lotnisko-chopina.pl Avaliações 

43
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Coś strasznego. Nie dość że obsługa pracuje jak za karę to lotnisko wymaga woreczków na kosmetyki wielkości kartki A5. Idiotyczne. To nie mój pierwszy lot ale taka sytuacja zdarzyła się po raz pierwsz... Ver mais

Avaliado com 1 de um total de 5 estrelas

Te lotnisko to zdecydowanie jedno z najgorszych. Na walizkę trzeba czekać do 2 godzin, gdyż pracownikom się niespiszy. Po za tym obsługa pracuje za karę i jest wiecznie niezadowolona.

Avaliado com 2 de um total de 5 estrelas

Durch zu spätes abfliegen in Hamburg war die Zeit leider sehr begrenzt, da wir noch zur passkontrolle mussten um weiter zu fliegen. Es gab genau einen netten Mitarbeiter der uns ziemlich zügig durch g... Ver mais

Avaliado com 1 de um total de 5 estrelas

Very rude personal on security check in airport. A blond woman with long hair was picky to me, rude and generally very unpleasant , that me and my sister have 2 small bags of cosmetic, generally every... Ver mais

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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1,7

Todas as avaliações

(43)

24 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Kradna z bagazy biznes klasy

Czy osoba ,ktora ukradla sztuczna bizuterie sylwestrowa za 20 zl 🤣🤣🤣🤣 z bagazu glownego biznes klasy w dniu 2 stycznia 2026 nr lotu LO 3843 z Warszawy do Wroclawia OBLOWILA SIE I JEST SZCZĘŚLIWA PO DZISIEJSZYM DNIU PRACY???🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Czy to byl naprawde szczesliwy twój dzień😃😃😃😃
🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
Mam jeszcze w domu do kompletu kolczyki do tej sztucznej koli z krysztalkami.Podrzucic na lotnisko ??😃🤣🤣🤣🤣
Czy naprawdę warto stracić prace za kradziez sztucznej bizuterii??
😂😂😂😂😂😂😂😂

2 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Dno i żenada

Dno i żenada. Czekanie na bagaż najdłuższe na świecie. Oblaciałem cały świat ale Wawa biję swoją dezorganicją na głowę wszystkie lotniska

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This airport is among the most poorly…

This airport is among the most poorly organized I’ve encountered. Despite having transfer times of up to 2 hours, I nearly missed my connections due to the inefficiency and mismanagement of passport control. The flow of passengers is chaotic, with large crowds moving without direction, minimal signage, and no clear structure in place to manage the volume of people.

In particular, the boarding zones, especially in the N areas, are extremely narrow, leading to overcrowding and discomfort, with little to no space available for passengers to rest. Unfortunately, not all staff members maintain a professional or respectful demeanor. I witnessed instances of staff shouting aggressively at travelers, which was very unsettling and inappropriate. I travel a lot, all my worst experiences are associated with this airport.

28 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The most outrageous customer service i…

The most outrageous customer service i have ever received at the airport. I have been travelling for over 20 years across the globe and have never been treated as i was today at 6.22am at Warsaw Chopin airport at the Information desk by very mature blond lady who was extremely rude. The most disgusting customer service ever.

23 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Odbieranie bagażu

Bezczelnie jest to, że trzeba czekać półtorej godziny na odebranie swojego bagażu!!!! Bagaże przychodziły w pięciu partiach!!!! Skandal!🤬🤬🤬🤬🤬🤬🤬

20 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Automatic passport control not working…

Automatic passport control not working properly again. There are around 10 gates, they opened 4 for huge amount of people. And even that gates didn’t work on the beginning. Missed my train cause of that huge delay. Even though I was in a first in line. It happened also few months ago.
Another thing is that staff at security super rude and not helpful. Feels like working there as for punishment instead of helping passengers to have smooth transfer and flight. All the process at airport should be smooth and staff helpful. Been to many airports abroad and mostly staff tries to help and be nice instead doing their best with rude behavior.

7 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very rude security staff

Massively rude staff person at the security check-in queue. It happened between 14:00 and 14:30 hours on June 04, 2025.
I took two trays, I put my backpack in one of them, and was taking out the electronics and other things to put orderly in the second tray, when a security staff person came, pushed the second tray away from me and almost into the moving band, and then demanded to see where are my electronics. I told her I hadn't finished yet, and asked why she did that. She only answered "yeah, yeah, yeah", and wanted to see the electronics. I repeated that she'll see them when she lets me finish putting my things in the tray. She rolled her eyes and went away.
What's wrong with that person? There was zero need to treat me like that, and I think it's pretty obvious that if you pull a tray away from a person that is organizing their things it means they haven't finished yet, therefore you won't see their electronics just yet.
The queue wasn't even long, there was no reason or need to be like that. Train your staff better. If customers shouldn't be rude with the staff, the staff shouldn't be rude to the customers either. Even more with the power imbalance, she could have caused me trouble just because she was annoyed at something and was taking it out on the customers.
Tell your staff that customers are people too, just like them.

