We have just bought a brand new Kia Picanto at Lookers in Chester, the whole process was very effortless, straightforward and uncomplicated. Our business was handled by Lookers Salesman Jason Griffith... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We took my Sister in Laws Kia Sportage for its annual service last Friday. We received excellent Customer Service from Liv and the team as usual. Always such a friendly, warm welcome and nothing t... Ver mais
A empresa respondeu
Bought a new car recently and I’m absolutely delighted. Louis, the salesman, was extremely helpful and professional throughout the whole process. Nothing was too much trouble, and he kept me fully upd... Ver mais
A empresa respondeu
From the first time we visited Lookers and saw the Car we wanted Luke, was on hand to take us through everything on the KIA Picanto. Luke was both Knowledgeable and Professional. He also had a great p... Ver mais
A empresa respondeu
Detalhes da empresa
- Concessionária de veículos motorizados
- Concessionária
- Mecânica de Carros
- Concessionária de caminhões
- Revendedora de carros usados
- Concessionária de caminhões usados
Sobre Lookers - Kia Chester
Escrito pela empresa
As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Escrito pela empresa
- The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
- Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.
Informações de contato
302 Sealand Road, CH1 4LQ, Chester, Chester, Reino Unido
- 01244 394300
4,7
Excelente
102 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent support and service
Excellent support and service. Luke was really helpful and made the whole process really straightforward
9 de março de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Thank you for your kind words! We strive to provide excellent support and service to all of our customers, and we are happy to hear that Luke was able to make your experience smooth and easy. We appreciate your business!
Brand new Kia 🙂
We have just bought a brand new Kia Picanto at Lookers in Chester, the whole process was very effortless, straightforward and uncomplicated. Our business was handled by Lookers Salesman Jason Griffiths who was fantastic, even when we persisted with getting a discount, he listened, explained and supported us right the way through the order! If we could give more stars we would!!!!
18 de março de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
We're happy to hear that buying your new Kia Picanto was effortless and straightforward. We appreciate you mentioning the support you received throughout the order process. Thank you for your positive feedback!
Well informed staff
Well informed staff, polite and welcoming
11 de março de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Steve, we're happy you found our staff to be so supportive during your experience here at Lookers Head Office. If you have any further questions, please don't hesitate to reach out!
- Lookers customer service & resolution team
Everything about the process from…
Everything about the process from ordering my new EV4 to collection was terrific. Great communication, great advice and most of all very professional and polite 👍
11 de março de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Lookers customer service & resolution team
Bought a new car recently, very impressed
Bought a new car recently and I’m absolutely delighted. Louis, the salesman, was extremely helpful and professional throughout the whole process. Nothing was too much trouble, and he kept me fully updated while I part-exchanged my old car and waited for the finance to be approved. Fantastic service and a great experience — highly recommend.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Sioned, We're happy to hear that you're delighted with your new car! It's great to know that you found our team member to be so helpful and professional throughout the purchase process. We appreciate your recommendation and value your feedback!
Thank you, Lookers Motor Group
Fantastic service
Fantastic service, Luke looked after us from start to finish and nothing was ever to much trouble, I would definitely recommend a visit to him 👍🏻👍🏻
22 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Thank you for the glowing review! Our team at [Business Name] takes pride in providing top-notch service and we're thrilled to hear that Luke went above and beyond to ensure your satisfaction. We appreciate the recommendation and hope to see you again soon! 👍🏻👍🏻
Great service from this garage
Found a nice second hand mx5 on the website on a Sunday. Paid deposit. Tuesday viewed car agreed to buy collected Saturday. Everything straight forward. All good no complaints. Thanks Louis.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Kia, We're happy to hear that you found the perfect vehicle through our website and had a straightforward purchase experience. We appreciate your positive feedback and thank you for your business!
Thank you, Lookers Motor Group
Excellent Customer Service
We took my Sister in Laws Kia Sportage for its annual service last Friday.
We received excellent Customer Service from Liv and the team as usual. Always such a friendly, warm welcome and nothing too much trouble for them.
