Fantastic 10/10 service! Chris made everything so easy from start to finish. He was honest, approachable, and kept me informed throughout the entire process. From my first phone call to collecting the... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Fantastic 10/10 service! Chris made everything so easy from start to finish. He was honest, approachable, and kept me informed throughout the entire process. From my first phone call to collecting the... Ver mais
A empresa respondeu
Every single member of staff we interacted with was welcoming, courteous and knowledgeable. I felt that they knew what they were talking about and genuinely seemed interested in our custom. Deane wa... Ver mais
A empresa respondeu
As usual friendly welcoming staff at lookers. This is the fifth Audi we have bought and do love the car but the experience was somewhat tainted. On first viewing found a section on the dash under the... Ver mais
A empresa respondeu
Ordered and collected my second Motability car with the super guy Philip Earl, very informative and professional. No problems from start to finish. Took time to talk us through the cars new technolog... Ver mais
A empresa respondeu
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Reino Unido
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Good communication , friendly staff - Holly- good service - did a service while you wait

Resposta da Lookers
Friendly staff, kept me updated through out the whole process

Resposta da Lookers
Excellent Customer Service
I went into Lookers Ford to purchase a second hand Ford Puma Gen-E recently. The sales executive Harry Alexander was excellent. Polite/professional and incredibly patient. He answered all of my questions and ensured I was comfortable with all of the new car features before I drove away. I would definitely recommend Harry and Lookers Ford Chelmsford to anyone wishing to purchase a used car.

Resposta da Lookers
A brilliant car, they were able to work with me to meet my requirements. Very happy with the purchase and service recieved from Scott. Helpful and friendly!

Resposta da Lookers
SUPERB CUSTOMER SERVICE I just bought a new Lexus RZ Premium Plus from James Child, Lexus Belfast. He made the purchase so easy and was always on call when I needed advice or if I didn't understand anything. This is my first time purchasing an EV, and James guided me through what to do when charging the car and the best way to drive the car economically. I am 71 and have driven and owned many cars over the years, from Volkswagen Polos to Golfs and then onto many new Audi A4 and A5s but about 15 years ago, I changed to the Lexus Brand and I have never looked back.
My first Lexus IS from Lexus Edinburgh.....was a Takumi and it had all the bells and whistles and had the excellent Mark Levinson Sound System (if you have never heard this system, you need to ask for a test drive in a Lexus with this system included...absolutely awesome)
My last Lexus was the fabulous Lexus ES, and it was a dream of a car, and I kept it for over 7 years and NEVER gave me a spot of Trouble...but none of my 4 Lexus cars ever gave me any problems, which is one of the main reasons I purchased this new Lexus RZ Premium Plus 2026 edition, plus I wanted to move to Electric.
I have only had the car for a week, but it is getting 4.2Kwh a mile, which translates to around 356 miles on a full charge. I also charged it last night via the Lexus Link+, which is so easy to use. I went from 10% to 82% (the optimum is to keep the battery at around 80% and only charge it to 100% for very long journeys), and it took around 8 hours on my Lexus Charger (special deal at around £390 for purchase and installation). I have worked out that it has cost me around £10.92 (Off Peak Economy 7 tariff), plus I reckon that would mean roughly 2 charges a month, or maybe less, depending on my usage.
In my previous Lexus ES, which was a hybrid and very economical at around 46miles per gallon, and that averaged £56 to £63 to fill. So you can see the savings already.
So I can thoroughly recommend Lexus Belfast and especially James Child. Also special mention to Nathan (who looked after me while James was on holiday for a week) and to their boss Darren, who was Superb.

Resposta da Lookers
The sales Team, in particular Matthew, are extremely professional and make a huge difference to the car buying experience.
Matthew has shown us that he is dedicated to customer satisfaction above and beyond what is norm at a car dealership.
Can't recommend highly enough.

Resposta da Lookers
Every single member of staff we interacted with was welcoming, courteous and knowledgeable. I felt that they knew what they were talking about and genuinely seemed interested in our custom. Deane was especially helpful with helping my wife select and spec her new vehicle. We recommend CH Toyota, Newtownabbey

Resposta da Lookers
We received exceptional service from our initial enquiry to the vehicle collection day.
Dan Flude the Salesman was excellent, providing videos, information, details about the vehicle and answering our questions.
On the day we collected the vehicle we dealt with Richard Simpson who went through the various paperwork and took the time to explain how things worked on the vehicle.
Both very friendly, knowledgeable and professional. We can recommend and will definitely use again.

Resposta da Lookers
The staff were extremely helpful and they took their time to explain all the instructions for the new car and explained the items that were new to us. The hospitality and coffee in their luxurious office was first class. The showroom was well organised and tidy and everything was spotless and bright.

Resposta da Lookers
Really happy with salesman n approach to the sale.. wasn’t pushy n really listened to what I wanted n just presented a solution and ended up with a large purchase

Resposta da Lookers
Great service from dropping off car to picking it up

Resposta da Lookers
Easy drop off. Was sent a video of the inspection of the car and also given advice of potential further issues. Easy collection when completed

Resposta da Lookers
Did not feel pressured into buying anything but knew my needs and looked after me well

Resposta da Lookers
From walking into Lookers Northallerton on Saturday afternoon within an hour I had test driven Golf GTD, completed the paperwork and told I come pick up the car on Monday afternoon. 1st Class service from start to finish

Resposta da Lookers
From the first phone call to request a diagnostic (AdBlue problem) to picking up our fully repaired camper van, the staff were exceptional. We were kept well informed at each stage of the repair journey and some of our ‘daft questions’ were answered respectfully. Ross (senior service adviser) and Aaron (service adviser) could not have been more helpful. And I enjoyed the ‘Glesga banter’ with both.
I’d highly recommend Lookers VW Van Centre, Baillieston and imagine that, given this experience, all future business (servicing etc) that Lookers will be my first port of call.

Resposta da Lookers
Well looked after before and after the sale very friendly and professional staff.

Resposta da Lookers
Great experience. Treated very well by all and never felt pressured. Brad was excellent.

Resposta da Lookers
This was a very comfortable and enjoyable sales experience, buying our new car. Our salesperson was relaxed and friendly and had excellent product knowledge. Sale was completed on time. Communication was great throughout and the handover session was particularly enjoyable. Well done Phil. Highly recommended.

Resposta da Lookers
Great experience overall. All members of staff were really helpful and made the process feel like a breeze.
Excellent customer service.

Resposta da Lookers
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