Great experience from start to finish. Morven was on hand to help with handing back my leased car and finding my new wheels. All the staff made me feel very welcome — even the coffee actually taste... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 Sentinel Court, Hillington, G52 4UA Glasgow, Glasgow, GB
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Veja o que dizem as avaliações
Amir was fantastic and was great at listening to exactly what I was looking for - he was able to show me different features in the car and was never pushy! He made the whole process really easy and wa... Ver mais
A empresa respondeu
I recently purchased a car from Lookers Volvo Glasgow and couldn’t be happier with the process. Abbie was helpful, professional, and made everything straightforward from start to finish. No pre... Ver mais
A empresa respondeu
Hanif, at Lookers Landrover showroom Hillington is a gemstone. He goes beyond the call of duty to ensure that customers are well looked after. He goes that extra mile always to endure the process is a... Ver mais
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Detalhes da empresa
- Concessionária de veículos motorizados
- Concessionária
- Mecânica de Carros
- Concessionária de caminhões
- Revendedora de carros usados
- Concessionária de caminhões usados
Sobre Lookers - Glasgow Accident Repair Centre
Escrito pela empresa
As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Escrito pela empresa
- The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
- Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.
Informações de contato
Unit 1 Sentinel Court, Hillington, G52 4UA, Glasgow, Glasgow, Reino Unido
- 0141 565 6300
4,0
Muito Bom
27 avaliações
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Great experience from start to finish
Great experience from start to finish. Morven was on hand to help with handing back my leased car and finding my new wheels. All the staff made me feel very welcome — even the coffee actually tasted like coffee! Cheers, all.
14 de janeiro de 2026
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Jeff, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! - Lookers customer service & resolution team
Professional and helpful experience
Great experience and service from Volvo and Lookers Hillington Sales Agent , Calum McColgan.
Calum was a pleasure to deal with from enquiry to sale to car handover.
His friendly, approachable and professional manner is to be commended.
25 de setembro de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hello Pauline, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. We are always more than happy to assist you if anything else comes up. Take care!
Lookers customer service & resolution team
Ian and the team were very helpful and…
Ian and the team were very helpful and pleasant also very knowledgeable about the car
I would recommend them
31 de agosto de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! Thanks again for the recommendation, and have an amazing day! - Lookers customer service & resolution team
Volvo XC40 T4
I recently purchased a car from Lookers Volvo Glasgow and couldn’t be happier with the process.
Abbie was helpful, professional, and made everything straightforward from start to finish. No pressure, just honest advice and great service.
Car was received in excellent condition.I’d highly recommend this company.
Thanks Abbie.
28 de julho de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We appreciate you sharing your positive experience. We're happy to hear that you found our team member to be helpful and professional, and that they made the process straightforward. We're glad the car was received in excellent condition and that you would recommend us.
Brilliant Service
Abbie provided brilliant service and was hugely knowledgeable about the different options of car, the finance available and in general.
26 de julho de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We're happy to hear that you found our service brilliant and our team member knowledgeable. We appreciate you taking the time to share your positive experience.
All the staff were really helpful and…
All the staff were really helpful and professional and polite
15 de julho de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We appreciate your positive feedback. We are happy to hear that you found our staff helpful, professional, and polite during your visit.
Company good contractor not
The company is fantastic ,keep you informed all the way and are extremely helpful, unfortunately their contracted car cleaners called Assured were not so helpfull they refused to vacuum or wash my car I feel there contract should not be renewed and I will make sure I never use them .
2 de julho de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We appreciate your positive feedback regarding our service. We're sorry to hear that your experience with the car cleaners was not satisfactory. We'll address this with them to ensure better service in the future. Thank you for bringing this to our attention.
Hillington
James Clive was so helpful, friendly and informative.
17 de junho de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We are so happy to hear that you found our team member helpful, friendly, and informative. Thank you for your positive feedback!
Never buy an Audi
Member of staff confrontational, fault feedback a nonsense. Why ask if you want the car valeted and never actual do. Check in experience lasted 52 minutes as I was made to do a road test with an engineer.
30 de maio de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi Craig,
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We're disappointed to hear of the negative experience you had at our location. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns and have the opportunity to make things right for you. Thank you for taking the time to get in contact with us.