Also a mention for Antony in the workshop who is such a helpful person too.
They have a lovely customer waiting area and it’s always a pleasure to visit Lookers. 😃😃
13 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
We appreciate you sharing your positive experience. We're happy to hear that you received excellent customer service from our team and that they were friendly and helpful. It's great to know you enjoyed our customer waiting area.
I was very impressed by the very…
I was very impressed by the very professional and friendly service I received at Lookers Kia Chester. Special thanks to Luke for being so helpful.
17 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
We appreciate you taking the time to leave us this review. We're happy to hear that you received professional and friendly service and that you found our employee helpful!
Excellent customer service
Excellent customer service. Friendly staff. The show room was spotless. Nothing was to much trouble for them. I Would highly recommend kia chester. 10 out of 10.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
We're happy to hear that you enjoyed your experience. It's great to know our team's friendly service and spotless showroom made such a positive impression. Thank you for the 10/10 rating!
Brilliant customer experience
Sebastian was an excellent help. He was very thorough and attentive. Brilliant customer service.
1 de fevereiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Beth, We appreciate you taking the time to share your feedback. We're so glad to hear that you were pleased with our attentive and thorough support!
Thank you, Lookers Motor Group
Very easy process very helpful and…
Very easy process very helpful and knowledgeable staff and very patient showing the car and all the functions
30 de janeiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Tracy, We appreciate that you found the process easy and our staff helpful and patient in demonstrating the car's functions. Thank you for your feedback.
Thank you, Lookers Motor Group
Happy customer
Bought my latest car from lookers kia chester, Luke from sales was great, made sure we were happy with our part exchange and also with the preparation of our new car ,can't fault his customer service .
17 de janeiro de 2026
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Joseph, We appreciate you taking the time to leave this review. We're happy to hear that you were satisfied with your part exchange and the preparation of your new car. We value your feedback.
Thank you, Lookers Motor Group
great form first visit to showroom to…
great form first visit to showroom to picking up car
19 de dezembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Thank you for choosing our showroom for your car purchase! We are thrilled to have provided you with a positive experience from start to finish. Enjoy your new car!
The service was absolutely brilliant…
The service was absolutely brilliant and the staff were so helpful.
8 de dezembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Carol, We appreciate you sharing; we are happy to hear you found our service brilliant and our staff so helpful. Thank you.
Kind regards
Lookers Customer Service & Resolution Team
Highly recommend
Amazing experience really friendly and helpful staff. Was really fast with the making of our new car from ordering and getting it yesterday. Highly recommend will definitely be back.
7 de dezembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Nicola, thank you for your kind review; we are happy to pass along your comments to the team here at Lookers Head Office! Thanks again for the recommendation, and have an amazing day! - Lookers customer service & resolution team
Amazing service very helpful from the…
Amazing service very helpful from the off.The Sales man couldn't do enough and the the prompt delivery for collection of the vehicle was really good minimal waiting time
2 de dezembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi John, thank you for your kind words and this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - Lookers customer service & resolution team
Excellent Service
Throughout the whole purchase process received excellent service regarding supply.
Would commend Luke at Lookers Chester for his communication skills
21 de novembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
We're happy to hear that you received excellent service during your purchase. We appreciate your positive feedback regarding the communication skills of our team member.
Once again fantastic customer service…
Once again fantastic customer service by Matt who we met when we bought our first Kia, lovely trustworthy person and is an asset to Kia, fantastic service from Louis who sorted everything out with our purchase of our new Kia who is also an asset to Chester Kia. Thank you to Both.
18 de novembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
Lookers customer service & resolution team
Seb (Motability) Kia Chester
Seb was amazing! So helpful with mine and my family's motability purchase from start to finish. I was informed and included throughout the process and I am highly satisfied with the service I received.
9 de novembro de 2025
Avaliação não solicitada
Resposta de Lookers - Kia Chester
Hi Katy, We appreciate you taking the time to leave us this feedback. We're happy to hear that you were satisfied with the informative and helpful service you received during your Motability purchase.
Kind regards
Lookers Customer Service & Resolution Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.