4 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Najgorsze lotnisko z wszystkich z jakich dotychczas korzystalem

Najbardziej arogancka i bezradna w razie problemu obsługa z jaką kiedykolwiek się spotkałem, przy zdawaniu bagażu rejestrowanego okazało się że w moich danych (w polu nazwisko autouzupelnianie wrzuciło moje drugie imię, cała reszta danych była poprawna) jest blad ktorego sam nie zauwazylem, i nie mogę lecieć mimo iż odprawa online przeszedłem i weryfikacja z paszportem była ok, system tego nie wykrył. To tylko początek problemu, okazuje się że przez to że wybrałem TEORETYCZNIE najleposze linie lotnicze Quatar nie ma kto mi pomóc, przyszedł Pan z Quatar I powiedział że mam zadzwonić na infolinię to poprawia moje dane na bilecie i gdzies poszedl, nie wrocil, prosiłem obsługę lotniska o pomoc lub gdzie mam się udać by to wyjaśnić, - mam dzwonić na infolinię Quatar, tam telefonu nie odbierał nikt przez godzine (po wybraniu jezyka Polski) mimo dzwonienia przez ponad 30min, później telefon na anglojezyczna infolinię to drugi dramat, jakość polaczenia jakbym dzwonil na inną planetę, Pani niezbyt ogarnięta, nikt z obslugi lotniska nie miał ochoty pomoc bo to nie ich sprawa, chciałem nawet kupić drugi bilet z poprawionym nazwiskiem ale nie mogłem bo chwilę wcześniej zakończyła się odprawa na ten lot (było ok 50-40min do lotu).

22 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Signage and Staff Assistance

I want to express my disappointment and frustration with my recent experience at Warsaw Chopin Airport, which led to me missing my flight home to see my family for Christmas.

Despite waiting near the gate for my Schengen flight, I unintentionally ended up in the non-Schengen area. There were no clear signs or warnings to indicate that I had taken a wrong turn, and I received no proactive assistance from airport staff to rectify the situation. This issue was further compounded by the fact that another passenger faced the exact same confusion at the same time, suggesting this is a recurring problem rather than an isolated incident.

When we approached airport staff for help, we were told to exit the entire airport and re-enter through security—a time-consuming and cumbersome process. To make matters worse, the exit door was locked, and we had to ask several times before staff eventually allowed us to leave through the opposite side of the security checkpoint. The lack of clear signage, accessible exits, and proactive staff assistance made an already stressful situation even worse.

Ultimately, I missed my flight home for Christmas, an irreplaceable loss that could have been avoided with better airport management. This experience has left me deeply dissatisfied with the service and organization at Warsaw Chopin Airport

20 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Brak komunikacji

Brak komunikacji, kolejki do kontroli paszportowej długie i słabo oznaczone co niestety powoduje że obcokrajowcy często stają w złej kolejce a potem są odsyłani na koniec innej.

20 de outubro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do wyburzenia

Do wyburzenia , tragedia totalna a jaki syf na dole w hali przed wyjściem do autobusu to głowa mała. Ten obiekt to tylko z nazwy jest lotnisko.

30 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Trzy razy przechodziłam przez bramki

Trzy razy przechodziłam przez bramki, pani celniczce zależało chyba na moich kosmetykach. Wyjątkowo nieuprzejma obsługa, totalnie mają w dupie ludzi czekających w kolejce, z dziećmi, przy ledwie działającej klimie

9 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lotnisko nie godne tej nazwy

Obleśne lotnisko, niestety moje doświadczenia z tym miejscem są drastyczne, ludzie tu pracujący w szczególności przy bramkach, są gorzej niż niekompetentni, angielski na poziomie przedszkola, zabrali dziecku zabawkę, twierdząc że jest niebezpieczna, kiedy podróżuje z nią nie pierwszy raz widać w oczach celnika było że mu się podoba i napewno ją ukradł , coś okropnego, Europa? pytam gdzie bo napewno nie tu, ludzie zawistni i zepsuci, ubikacje tragedia, albo nie działają albo są śmierdzące i obrzydliwe, niby poziom europejski a na miejscu zdaje się być w kraju trzeciego świata, szkoda że podatki ludzi uczciwych i pieniądze pasażerów idą na tak zepsute miejsce jakim jest to lotnisko, mam nadzieję i będę robił wszystko aby unikać tego miejsca, nigdy więcej, straszne i żenujące, punkt informacyjny-idzie w zapomnienie,drogo i okropni, przestrzegam wszystkich i stanowczo odradzam

8 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chciałem podziękować Panu Igorowi z…

Chciałem podziękować Panu Igorowi z obsługi na lotnisku. Dziękuję za pomoc ,wyrozumiałość ,cierpliwość ,życzliwość oraz chęć pomocy. Oby więcej takich pracowników . Jeszcze raz serdecznie dziękuję.

10 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Pan obsługujący samochody osobowe

Pan obsługujący samochody osobowe, które odbierają pasażerów na przylotach na Lotnisku Chopina wręcz chamski. Zero pomocy, wrzeszczał. Po podróżnych przyjeżdżają osoby z różnych stron kraju i zagranicy, oczekują konkretnej pomocy, a nie wrzasków, trochę kultury. Cała Polska śmieje się z Radomia, ale z kultury pracowników obsługi lotniska Warszawa - Radom taki cieć z Warszawy powinien brać przykład.

18 de agosto de 2023
Avaliação não solicitada

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