Kind regards
Lookers Customer Service & Resolution Team
I went in full of hope only for the…
I went in full of hope only for the sales man to undervalue my current car by £6k.
A quick check on we buy any car who everyone one knows has a tendency to undervalue cars showed the correct value, even with their harsh knockdown tactics would have devalued my current car by £1k.
All of this was done without looking at my current car, what makes it worse is I have purchased at least 5 cars from lookers over the past 6 years, including 2 for my wife and we have always received excellent service however this it was dire.
Lookers Volvo 1 star …. In comparison Lookers Audi 5*, shame as you have some lovely cars.
This was at Volvo Glasgow as it’s not in your location list below
26 de maio de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
Expect better.
Was never updated on my car, I phoned at 4.45pm to find out if it was going to be ready, no wash or vacuum, never got vehicle inspection video until the next day. Expect better.
22 de maio de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
The staff were all very friendly and…
The staff were all very friendly and helpful. The only reason I didn't give it 5 start was because when I collected my car it hadn't been cleaned, and had to wait for them to do that. Not a big problem, but they more than made up for it helping me out with app that wouldn't connect.
8 de abril de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi Shirley, We appreciate you taking the time to share your experience. We're glad to hear that our staff was friendly and helpful. We understand that having your car returned uncleaned was disappointing, and we apologize for that oversight. We're happy to hear that our staff was able to assist you with the app issue.
Kind regards
Lookers Customer Service & Resolution Team
Very helpful and friendly staff
Very helpful and friendly staff
31 de março de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We appreciate you taking the time to share your positive feedback. We're delighted to hear that you had a pleasant experience with our staff.
Excellent service from the team.
21 de março de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi Jules, Thank you for your kind words and this wonderful review. We are delighted to hear that you had a positive experience.
Kind regards
Lookers Customer Service & Resolution Team
We had a fantastic experience with Mike…
We had a fantastic experience with Mike the sales assistance, very profassional and informative.
15 de março de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We're thrilled to hear about your positive experience with Mike. His professionalism and knowledge are greatly appreciated. We strive to provide excellent customer service and are glad you found it here.
You won't get a better car or customer service
I cannot praise the service from Lookers Volvo enough. Absolutely top tier customer service and I am in love with my new car. James was a gentleman to deal with and was so helpful. Nothing was ever too much or an issue. I would happily remain a volvo customer for the rest of my life with service like this.
3 de março de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi Megan, We would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated
Kind regards
Lookers Customer Service & Resolution Team
Great communication and a quick…
Great communication and a quick turnaround for repair
10 de fevereiro de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We appreciate your kind words. We strive to provide excellent service and are glad you had a positive experience.
Amir was fantastic and was great at…
Amir was fantastic and was great at listening to exactly what I was looking for - he was able to show me different features in the car and was never pushy! He made the whole process really easy and was transparent and fair when dealing with my part exchange. He allowed my Dad and I time to discuss the car, test drive and handover was excellent. Thanks Amir!
10 de janeiro de 2025
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
We're thrilled you had such a positive experience! We appreciate you taking the time to share your feedback. It's wonderful to hear that you felt comfortable and well-informed throughout the process, and that our team member was able to address all your questions and concerns. We're delighted you're happy with your new car. We strive to make every purchase a great one, and your review helps us to achieve that goal. Thank you again for your kind words.
NOBODY WANTED TO SELL ME A CAR!
I actually wasn't able to purchase a car when I wanted to as nobody wanted to sell me one! I received one call back after my initial call which I missed due to being on another call and when I called back the salesman had gone home which is fine but I called on 2 more occasions after my initial call and each time was told the salesman would call me back but didn't. I was also told that a manager would call me after my last call but that didn't happen either so I bought a BMW instead.
25 de novembro de 2024
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
Absolutely useless
Absolutely useless. Have tried to arrange a test drive of an electric Volvo, but despite multiple attempts at contact and me physically going to their reception and handing over my contact details no one has contacted me. Now plan to buy a Kia or Tesla
28 de novembro de 2024
Avaliação não solicitada
Resposta de Lookers - Glasgow Accident Repair Centre
Hi Stuart,
Thank you for taking the time to rate the experience you have had with Lookers. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience with Lookers to our customer service and complaint resolution team at vehiclecomplaints@Lookers.co.uk, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
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