re glad you were happy with our pricing and service. We really appreciate your feedback and would be happy to help you again anytime.
Fast Collection
Highly recommend London Waste Management. They sent round a team with very little notice - both times I have used them, the removal team have worked quickly and efficiently. Prices seem fair and are fully tailored to the amount of waste.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da London Waste Management
Thank you for your feedback! We’re really pleased to hear we could help at short notice and that our team worked quickly and efficiently on both occasions. It’s great to know you found our pricing fair and tailored to your needs. We really appreciate the recommendation and look forward to helping again in the future.
Prompt & communicative
6 de janeiro de 2026
Avaliação não solicitada
Resposta da London Waste Management
Hi Tina,
Thank you for your feedback! We’re glad you found our service prompt and our communication clear. We really appreciate your support and would be happy to help again anytime.
Getting rid of rubbish
I have used London Waste Management before and found getting a quote easy I don't have to wait in for the collection.
I also arranged the collection via web chat and email so it was all very simple to organise. Will be using them again for when I need to sort out my garden.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da London Waste Management
Hi Deborah,
Thank you for your lovely feedback! We’re really pleased to hear you found the quote process easy and that organising the collection via web chat and email worked well for you. It’s great to know the flexibility of not needing to be home was helpful too.
We’ll be more than happy to assist you again when you’re ready to tackle the garden!
Best regards,
Chairs removal was booked to be done…
Chairs removal was booked to be done today between 12 pm and 5 pm, yet nobody appeared to collect them. I called London Waste Management around 5:20 pm, and somebody from their team wrote me that they reach out to me in couple of hours. At almost 11 pm, still nobody came to pick up chairs. I wonder if this company is legit at all, and I wasted 45 pounds and the whole day waiting for their lack of services.
3 de janeiro de 2026
Avaliação não solicitada
Resposta da London Waste Management
Thank you for taking the time to share your feedback, and I’m really sorry for the inconvenience caused.
Unfortunately, the team assigned to your collection experienced an unexpected vehicle breakdown on route, which meant they were unable to complete several scheduled pickups — including yours. We completely understand how frustrating it is to wait in for a service, and this certainly isn’t the experience we aim to provide.
Our team should have communicated the situation more clearly and much sooner, and we apologise for the lack of timely updates. Please rest assured that your payment is fully protected,
We appreciate your patience and the opportunity to put this right.
Kind regards,
Pre-Xmas Clearout!
The service from quotation to completion was really efficient, friendly and timely. I really appreciated speaking to someone on the phone first and foremost. The team that came on the day were respectful and friendly especially nearing Christmas time - stress and hassle free service and even when I had a last minute item to add to the booking they handled it with a 'can-do' attitude. The job was wrapped up swiftly and on time. I felt very happy with the service and would highly recommend it.
22 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Thank you so much for taking the time to share this lovely feedback! We’re really glad the whole process — from the first call to the final collection — felt smooth and stress-free, especially during the busy pre-Christmas period.
Our team will be pleased to know their friendly attitude and flexibility made a difference, including helping with the extra item on the day.
We truly appreciate the recommendation and would be happy to help again anytime.
— London Waste Management
Excellent service
Excellent service! 2nd time we have used this service and we will use again.
The website was easy to use, identifying the item for collection with an option to add extra details. The collection team communicated ahead of their arrival, were on-time, quickly collected the item and were polite and friendly.
On the second occasion of using, we had to ask for a last minute rescheduling and the head office/collection team were accommodating of the late change.
26 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Thank you so much, James! We’re delighted to hear this is your second time using our service — and even happier that everything went smoothly again.
It’s great to know the booking process felt simple, the team arrived on time, and communication was clear throughout. We’re also glad we could help with the last-minute reschedule.
We really appreciate your trust and look forward to helping again whenever you need us.
— London Waste Management
Good option for collection and recycling
Fitted us in at the last minute for collection of old furniture before new hospital grade furniture arrived on the same day. Busy time of year so we appreciated that. I guess difficult to be definite with times of arrival but once arrived quick service. I would recommend them and use them again thanks.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Thank you for your feedback! We’re glad we could accommodate your last-minute collection, especially during such a busy time. It’s great to hear the service was quick once the team arrived, and we really appreciate your recommendation. We’d be happy to assist you again anytime!
— London Waste Management
We scheduled to have an old mattress…
We scheduled to have an old mattress picked up between 7 AM and noon. Unfortunately, no one arrived. At 11:40, we received a call informing us it wouldn't go as planned.After following up, we were assured they would come later in the afternoon. However, they never showed up.Once more, we reached out and were promised a call from the team and that the pickup would definitely happen. Still, no one came.The mattress remained on our driveway.Update: At 7:20 PM, someone finally came, so I increased my rating to three stars.
29 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Hi Michael,
Thank you for your feedback, and we sincerely apologise for the delays with your mattress collection. We understand how frustrating it was to wait for the service and for the lack of timely updates.
We’re glad the collection was eventually completed, and we appreciate your patience throughout the process. Please be assured we take this seriously and are reviewing our scheduling and communication to prevent similar issues in the future.
Kind regards,
efficient and effective
16 de dezembro de 2025
Avaliação não solicitada
Really simple and efficient way to get…
Really simple and efficient way to get rid of two beds!
23 de dezembro de 2025
Avaliação não solicitada
Quick turnaround
Quick turnaround. No fuss. Called ahead so I was expecting it
20 de dezembro de 2025
Avaliação não solicitada
London Waste Management provided an…
London Waste Management provided an excellent service. The collection was prompt, communication was superb and overall I strongly recommend this service to anyone looking for the collection of heavy waste products.
20 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Thank you for your feedback! We’re delighted to hear you found our service prompt and our communication clear. We really appreciate your recommendation and would be happy to assist you again anytime.
— London Waste Management
Sofa Removal
I had a great experience with the London Waste Management Company. They dismantled and removed my sofa's quickly and efficiently. The team arrived within the time slot I was allocated and were polite and professional. The whole process was hassle free from booking to collection. I’d definitely recommend them for bulky waste removal and furniture disposal.
19 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Hi Shazza,
Thank you for your feedback! We’re thrilled to hear the sofa removal was quick, efficient, and hassle-free, and that our team was polite and professional. We really appreciate your recommendation and would be happy to assist you again anytime.
— London Waste Management
Excellent
Excellent. Drivers were friendly and took my mattress efficiently.
19 de dezembro de 2025
Avaliação não solicitada
Consistently Excellent Waste Collection Service
I’ve hired London Waste Management Company several times over the past year, including multiple large furniture removals. Most recently, I booked a collection for general waste and flattened cardboard boxes.
Every time, their pricing has been competitive, and the team has been consistently professional, reliable, and punctual. The manager, Pierre, is especially communicative and helpful, which makes the whole process very easy and stress-free.
Highly recommended.
16 de dezembro de 2025
Avaliação não solicitada
Resposta da London Waste Management
Hi there,
Thank you so much for your kind feedback! We’re delighted to hear that our service has been consistently professional and reliable across multiple collections. Pierre and the whole team will be pleased to know their communication and support made the process stress-free for you.
We really appreciate your recommendation and look forward to assisting you again anytime!
— London Waste Management
Super quick and polite!
12 de dezembro de 2025
Avaliação não solicitada
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