Vehicle in for MOT, looked after by Priya on this occasion, received a courtesy call day before appointment from Priya running over details with me, no excessive wait times on the day, received the st... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoMerridale Street, WV2 4HD Wolverhampton, Wolverhampton, GB
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Veja o que dizem as avaliações
great service collected my car kept me updated with video footage on my service thank you to the gentleman that collected my car
A empresa respondeu
Mark at Wolverhampton Mercedes was superb from start to finish, from the time l walked in and decided to buy a car to the time l picked it up. Communication was excellent and nothing was too much trou... Ver mais
A empresa respondeu
Normally 5 star but after being told parts for repair were in stock, it transpires the weren't and my car was held overnight.
A empresa respondeu
Detalhes da empresa
- Concessionária de veículos motorizados
- Concessionária
- Mecânica de Carros
- Concessionária de caminhões
- Revendedora de carros usados
- Concessionária de caminhões usados
Sobre Lookers - smart of Wolverhampton
Escrito pela empresa
As one of the top three motor vehicle retailers in the UK, Lookers represents some of the world's leading new and used car and van manufacturers for sale within our dealerships and online. With hundreds of dealerships and showrooms throughout the UK covering a wide variety of franchises, our dealerships really do offer the widest choice of new and used vehicles.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Our new and used car dealers are located throughout England and Scotland, and with helpful staff at all our showrooms we will be happy to answer any questions regarding buying a new car, used car,or van and can even demonstrate the various features of each model as well as arrange test drives, or find you the latest offers and deals available.
At Lookers car dealerships and accident repair centres we believe in exceptional customer service whether you are a first-time car buyer, or a client looking for a fleet of cars or commercial vans for sale, we consider customer satisfaction to be paramount.
At Lookers you can get whatever you want, however you want it. Choose from 32 manufacturers and over 5,000 new and used vehicles.
Buy online with Click and Drive or in person with our transparent pricing and 14 day money back guarantee. Collect or have it delivered. In addition to that, our expert vehicle technicians will Service, MOT or repair your car to the highest standard using genuine parts with Lookers signature care and attention.
Escrito pela empresa
- The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.
- Lookers is one of the UK’s most established automotive retailers which has been operating for over 100 years. We are proud to represent more than 30 leading car manufacturers, offering our customers a wide variety of new, nearly new and used cars and vans. Our dealerships are located throughout the UK and Ireland.
Informações de contato
Merridale Street, WV2 4HD, Wolverhampton, Wolverhampton, Reino Unido
- 01902 393400
4,5
Excelente
14 avaliações
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great service collected my car kept me…
great service collected my car kept me updated with video footage on my service thank you to the gentleman that collected my car
23 de janeiro de 2026
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Hi Mal, We appreciate you taking the time to leave us this feedback. We're happy to hear that you received great service and were kept updated on your service.
Thank you, Lookers Motor Group
Great Service Team
Vehicle in for MOT, looked after by Priya on this occasion, received a courtesy call day before appointment from Priya running over details with me, no excessive wait times on the day, received the star view video from technician very useful.vehicle returned and everything explained well, received all necessary paperwork, always found service team helpful polite and professional, Pete, Dennis, Charlie , Priya great team
22 de janeiro de 2026
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Lookers customer service & resolution team
Assessment of service
Lovely fella picked car up very polite Video of my car on ramps excellent and bought back on time
Overall couldn’t ask for more
30 de dezembro de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Hi Keith, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Lookers customer service & resolution team
Efficient and courteous
11 de agosto de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; we appreciate it greatly.
Service was carried out to the usual…
Service was carried out to the usual high standard and the staff were very helpful.
The only criticism was that the exterior valeting of the car was poor and I returned on the 6th August and the car windows were cleaned again but the alloy wheels were not cleaned properly again so I gave up - Poor job!
5 de agosto de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
We appreciate your positive comments regarding our service and staff. We regret that the exterior valeting did not meet expectations, especially concerning the alloy wheels. We'll address this with our team to ensure better results in the future.
Excellent
Took so much care from start of the service to the end to make sure we were informed about everything, Had a new battery on our SLK and a service. Excellent all round. The loan car we were given was excellent.
29 de julho de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
We appreciate you taking the time to leave this review. We're happy to hear that you were well-informed throughout the service and that you enjoyed the loan car.
Good customers service
The welcome was prompt
I was told what service to be carried out.
On collection I was offered a drink , thank you.
11 de julho de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
We're happy to hear that you were promptly welcomed and informed about the service. We appreciate your positive feedback regarding your collection experience.
Resposta de Lookers - smart of Wolverhampton
Hi, Thank you for taking the time to leave this review. We appreciate your kind Hi words about our service.
Kind regards
Lookers Customer Service & Resolution Team
We were really happy with Adam’s…
We were really happy with Adam’s service at the Wolverhampton garage and helped us purchase our dream car. Thank you
23 de março de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Thank you for taking the time to leave this review, Adam will be delighted with the feedback. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
very efficient!
very efficient!! got the car back earlier than expected.
14 de março de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
We would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated
Lookers Customer Service & Resolution Team
Purchase of mercedes
From ordering the car and to get it was simple and easy. All went smoothly.
31 de janeiro de 2025
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
We appreciate you taking the time to share your positive experience. We're thrilled to hear that your recent purchase was smooth and easy.
Excellent Experience
Sanjay was excellent,very supportive and followed through with the whole process until handover.
This is the third Mercedes i have brought and i was not dissapointed.
26 de outubro de 2024
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Thank you for taking the time to leave this review, Sanjay will be delighted with the feedback. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
Normally 5 star but after being told…
Normally 5 star but after being told parts for repair were in stock, it transpires the weren't and my car was held overnight.
4 de novembro de 2024
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Hello,
Thankyou for leaving us this feedback. It's never ideal when parts are not available as expected, leading to delays. We strive to provide accurate information and ensure parts are readily available. We apologize for any inconvenience it may of caused.
Thankyou,
Lookers Customer Feedback Team
Mark at Wolverhampton Mercedes
Mark at Wolverhampton Mercedes was superb from start to finish, from the time l walked in and decided to buy a car to the time l picked it up. Communication was excellent and nothing was too much trouble. He sorted all documentation and liaised with me throughout the process. Mark is an absolute credit to your company.
24 de setembro de 2024
Avaliação não solicitada
Resposta de Lookers - smart of Wolverhampton
Thank you for taking the time to leave this review, Mark will be delighted with the feedback. Your support to Lookers is much appreciated.
Lookers Customer Service & Resolution Team
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